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Terms and Conditions Agreements

  • Personal Account Terms, Disclosures and Agreements
    • Terms and Conditions for Personal Accounts, including World Markets Accounts and non-FDIC insured Metals Select Accounts, related Disclosures and Agreements, and Privacy Statement
    • 1.0. INTRODUCTION
      • This Personal Account Terms, Disclosures and Agreements Booklet ("Booklet") includes the terms, conditions, agreements and disclosures applicable to any deposit accounts, non-FDIC insured Metals Select Accounts and related services that you have with or receive from EverBank and use primarily for personal, family or household purposes. Please read this Booklet carefully and retain a copy for your records. By signing (manually, electronically, or otherwise) or submitting (electronically, verbally or otherwise) an EverBank Account Application or other form when you open or request an account, product or service, or by otherwise opening or using an account with us or a product or service from us, you acknowledge receipt and review of the terms and conditions in this Booklet and any other applicable agreements and disclosures, including without limitation the Rate Sheet provided to you when your account was opened and any Retired Products Addendum, all amendments thereto in effect from time to time.

        If you have any questions concerning your EverBank accounts or services, please contact us by phone, fax, or e-mail. Please refer to the contact information at the end of this Personal Terms and Disclosures Booklet. This Account Agreement is subject to applicable federal laws and, to the extent not preempted by federal law, the laws of the State of Florida (except to the extent that this Account Agreement can and does vary from such rules or laws), without regard to conflicts of laws principles. The body of state and federal law that governs our relationship with you, however, is too large and complex for reproduction here. The purpose of this document is to:

        1. summarize some policies applying to common transactions;
        2. establish rules to cover transactions or events that the law does not regulate;
        3. establish rules for certain transactions or events that the law regulates but allows for variation by agreement; and
        4. provide you disclosures of some of our policies to which you may be entitled, or in which you may be interested.

        In the event that any provision of this Account Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect.

    • 2.0. GENERAL TERMS FOR ALL PERSONAL ACCOUNTS AND SERVICES
      • 2.1. GENERAL TERMS
        • This General Terms Section is a part of your Account Agreement for your Deposit accounts, World Markets Accounts, and non-FDIC insured Metals Select Accounts. Your Account Agreement is a contract establishing the rules controlling your personal accounts with EverBank. By signing (manually, electronically, or otherwise) or submitting (electronically, verbally or otherwise) an EverBank Account Application or other form when you open or request an account, product or service, or by otherwise opening or using an account with us or a product or service from us, you agree that you (an your heirs, successors, representatives, agents, beneficiaries or assignees, if any) will be bound by the terms of your Account Agreement together with all amendments thereto in effect from time to time. Also included within your Account Agreement are the Specific Terms sections applicable to your Accounts and the Account Fee Schedule applicable to your Accounts. In the event that any provision of the Account Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect.

          2.1.1. GENERAL DEFINITIONS AND MEANINGS
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          As used in this Account Agreement, the words "you," "your," "account owner," and "account holder" refer to each person opening or authorized to control the account, and each Authorized Signer of the account, or anyone else with the authority to exercise limited control over the account. The words "we," "us," "our," and "EverBank" refer to EverBank and to any successor or assignees. The headings in this Account Agreement are only for convenience. Unless it would be inconsistent to do so, words and phrases used in this Account Agreement should be interpreted to mean that the singular includes the plural and the plural includes the singular.

          2.1.2. LIABILITY
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          You agree for yourself (and for the person or entity you represent, if you sign as a representative of another) to the terms of this Account Agreement. You authorize us to deduct all charges listed in this Account Agreement (including, without limitation, those fees set forth in the "Deposit Account Fee Schedule" and "Metals Select Account Fee Schedule" that are incorporated into this Account Agreement), or otherwise disclosed to you, directly from your account balance as accrued. You will pay any additional reasonable charges for services you request that are not covered by this Account Agreement.

          2.1.3. LIMIT OF LIABILITY
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          You agree that the amount of any claim you have against us in connection with any account or banking transaction with us, whether brought as a warranty, negligence, wrongful dishonor, or other action, is subject to reduction on the basis of failure on your part (or on the part of your agents) to use reasonable care. YOU FURTHER AGREE THAT OUR LIABILITY WITH RESPECT TO ANY SUCH CLAIM WILL BE LIMITED TO THE FACE VALUE OF AN ITEM IMPROPERLY DISHONORED, OR THE ACTUAL VALUE OF ANY DEPOSITS NOT PROPERLY CREDITED, AND THAT NO LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES WILL EXIST OR BE ASSERTED BY YOU AGAINST US.

          2.1.4. ASSIGNMENTS/TRANSFERS
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          Your rights under this Account Agreement may not be transferred by operation of law or otherwise, and your accounts may not be transferred or assigned by you, without our prior consent or as required by law. However, your obligations under this Account Agreement shall be binding upon all transferees, assignees and your estate or personal representatives. We may transfer your accounts to another depository institution, and assign this Account Agreement and our related rights and obligations, at any time and without prior notice to you or your consent, except as may be required by law.

          2.1.5. BUSINESS DAYS
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          For the purposes of this Account Agreement, every day is a business day ("Business Day") except Saturdays, Sundays, and federal holidays.

          2.1.6. DEPOSITS
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          We may refuse, accept for collection only, or return all or part of any deposit. We will give you only provisional credit until collection is final for any item, other than cash, that we accept for deposit (including items drawn "on us"). Actual credit for deposits of, or payable in, foreign currency will be at the exchange rate in effect on final collection in U.S. dollars. Interest is paid only on collected funds, unless otherwise provided by law or our policy. We are not responsible for transactions by mail or an outside depository (including any deposit made at an automated teller machine (ATM) that we do not own or operate) until we actually record them. We will treat and record all transactions received after our "daily cut-off time" on a Business Day we are open, or received on a day we are not open for business, as if initiated on the next following Business Day that we are open. Please refer to "Funds Availability" for additional information on cut-off times for your accounts. For deposits made at ATM terminals, see the "Funds Availability " disclosure.

          2.1.7. ENDORSEMENTS
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          We may accept for deposit any item payable to you or your order, even if the item is not endorsed by you. We may endorse and/or collect items deposited to your account without your endorsement but may, at our option and in our sole discretion, require your personal endorsement prior to accepting an item for deposit. Each of you authorizes each other person signing the signature card or account application to endorse any item payable to you or your order for deposit to this account or any other transaction with us. You warrant that all endorsements on items deposited by you are genuine.

          2.1.8. WITHDRAWALS
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          Unless clearly indicated otherwise on the account records, any of you, acting alone, who signs (manually, electronically, or otherwise) in the space designated for signatures on the signature card or on the account application as an Authorized Signer, may withdraw or transfer all or any part of the account balance at any time. We may charge your account for a check even though payment was made before the date of the check, unless we have received notice of the postdating as required by this Account Agreement (please refer to "Postdated Checks"). We may, in our sole discretion, refuse any withdrawal or transfer request that you attempt on forms not approved by us, by any method we do not specifically permit, which is greater in number than the frequency permitted (see "Transaction Limitations" in the "Specific Terms" section related to your account), or which is for an amount greater or less than any withdrawal limitations. Even if we honor a non-conforming request, we may treat continued abuse of the stated limitations (if any) as your act of closing the account. We will use the date the transaction is completed by us (as opposed to the date you initiate it) to apply the frequency limitations. The fact that we may honor withdrawal requests that overdraw the available account balance does not obligate us to do so later. See "Funds Availability" for information about when you can withdraw funds you deposit. For those accounts to which "Funds Availability" does not apply, you may ask us when you make a deposit when those funds will be available for withdrawal. We may require not less than seven days' notice in writing before each withdrawal from any interest-bearing deposit account. Withdrawals from a time deposit account prior to maturity or prior to any notice period may be further restricted and may be subject to penalty. See the "Specific Terms" section related to your account for information on early withdrawal penalties of time deposits.

          2.1.9. SUB-ACCOUNTS
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          We may establish, on your behalf, a master account, and two sub-accounts. All information made available to you about your account will be at the master account level. The sub-accounts will be comprised of a savings account and a transaction account. Both sub-accounts will earn the same rate of interest. At the beginning of each statement period, we will allocate funds between the two sub-accounts, as we deem appropriate. Checks received by us, drawn against your master account, are presented for payment against the transaction sub-account. Funds are transferred from the savings sub-account to cover checks presented against the transaction sub-account as needed. On the sixth transfer from the savings sub-account during a given statement period, all of the funds on deposit in the savings sub-account will be transferred to the transaction sub-account.

          2.1.10. TRANSACTION LIMITATIONS
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          All withdrawals and transfers are subject to availability of funds in your account and to any special limitations for the particular type of account described in this Account Agreement, including in the "Specific Terms" section related to your account or in other disclosures you receive. ATM withdrawals are limited to $600 per day, PIN Point of Sale ("POS") purchases are limited to $1,500 per day, and signature POS withdrawals are limited to $2,500 per day. ATM and POS transactions may also be limited in amount by the ATM owner or merchant.

          2.1.11. OWNERSHIP OF ACCOUNT AND BENEFICIARY DESIGNATION
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          These rules apply to your account depending on the form of ownership and any beneficiary designation specified on our account records. We make no representations as to the appropriateness or effect of the ownership and beneficiary designations, except as they determine to whom we pay the account funds. Some forms of account ownership may not be available on all types of accounts.

          2.1.11.1. Individual Account: An account in the name of one person only, primarily used for personal, family or household purposes. Funds in the account may be paid only to that individual or to someone to whom that individual has given a power of attorney, or as otherwise may be required or permitted by law.

          2.1.11.2. Joint Account with Survivorship (and not as Tenants in Common): An account in the name of two or more persons, primarily used for personal, family or household purposes. Each of you intends that when you die, the balance in the account (subject to any previous pledge to which we have agreed) will belong to the survivor(s). If two or more of you survive, the survivors will own the balance in the account as joint tenants with survivorship and not as tenants in common. By opening a joint account with survivorship, each of you agrees that any one of you may make withdrawals without the signature of the others. Each of your appoints each other account owner with power of attorney to endorse any check or draft payable to any one or more of you and to cash or deposit the same.

          2.1.11.3. Tenants by the Entirety: An account in the name of two married persons, primarily used for personal, family or household purposes. By allowing you to title your account(s) as "tenants by the entirety," we make no representation and express no opinion as to the applicability of the designation to your account or the funds placed in the account. Each of you intends that, when you die, the balance in the account (subject to any previous pledge to which we have agreed) will belong to the survivor. By opening an account as tenants by the entirety, each of you agrees that any one of you may make withdrawals without the signature of the other. Each of you appoints each other account owner with power of attorney to endorse any check or draft payable to any one or more of you and to cash or deposit the same.

          2.1.11.4. Custodial Account: Generally, a custodial account is established under the applicable state Uniform Transfers (or Gifts) to Minors Act, and used for the transfer of money to a minor. The transfers are complete and irrevocable and the funds in the account belong to the minor but are controlled by, and listed in the name of, the custodian. The law of the state where the account is maintained determines when the minor reaches the age of majority. Until the minor reaches the age of majority, withdrawals are paid only upon the signature of the custodian or as required or permitted by law. The minor has unconditional use of the account when he or she reaches the age of majority. Before that time, the account may be accessed only by the custodian (or successor custodian), and the funds must be used for the benefit of the child. We, however, have no duty or agreement whatsoever to monitor or ensure that the acts of the custodian (or successor custodian) are for the minor's benefit. The custodian is the only party authorized to act on the account.

          2.1.11.5. Trust and other Fiduciary Accounts: A fiduciary account is one that is established by a fiduciary pursuant to a written trust agreement or court order, which shall include Letters Testamentary/Administration. A fiduciary account can be set up by one or more fiduciaries as account holder(s) for one or more beneficiaries. If the fiduciary account is being established for a trust, we may require the account holder to provide a full copy of the written trust agreement, a trustee's certificate in a form approved by us, and any other evidence of the trust's existence deemed appropriate by us in our sole discretion. By accepting the written trust agreement, we in no way assume any responsibility to review or comply with the terms of the trust agreement. We shall not accept responsibility to act as a trustee or successor trustee under any circumstances, regardless of any trust agreement which provides otherwise. Opening other fiduciary accounts will also require documentation acceptable to us regarding the existence of the relationship and the authority of the fiduciary. No beneficiary shall have any rights regarding the account. Upon the death, incapacity or replacement of a fiduciary, as shown by evidence satisfactory to us, we shall rely upon the instructions of the successor fiduciary(ies).

          Fiduciary accounts may also be used for estate administration, guardianships, and other court-ordered accounts. Documentation satisfactory to us must be presented to us before this type of account will be opened. For an account established by court order, a court order may be required to disperse funds from the account. If more than one account holder is named as fiduciary on the Account, we shall act on the signature of any one account holder (see Liability section above), regardless of whether any other account holder(s) named on the Account as fiduciary is incapacitated or deceased. We shall have no duty to monitor the Account to determine the status of the fiduciary or beneficiaries, or whether the fiduciary complies with his or her duties.

          2.1.11.6. Irrevocable Trust: If the account is established for an irrevocable trust, the account holder must provide a copy of the written trust agreement and trustee certification or other evidence satisfactory to us of the written trust agreement's existence. By accepting the written trust agreement, we in no way assume any responsibility to comply with the terms of the trust agreement. We shall not accept responsibility to act as a trustee or successor trustee under any circumstances, regardless of any trust agreement that, provides otherwise.

          2.1.11.7. Payable-on-Death (POD) Account: For the purposes of this section, a Single POD Account means a voluntary and revocable POD, Totten Trust, or similar trust account opened by one person who names another as payee or beneficiary. For the purposes of this section, a Joint POD Account means a voluntary and revocable POD, Totten Trust, or similar trust account opened by two or more persons who name another as payee or beneficiary. Beneficiaries or payees cannot withdraw funds from Single or Joint POD Accounts unless:

          1. all persons creating the account die;
          2. the beneficiary or payee is then living; and
          3. any required release-of-funds procedures have been completed.

          If two or more named beneficiaries survive the death of all persons creating the Single or Joint POD Account, such survivors will own the account in equal shares, without right of survivorship. The person(s) creating a Single or Joint POD Account reserve the right to take any of the following actions at any time:

          1. change beneficiaries or payees;
          2. change account types;
          3. withdraw all or part of the deposit; and
          4. close the account.

          2.1.12. POWER OF ATTORNEY
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          If you wish to grant someone power of attorney to transact business on your account on your behalf, you will need to provide a document that is satisfactory to us. We have no obligation to review the legal validity of any power of attorney, and you agree that we are entitled to rely on any power of attorney that you provide to us. However, unless prohibited by law, we may refuse, with or without cause, to honor powers of attorney that you grant to others. If you do provide us with a power of attorney document, we may, at our option, accept the attorney-in-fact's authority on your behalf without question until we receive written notice that the power of attorney has been revoked or terminated and we have had a reasonable time to act on such written notice.

          2.1.13. STOP PAYMENTS
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          At your request and risk, we may accept a written, electronic, or oral stop-payment order on any check drawn on, or Automated Clearing House (ACH) debit from, your account (including a temporary stop payment order for a postdated check). Any stop order must specify the account number, the check number or the ACH serial number, and the amount, date of the check or ACH debit, and the payee. You acknowledge that if you provide us with incorrect information, even if the information is a close approximation of the actual information, we will not be liable for payment of the check or debit. A stop-payment order must be given in the manner required by law and must be received by us in time to give us a reasonable opportunity to act on it. Without limiting the foregoing, we will not be liable for cashing a check or allowing a debit within one Business Day of receiving a stop-payment order for the check or debit. We will honor a stop-payment request by the person who signed the particular item, and by any other person, even though such other person did not sign the item, if such other person has an equal or greater right to withdraw from the account than does the person who signed the item in question. Only the person who initiated the stop-payment order may release the stop-payment request. You may be required to confirm in writing all oral stop-payment orders. If you orally contact us to place a stop payment, you must put your request in writing and deliver it to us within 14 calendar days. Your original oral order will be binding on us for only 14 calendar days, after which we may terminate the oral stop-payment, unless we receive your written confirmation within that period. In any case, stop-payment orders will be effective for only six months unless renewed by a new stop-payment order request as set forth above. You agree to hold us harmless for any check or debit on which you have requested a stop-payment; and to indemnify us against any loss, expense, and cost incurred due to our refusal to pay such check or debit. If an official check is lost or stolen and you request that a stop-payment order be placed on such check, we may place such a stop-payment order under certain circumstances. You must provide to us a written statement of the loss and must provide an indemnification in a form acceptable to us that will protect us in case the original check is presented. We may delay reimbursing you for the original check until we are reasonably sure that the original check will not be presented. The placement of a stop-payment on an official check is solely at our discretion. If you place a stoppayment order, you agree to pay a fee for each stop-payment, in the amount set forth in the "Account Fee Schedule."

          2.1.14. POSTDATED CHECKS
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          We may pay any checks or other items presented against your account without regard to the date of the item. In order to ensure that we do not pay a postdated check, you may place a stop-payment on the postdated check by complying with our stop-payment policy. If you do not provide appropriate notice to us of a stop-payment, you acknowledge and agree that we are under no obligation to verify the date of the check. You also authorize us to pay the check and debit your account for the amount, even if the check is presented for payment prior to the date written on the check. In addition, we may return, at our sole discretion, the postdated check. You also acknowledge and agree that we will not be liable to you or any payee or payor if we return a postdated check, or if we pay a postdated check drawn on your account when you have not provided appropriate advance notice to us of the postdated check.

          2.1.15. STALE-DATED CHECKS
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          We are not obligated to pay a check presented for payment more than six months after its date, but we may pay such a check and charge your account without liability, even if the presentation occurs after the expiration of a stop-payment order. If you do not want us to pay a stale-dated check, you must place or renew a stop-payment order on the check in the manner we describe in this Account Agreement.

          2.1.16. INSUFFICIENT FUNDS AND RETURNED DEPOSITED ITEMS
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          You agree to be jointly and severally liable, in an individual capacity, for any account shortage resulting from charges, overdrafts (whether created by check, in-person withdrawal, ATM withdrawal, automated clearing house transaction, debit card transaction, other electronic means or otherwise), or returned deposited items, including shortages within or above your approved credit limit, whether caused by you, another with access to your account, or by a person that provided you an item that is deposited to your account but returned by us. You have no right to defer payment of this liability, and you are liable regardless of whether you signed the item, requested the debit or withdrawal, or benefited from the charge, overdraft, or returned item. Your liability includes our costs to collect any account deficit, including, to the extent permitted by law, our court costs and reasonable attorneys' fees. If a check you write or any other transfer or withdrawal request is presented for payment against your account, or if we otherwise receive notice of such check, transfer, or withdrawal request, and there are not sufficient funds available in your account (due to insufficient funds, uncollected items, or otherwise), we shall have the authority, in our sole discretion, to either (a) make payment in accordance with such check, transfer, or withdrawal request in any order at our option; or (b) return the check, transfer, or other withdrawal unpaid. In either case, we are not liable to you for doing so. If we decide to pay the check, transfer, or withdrawal request, you agree to reimburse us immediately for the amount of the overdraft, plus the Insufficient Funds (NSF) Item fee in the amount stated in the "Account Fee Schedule," even if the transfer or withdrawal request was made by an Authorized Signer other than you. If we decide not to pay the check, transfer, or withdrawal request, we will charge you an Insufficient Funds Item fee. We may also close your account without notice unless notice is required by law. Should we decide to pay an overdraft, we will not be obligated to do so again in the future. In addition, if you deposit an item to your account that we return for non-payment, you are obligated to pay us the Returned Deposited Item fee in the amount as stated in the "Account Fee Schedule" in this Account Agreement. You are responsible for reimbursing us for all overdrawn checks or other withdrawal, transfer, or debit requests, regardless of when or why they were returned, and for all Insufficient Funds (NSF) Item and Returned Deposited Items fees. This liability is due immediately, and can be deducted directly from the account balance whenever sufficient funds are available including deposits that may be received from the Social Security Administration. We encourage you to make careful records and practice good account management. This will help you to avoid writing checks or drafts without sufficient funds and incurring the resulting fees.

          2.1.17. MONEY MARKET OVERDRAFT PROTECTION
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          You may use your EverBank money market account to fund overdrafts on your checking account. To use your money market account for overdraft protection, you must request this feature. If you elect to use your money market account as overdraft protection for your checking account, we will advance funds from your money market account to your checking account when any debit on your checking account is presented for payment in an amount in excess of the available funds in your checking account to pay the check ("Overdraft Amount"). Transfers from your money market account will be made in the exact amount necessary to cover the Overdraft Amount provided. However, we are not obligated to transfer such funds, and we may dishonor the debit, if such transfer would cause you to overdraw your money market account. In addition, each transfer of an Overdraft Amount will be considered a transaction subject to the transaction limitations on your money market account and you may incur fees and other penalties for exceeding the allowable transactions on your money market account. See the "Specific Terms" section related to your account for transaction limitations. See the "Account Fee Schedule" for the applicable fees.

          2.1.18. TELEPHONE TRANSFERS
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          A telephone transfer of funds from one of your accounts with us to another account with us, if otherwise arranged for or permitted, may be made by the same persons and under, the same conditions generally applicable to withdrawals made in writing, including any limitations on the number of transfers per month as disclosed for your account in the "Specific Terms" section related to your account.

          2.1.19. AMENDMENTS AND TERMINATION
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          We may change any term of this Account Agreement at any time. Rules governing changes in interest rates are provided separately. For other changes, we will give you reasonable notice in writing or by any other method permitted or required by law. We may also close your deposit account(s) with us at any time, upon reasonable notice to you and tender the account balance to you by mail. If we believe that it is necessary to close your account immediately in order to limit losses by you or us, we may close your account prior to providing notice to you. Notice from us to any one of you is notice to all of you.

          2.1.20. SIGNATURES
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          2.1.20.1. Signature Card: When you open an account with us, you will be required to sign a signature card. The signature card is one of the methods we use to confirm your authorization for an account and the transactions conducted on the account. We require that you and anyone whom you authorize to conduct transactions on your account sign the signature card for, at a minimum, the first account you open with us. If we do not receive a signed signature card within 30 days of the date your initial deposit is received, we reserve the right to restrict certain transactions on your account. These transaction restrictions may include, but are not limited to, restrictions on wire transfers, official check requests, nonproprietary ATM transactions, check or other debit activity. We also reserve the right to close the account if a signature card is not signed by all account owners within 60 days. Your signature card authorizes us to open additional accounts for you in the same name as the account holders on the signature card, when we receive further applications from you or requests for additional accounts. For a joint account, each of you signing the signature card for a joint account authorizes your joint account holder to open additional joint accounts in your names without any additional signature from you.

          2.1.20.2. Authorized Signer: Authorized Signers are merely designated to conduct transactions on the account owner's behalf. We have no obligation to monitor transactions conducted by an Authorized Signer to ensure or confirm the transactions are made on the account owner's behalf.

          2.1.20.3. More than One Signature Required: Generally, we do not accept accounts that require more than one signature. We may, however, in our sole discretion, permit an account that requires two authorized signatures or two personal identification numbers (PINs) to make withdrawals, transfer funds, or otherwise transact business on the account. The acceptance of such an account authorization process must be given in writing by us, subject to our thencurrent procedures for such accounts.

          2.1.20.4. Restrictive Legends: We are not required to honor any restrictive legends on checks that you write, unless we have agreed in writing to the restriction. Examples of restrictive legends are "must be presented within 90 days" or "not valid for more than $1,000.00." We are not responsible for any losses, claims, damages, or expenses that may result from placement of these or other special instructions on checks, unless we have agreed in writing to such instructions or restrictions, and in such case our liability to you is limited as provided in this Account Agreement. We may, but are not obligated to, pay or accept items bearing restrictions or notations. You agree that if you write or accept an item with such restrictions or notations, such restrictions or notations are between you and the payee, payor, endorser, or drawer, as the case may be, and such shall have no effect on us.

          2.1.21. CUSTOMER RESPONSIBILITIES
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          You agree to exercise reasonable control over all bank checks, unused checks, time deposits or CDs, PINs, passcodes or other access codes or devices, Check Cards, and any other item, instrument, or cards related to your account. You agree to notify us immediately if any of these things is or may have been lost, stolen, or used without your authorization, or if you believe there is an error on your periodic statement. We may issue replacements for lost or stolen checks, CDs, PINs, Check Cards, or other items, instruments, or cards, but only after you have provided such proof and security or indemnification as we may require. In addition, you acknowledge that we may have to close your account to help prevent future losses.

          2.1.21.1. Checks and Items other than Electronic Fund Transfers: You must review your statements, checks, confirmations, debit slips, items, and other records sent or made available to you with reasonable promptness, which you agree is within 14 days of the statement date or the date the checks, confirmations, debit slips, or other items or records were sent to you. You must notify us of an unauthorized transaction, signature, or alteration on a check, confirmation, draft, debit memo, withdrawal slip, or any other item or withdrawal request within 14 days after we sent or made available to you either a statement reflecting the unauthorized transaction or a copy of the item or other withdrawal request. If you fail to notify us within this time period and we also establish that we suffered a loss due to your failure, you cannot assert any unauthorized signatures or alterations by the same wrongdoer on items or other withdrawal requests paid by us after the reasonable time mentioned above elapses, but before we receive your notice. We lose these protections if we fail to exercise ordinary care, provided that reasonable care includes the use of automated check processing equipment in the handling of checks, even if that results in paying an item or other withdrawal request with an unauthorized signature or alteration on the face of the item or other withdrawal request. If you do not notify us of an unauthorized transaction, signature, or alteration on a check, confirmation, draft, debit memo, withdrawal slip, or any other item or withdrawal request within 60 days after we sent or made available to you the statement or the items or other withdrawal requests, or if you do not notify us within one year of alterations or any unauthorized endorsement on the back of an item or other withdrawal request, you cannot assert the unauthorized transaction, signature, or alteration against us.

          2.1.21.2 Electronic Funds Transfers: See the Electronic Funds Transfer Disclosure and Agreement in this Personal Terms and Disclosures Booklet for your responsibilities for electronic fund transfers.

          2.1.22. ADDRESS OR NAME CHANGES
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          You are responsible for notifying us of any change in your address, e-mail address, or name, and of any changes in your Authorized Signers. Informing us of your address or name change on a check reorder form is not sufficient. Unless we agree otherwise, at least one of the account owners must make a change of address, phone number, name, or Authorized Signer in writing. We will attempt to communicate with you only by use of the most recent address you have provided to us. You agree that any notice or communication sent to you at the address in our records shall be effective unless we have received an address change notice from you and we have had a reasonable time to act on it.

          2.1.23. DIRECT DEPOSIT AND ELECTRONIC TRANSFERS
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          If, in connection with a direct-deposit or electronic transfer, we deposit any amount in an account that should have been returned to the Federal Government, financial institution, or other third party, for any reason, you authorize us to deduct the amount of our liability to the Federal Government, financial institution, or other third party from the account or from any other account you have with us, without prior notice and at any time, except as prohibited by law. We may also use any other legal remedy to recover the amount of our liability.

          2.1.24. SETOFF
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          If you ever owe us or any of our affiliates any money as a borrower, guarantor, depositor or otherwise, and it becomes due to us, or if we believe that the amount may be owed to us even if it is ultimately determined that the amount is not owed, we have the right under law (called "setoff") and under this Account Agreement to use the money from any of your accounts or other assets with us to pay the debt. Without limiting the foregoing, this right of setoff can arise from your failure to make sufficient deposits to cover any insufficient funds in your account(s) or if you otherwise fail to timely pay your debts to us or one of our affiliates. If we do exercise this right of setoff, it will be exercised against your accounts and assets in the following order of priority to the extent permitted by law: (a) available Overdraft Protection (if applicable), (b) liquid assets in another of your accounts with us or with any of our affiliates, (c) any matured certificate of deposit (CD) awaiting rollover or payment to you, (d) any other CD held with us, and (e) any fully paid securities in any account held with us or one of our affiliates. Refer to "EverBank Asset Manager Service - Important Information," in this Account Agreement for further information on our right of setoff with respect to any of your securities carried at the clearing agent of EverTrade Direct Brokerage, Inc. We may exercise this right of setoff without prior notice to you when permitted by law.

          We may setoff the funds in your accounts or other assets with us against any due and payable debt owed to us now orin the future by any of you (any of the account or asset owners) having the right of withdrawal in the accounts or rightto the asset, to the extent of such person's or legal entity's right to withdraw or obtain the asset. We may use the money from your accounts to pay the debt even if our withdrawal of the money from your accounts results in a loss of interest, an interest penalty, dishonor of checks, or transaction charges. You understand and agree that any such transaction charges will be in addition to any fees assessed to your account for insufficient funds. Additionally, you understand that you may be subject to monetary penalties if a CD, which has not matured, must be liquidated to cover any overdraft.

          In the case of a partnership or joint account, each partner or joint owner of the account agrees that we may use the money in the partnership or joint account to satisfy any one of their individual obligations to us. Similarly, each partner or joint owner agrees that we may use the money in his or her individual accounts to satisfy obligations in the joint account or partnership account. If the debt arises from a note, "any due and payable debt" includes the total amount of which we are entitled to demand payment under the terms of the note at the time we setoff, including any balance the due date for which we properly accelerate under the note.

          This right of setoff does not apply to this account if: (1) it is an IRA or other tax-deferred retirement account or (2) the debtor's right of withdrawal to the account or access to another asset held with us only arises in a representative capacity. You agree to hold us, our affiliates, and each of our respective officers, directors, employees and agents harmless from any claim or liability arising as a result of our exercise of our right of setoff.

          2.1.25. FACSIMILE SIGNATURES
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          Unless you make advance arrangements with us, we have no obligation to honor facsimile signatures on your checks or other orders or transfer or debit requests, but we may honor facsimile signatures in our sole discretion. If we do honor items containing facsimile signatures, you authorize us, at any time, to charge you for all checks, drafts, or other orders or transfer or debit requests for the payment of money that are drawn on us. You give us this authority regardless of by whom or by what means the facsimile signature(s) may have been affixed, so long as it resembles the facsimile signature specimen filed with us and contains the required number of signatures for this purpose. You must notify us at once if you suspect that your facsimile signature is being or has been misused.

          2.1.26. FDIC INSURANCE
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          Funds in your deposit account(s) with us are insured by the Federal Deposit Insurance Corporation (FDIC) up to the limits established by the FDIC and backed by the full faith and credit of the United States. The total amount of insurance coverage you have at EverBank depends on the number of accounts you have with us and the ownership of those accounts. If you would like additional information on FDIC insurance, you may ask us or contact the local office of the FDIC. If your deposit is held in a currency other than United States dollars, FDIC deposit insurance does NOT insure against any loss in the value of your account due to foreign currency fluctuations. The amount of deposit insurance available for funds denominated in a foreign currency will be determined and paid in the United States dollar equivalent of the foreign currency, as the value of such foreign currency is determined by the FDIC, on the institution's date of default.

          EverBank Metals Select products are NOT deposits of EverBank, are NOT insured by the FDIC or any other government agency and the value of the holdings are not guaranteed, and are subject to significant risk, including the possible loss of principal due to market fluctuations.

          2.1.27. TAXPAYER IDENTIFICATION NUMBER; BACKUP WITHHOLDING/TIN CERTIFICATION
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          Federal law requires us to obtain the Taxpayer Identification Number (TIN) applicable to all accounts. For individuals, this is your Social Security Number (SSN) or Individual Taxpayer Identification Number; for legal entities, this is your Employer Identification Number (EIN). If you are a sole proprietor or a single-owner limited liability company, you may use your SSN or EIN.

          Federal tax law may require us to report to the Internal Revenue Service (IRS) interest and other payments we make to you from time to time, and to include your TIN. Therefore, we require you to provide us with your TIN and to certify that it is correct. In some circumstances, federal law requires us to withhold and pay to the IRS, on your behalf, a percentage of the interest earned on funds in your account(s) as federal income tax. This is known as backup withholding. We will not have to deduct backup withholding from your interest if, when you open your account, you certify your TIN and certify that you are not subject to backup withholding due to underreporting of interest. There are special rules if you do not have a TIN but have applied for one, if you are a foreign person, or if you are exempt from the reporting requirements. We may subsequently be required to begin backup withholding if the IRS informs us that you supplied an incorrect TIN or that you underreported your interest income.

          2.1.28. CREDIT VERIFICATION AND CONSUMER REPORTS
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          By requesting to open an account with us or adding a new service to an existing account, or by agreeing to be a signer on an account or obtaining any other service from us, you (and, if acting in a representative capacity, individually for such entity or person that you represent) agree that we may obtain credit and employment information by any means, including obtaining information from check or credit-reporting agencies and/or from other sources. You also agree that we may obtain consumer reports (credit reports) for any reason on any of you from time to time in the future when updating, renewing, or extending your account. We may do so at the time you open your account, at any time while your account is open, or after your account is closed, if you owe us any amount related to your account. Upon your request, we will tell you whether we obtained a consumer report (credit report) and the name and address of any consumer-reporting agency that provided such reports.

          2.1.29. FURNISHING INFORMATION TO CONSUMER-REPORTING AGENCIES
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          We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you believe that we have furnished any inaccurate information relating to your account to any consumer-reporting agency, you may notify us at the address listed at the end of the Personal Terms and Disclosures Booklet. To help us respond to your notification, include your account number, Social Security Number, the name of the consumer-reporting agency reflecting the inaccurate information, and an explanation of why you believe the information is inaccurate. You understand that you may also contact the appropriate consumerreporting agency directly at the appropriate address and toll-free number: Equifax, P.O. Box 740241, Atlanta, GA 30374, 800.759.5979; Trans Union, P.O. Box 390, Springfield, PA 19064, 800.888.4213; or Experian, 701 Experian Parkway, Allen, TX 75013, 800.682.7654.

          2.1.30. ADDRESS INFORMATION AUTHORIZATION
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          You authorize us to, but we are not obligated to, obtain information about your current address from the Department of Motor Vehicles. We may obtain this information prior to opening your account or when reviewing your account from time to time.

          2.1.31. ACCOUNT ADJUSTMENTS
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          We may make adjustments to your account from time to time to reflect corrections or changes to your balance. Adjustments might occur, for example, if deposits are posted for the wrong amount, or to the wrong account, or if items are returned unpaid. In the event of an error that has caused an overstated balance, you agree to reimburse the overstated amount.

          2.1.32. CHANGING ACCOUNT PRODUCTS
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          We may change your account to another product offered by us at any time by giving you notice that your account will be changed to another product on a specified date. If your account is a time deposit (CD) account, the change will not occur before the next maturity date of your account. If you do not close your account before the date specified in the notice, we may change your account to the other product on the date specified in the notice.

          2.1.33. TRANSACTIONS BY MAIL
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          You may deposit checks by mail. You should endorse the check being sent through the mail with the words "For Deposit Only" and should include your correct account number underneath to ensure that the check is credited to the correct account. You should use either the pre-encoded checking deposit slips found behind your checks in your checkbook, or an EverBank Deposit Slip and envelope. If you do not use your deposit slip or provide us with instructions indicating how or where the check should be credited, we may apply it to any account or any loan balance you have with us or we may return the check to you. You will be responsible for any loss or expense caused by your failure to properly identify the account to which a deposit is made or intended to be made.

          Following your deposit, examine your statement carefully or call us to ensure that we received the item. DO NOT SEND CASH THROUGH THE MAIL FOR DEPOSIT. WE CANNOT BE RESPONSIBLE FOR YOUR LOSS IF YOUR DEPOSIT IS LOST, STOLEN, OR MIS-DELIVERED BEFORE WE RECEIVE IT.

          2.1.34. LEGAL ACTIONS AFFECTING YOUR ACCOUNT
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          If we are served with a subpoena, restraining order, writ of attachment, or execution, levy, garnishment, search warrant, or similar order relating to your account (termed "legal action" in this section), or if we are required to suspend payment by any law or regulation including, but not limited to, those issued by the Office of Foreign Assets Control, we will comply with such legal action or other requirements to suspend payments. Payments will be suspended until final resolution of such legal action or similar process or until the applicable law or regulation authorizes resumption of payments, even though such suspension or compliance may be due to errors arising from similarity of names of customers or other mistakes. If your account is attached, garnished, or otherwise subject to levy by lawful legal action, we will not be liable to you for any sums we may be required to pay because of such attachment, garnishment, or other levy, even if paying the money from your account leaves insufficient funds in your account to pay your items or in any way restricts access to your funds in accordance with the legal action. Any fees or expenses we incur in responding to any legal action (including, without limitation, attorneys' fees and our internal expenses) may be charged against your account. The list of fees applicable to your account(s) provided elsewhere may specify additional fees that we may charge for certain legal actions.

          2.1.35. FORCE MAJEURE
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          Notwithstanding anything to the contrary in this Account Agreement, neither you nor EverBank shall be liable in damages for any delay or default in performing hereunder, if such delay or default is caused by conditions beyond its control including, but not limited to acts of God, government restrictions (including the denial or cancellation of any export or other necessary license), wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected. We may close your non-U.S. dollar account(s), including any WorldCurrency Access Deposit Account, WorldCurrency CDs, or World Markets Basket (AKA Index) CDs, or convert them to U.S. dollars at anytime, if we deem such action prudent, necessary or appropriate, in our sole discretion, in response to acts of God, government restrictions (including, without limitation, the denial or cancellation of any export or other necessary license), wars, insurrections and/or any other cause beyond the reasonable control of us. If we do close your non-U.S. dollar account(s) or convert the funds in such account(s) to U.S. dollars as described above, we will not have any liability to you resulting from changes in the value of those non-U.S. dollars or resulting from the timing of our closing the account or converting the currencies to U.S. dollars.

          2.1.36. DEATH OR ADJUDICATION OF INCOMPETENCE
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          You agree to notify us immediately of the death or court-declared incompetence of any owner or Authorized Signer on your account. We reserve the right to prevent withdrawal from your account upon the death of any owner until all required release-of-funds procedures are completed. We also may freeze, refuse, or reverse deposits and transactions and/or return governmental benefit payments made to an account owner if an owner dies or if an owner is adjudicated incompetent. If you give us instructions regarding your time-deposit (CD) account that are to be effective upon maturity of your account, and you or another owner of the account dies or is adjudicated incompetent prior to maturity of the account, the instructions shall be ineffective if we receive written notice of death or incompetence prior to honoring such requests. We may continue to honor your checks, items and instructions until: (1) we know of the death or incompetence of any account owner or Authorized Signer and (2) we have had a reasonable opportunity to act on that knowledge. You agree that we may pay checks drawn on or before the date of death or legal incompetence for up to 10 days after your death or legal incompetence unless ordered to stop-payment by someone claiming an interest in the account.

          2.1.37. CHECK STORAGE AND COPIES
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          You agree that you will not receive canceled checks issued from your account. We will store canceled checks or copies of them for a reasonable retention period. You may request copies from us in the manner we require.

          2.1.38. CHECK ORDERS AND FORMATS
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          For some products you may order blank checks from us by completing a check reorder form. Printed check order fees will be debited from your account and will appear on your monthly account statement. If you order checks from a separate vendor, those checks may not meet our format or encoding requirements. At our sole discretion, we may refuse to honor or accept checks or other forms that you create or other companies provide that do not meet our format or encoding requirements, and may refuse any withdrawal or transfer request that you attempt on forms not approved by us or by any method we do not specifically permit. You are liable for all claims, costs, losses and damages that may result from the use of a non-standard check or deposit ticket. If we do honor a non-conforming check, we may impose (and you agree to pay) a check-processing fee.

          2.1.39. CHECK SIGNATURE VERIFICATION AND NOTATION
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          Checks written on, and other items debited from, your account may be processed mechanically based on information encoded on such checks or other items. Although we may visually review such checks and other items from time to time, you agree that reasonable commercial standards do not require us to do so. If we do visually review any check or other item, we may return it unpaid without liability to you if, in our opinion, it does not bear a signature matching the specimen signature card we have on file for your account. You agree, however, that we will not be liable to you for honoring any check, withdrawal request, or other item bearing a signature that, in our sole opinion, matches your signature card or account application, on file with us. You also agree to indemnify and hold us harmless from any and all losses, claims, damages, liability, costs, and expenses arising directly or indirectly out of (a) the misuse or unauthorized use of any facsimile signature used on a check, withdrawal request, or other item; or (b) the payment or acceptance of any item with restrictions or notations, whether you are the payee, payor, endorser, drawer, or otherwise. We cannot honor any request to require multiple signers for any checks or other withdrawals or transfers. Therefore, checks and other withdrawal or transfer requests may be paid on one signature notwithstanding any instructions to the contrary, unless required by court order or other law or legal process.

          2.1.40. MONITORING AND RECORDING TELEPHONE CALLS
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          In order to ensure a high quality of service and for security reasons, we may monitor or record phone calls. You hereby consent in advance to any such monitoring or recording. We need not remind you of our recording before each phone conversation.

          2.1.41. EARLY WITHDRAWAL PENALTIES (AND INVOLUNTARY WITHDRAWALS)
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          We may impose early withdrawal penalties on a withdrawal from a time-deposit (CD) account, even if you do not initiate the withdrawal. For instance, the early withdrawal penalty may be imposed if the withdrawal is caused by our setoff against funds in the account or as a result of an attachment or other legal process. We may close your account and impose the early withdrawal penalty on the entire account balance in the event of a partial early withdrawal. See the "Specific Terms" section related to your account for information regarding early withdrawal or involuntary withdrawal penalties applicable to your account.

          2.1.42. CONFLICTING DEMANDS AND DISPUTES; RIGHT TO FREEZE OR INTERPLEAD
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          We are not required to make payment from an account to a depositor, or to any trust account or payable on death (POD) account beneficiary or payee, or any other person claiming an interest in any funds in the account, if we have actual knowledge of, or otherwise believe there may be, a dispute between the depositors, beneficiaries, payees, or other persons concerning their rights to the account proceeds, or in the event that we are otherwise uncertain as to who is entitled to the account funds. In such cases, we may notify, without liability, all depositors, beneficiaries, payees, or other persons claiming an interest in the account of the dispute or uncertainty. We also may refuse, without liability, to disburse any funds in the account to any person until such time as, at our option:

          1. all depositors, beneficiaries, payees, and/or other persons claiming an interest in the account have consented in writing to the requested payment; or
          2. the payment is authorized or directed by a court of proper jurisdiction; or
          3. the party with a conflicting claim has withdrawn his or her claim in writing; or
          4. we have proof satisfactory to us in our sole discretion that the dispute has been resolved.

          In any case, we may, at our option and without liability, pay or permit withdrawal of any funds on deposit in an account to a depositor or agent of a depositor or trust, or POD account beneficiary or payee, or to another person claiming an interest in the account, even when we have knowledge of a dispute, if the adverse claimant provides suitable security and indemnification to us (as determined in our sole discretion). If, at any time, we believe that your account may be subject to fraudulent or illegal activity, we, at our discretion, may freeze the funds in the account until we are able to complete our investigation of the account and transactions. If we do freeze your account funds, we will provide you notice as soon as reasonably possible, unless we believe such notice is prohibited by law or we believe that notice could result in a security risk to us or the owner of the account funds.

          2.1.43. STATEMENT OF LIABILITY FOR AUTHORIZED USERS
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          In consideration of advances, extensions of credit, and other instruments for payment of money made to or for the account applied for, you unconditionally guarantee to us the prompt payment of claims of every nature and description of us, against us (including those arising out of or in any way connected with any instrument deposited with or purchased by us).

          2.1.44. EVERBANK ASSET MANAGER SERVICE—IMPORTANT INFORMATION
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          You understand that the EverBank Asset Manager Service consists of at least one funded WorldCurrency or EverTrade® Direct Brokerage Account and one EverBank Checking or Money Market Account (also known as your Cash Management Account), depending on the nature of your account(s). This service integrates bank and investment products, and enables transfers between the Cash Management Account and Investment Accounts. Each account will be governed by the applicable EverBank or EverTrade Terms, Conditions, and Disclosures Agreement.

          If you are applying for EverTrade Direct Brokerage, Inc., you agree you have read and will be bound by the Terms and Conditions of the account as set forth in the EverTrade Direct Brokerage Disclosures (available at EverTrade.com). You acknowledge receipt of the disclosures statements noted above and understand that they may be amended from time to time without notice.

          As part of your EverBank Asset Manager Service, you understand that cash balances in your Cash Management Account may be used to pay for securities in your EverTrade Direct Brokerage Account or for investments held in other accounts at EverBank. If there are insufficient funds in your Cash Management Account, you understand that we may follow the procedures for collecting adequate funds to cover any overdraft amount, as set forth in this Account Agreement. You understand that we also have the right of setoff and may exercise that right of setoff to the extent permitted by applicable law against your accounts at EverBank and/or EverTrade Direct Brokerage, Inc., to cover any insufficient funds. By executing this Asset Manager Account, you expressly authorize EverBank and/or EverTrade Direct Brokerage, Inc., to apply and/or transfer assets in other accounts that you have with EverBank or EverTrade Direct Brokerage, Inc., to cover any deficiency of funds in your EverBank or EverTrade accounts. You understand that this right of setoff means that your positions in fully paid securities carried at the clearing agent of EverTrade Direct Brokerage, Inc., or CDs and/or metals held at EverBank could be liquidated and the cash proceeds used to cover any overdrafts in your EverBank or EverTrade Direct Brokerage Accounts.

          If you are unable to or do not make sufficient deposits to cover any insufficient funds, you understand that other assets that you own at EverBank and/or EverTrade Direct Brokerage, Inc., will be used to cover your overdrafts, without prior notice to you, in the following order of priority, to the extent permitted by law: (a) available Overdraft Protection (if applicable), (b) any liquid assets in another EverBank account, (c) any matured CD awaiting rollover or payment to you, (d) any fully paid securities in your EverTrade Direct Brokerage Account, and (e) any other CD held with EverBank.

          You understand that you are liable for any transaction charges that are incurred in connection with the liquidation of any assets for these purposes. You understand that such transaction charges will be in addition to any fees assessed to your account for insufficient funds. You understand that the liquidation of assets may result in a loss of interest or dishonor of checks or other such items. Additionally, you understand that you may be subject to monetary penalties if a CD, which has not matured, must be liquidated to cover any overdraft.

          Unless you are trading in securities on margin pursuant to a current Margin Agreement, the clearing agent of EverTrade Direct Brokerage, Inc., you agree to have sufficient cash assets to cover any securities that you direct EverTrade Direct Brokerage, Inc., to acquire for your EverTrade Direct Brokerage Account. If you execute an ACH Agreement, your Cash Management Account can be debited or credited for the acquisition or sales of securities in your EverTrade Direct Brokerage Account.

          You agree to hold EverBank; EverTrade Direct Brokerage, Inc.; and each of their affiliates, officers, directors, employees, and agents harmless from any liability in connection with exercising the right to setoff, as provided herein.

          If you have an IRA investment at EverBank and/or EverTrade Direct Brokerage, Inc., it will not be used to cover any overdraft in another account or for purposes of settling any securities transactions in your EverTrade Direct Brokerage Account. Your IRA account or accounts at EverBank and/or EverTrade Direct Brokerage, Inc., are not part of the EverBank Asset Manager.

          You understand that termination of your Cash Management Account automatically terminates your EverBank Asset Manager Service. You understand that you may terminate your Cash Management Account at any time upon written notice to EverBank. You further understand that, as a condition of your termination becoming effective, you will be responsible for settling any securities transactions for your account and, if applicable, shall be responsible for closing out any securities carried for your account on margin. You understand that EverBank and/or EverTrade Direct Brokerage, Inc., may terminate your EverBank or EverTrade Direct Brokerage Accounts, including Cash Management Account, at their discretion by sending notice of termination to you.

          2.1.45. INTERNATIONAL VISA CHECK CARD TRANSACTIONS
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          You may choose to use your Visa Check Card to make a cash withdrawal or purchase in a foreign country (a "International Transaction"). If your International Transaction is in a currency other than U.S. dollars, the transaction will be converted into a U.S. dollar amount by Visa® International Inc., using the procedures established by Visa International, Inc., based on the exchange rate in effect at the time the transaction is processed. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or a government-mandated rate in effect for the applicable central processing date, in each instance. You will be charged an International Transaction Service Charge (please refer to the "Account Fee Schedule" for actual fee amounts). We monitor your accounts for signs of potential fraud, which could include the use of your Visa Check Card in a manner that is out of the ordinary. If you are planning on using your Visa Check Card in a foreign country (for example, if you are traveling abroad) please let us know in advance. Otherwise it is possible that your International Transactions may be delayed or declined.

      • 2.2. ELECTRONIC FUNDS TRANSFER DISCLOSURES AND AGREEMENT
        • Services are not available for all products.

          2.2.1. GENERAL
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          This Electronic Funds Transfer Disclosure and Agreement is a part of and incorporated into your Account Agreement. By signing (manually, electronically, or otherwise) an account application or other forms that you sign when you open or request an account, you request and authorize us to deposit, withdraw, and transfer funds to and from your account with us pursuant to your electronic, telephonic, or automated instructions, including, but not limited to, instructions that are made by means of an ATM or, for participating customers, by means of our Online Banking Service (including Electronic Transfer) or Bill Payment Service. The following disclosure also concerns the use of your Visa Check Card, ACH Debits, ACH Credits, Online Banking Service, Bill Payment Service, Telephone Banking, preauthorized transfers, and other electronic fund transfers. This disclosure does not govern the use of your EverCard® Visa Platinum Card. Refer to the EverCard Visa Platinum Card "Truth-in-Lending Disclosure" for information on credit transactions using the EverCard Visa Platinum Card, including information on your credit billing rights and on your liability for unauthorized use of your EverCard Visa Platinum Card for credit transactions.

          2.2.2. BUSINESS DAYS
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          For the purposes of this Agreement, every day is a business day ("Business Day") except Saturdays, Sundays, and federal holidays.

          2.2.3. TYPES OF TRANSFERS
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          2.2.3.1. Direct Deposits: You may arrange for direct deposits (such as U.S. Treasury, Social Security, employer payroll, etc.) to be accepted into your personal checking and money market accounts.

          2.2.3.2. Preauthorized Withdrawals: You may arrange to pay certain recurring bills from your checking and money market accounts in the amounts and on the days you request, subject to the transaction limits outlined in the "Specific Terms" section related to your account.

          2.2.3.3. Bill Payments: You may use Online Banking to pay bills directly from your checking and money market accounts in the amounts and on the days you request.

          2.2.3.4. Withdrawals and Transfers: You may use your Visa Check Card with your PIN to make cash withdrawals from your checking and money market accounts (please refer to the "Specific Terms" section related to your account for the limitations and Account Fee Schedule for applicable fee amounts) and to transfer funds between your account(s) with us. Some of these services may not be available at all terminals.

          Also, you may use our Online Banking Service to establish electronic transfers between EverBank and third-party financial institution accounts. Please see the "Online Banking Service" section.

          2.2.3.5. Purchases and POS Transactions: You may use your Visa Check Card and PIN to pay for purchases of goods or services from vendors that have agreed to accept the card and PIN.

          2.2.3.6. International Transactions: You may choose to use your Visa Check Card to make a cash withdrawal or purchase in a foreign country (an "International Transaction"). If your International Transaction is in a currency other than U.S. dollars, the transaction will be converted into a U.S. dollar amount by Visa® International Inc., using the procedures established by Visa International, Inc., based on the exchange rate in effect at the time the transaction is processed. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or a government-mandated rate in effect for the applicable central processing date, in each instance. You will be charged an International Transaction Service Charge (please refer to the "Account Fee Schedule" for actual fee amounts). We monitor your accounts for signs of potential fraud, which could include the use of your Visa Check Card in a manner that is out of the ordinary. If you are planning on using your Visa Check Card in a foreign country (for example, if you are traveling abroad) please let us know in advance. Otherwise it is possible that your International Transactions may be delayed or declined.

          2.2.3.7. Electronic Check Conversion: If you have an account with check privileges, you may authorize a merchant or other payee to make a one-time electronic payment from your account using information from your check to (a) pay for purchase, or (b) pay bills.

          2.2.3.8. Telephone Transfers: Subject to any limitations for the number of transfers per month as disclosed for your account in the "Specific Terms" section related to your account, you may call us and initiate a transfer of funds using our Telephone Banking Center, from one of your accounts with us to another account with us.

          2.2.4. LIMITATIONS ON TRANSFERS
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          See "Transaction Limitations" in "General Terms for All Personal Deposit Accounts and Services" for general limitations and "Transaction Limitations" in the "Specific Terms" section related to your account for the transfer limitations that apply to your particular type of account(s).

          2.2.5. FEES
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          See our "Account Fee Schedule" included in this Personal Terms Disclosures Booklet, for fees applicable to transfers to or from your account(s).

          2.2.6. STATEMENTS AND OTHER DOCUMENTATION
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          2.2.6.1. Terminal Receipts: You can get a receipt at the time you make any transfer to or from your account using one of our automated teller machines.

          2.2.6.2. Preauthorized Credits: If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the number listed at the end of this Personal Terms Disclosures Booklet to find out whether or not the deposit has been made.

          2.2.6.3. Periodic Statement: See the "Specific Terms" section related to your account for information on the statements provided for your account(s).

          2.2.7. CONFIDENTIALITY
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          See the "Privacy Statement" section of this Booklet, for information on when we may disclose information about you or your account to third parties.

          2.2.8. PREAUTHORIZED PAYMENTS
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          2.2.8.1. Right to Stop-Payment and Procedure for Doing So: If you have told us in advance to make regular payments out of your account, you can stop any of these payments by writing, e-mailing, or faxing us at the numbers or addresses listed at the end of this Personal Terms and Disclosure Booklet in time for us to receive your request three Business Days or more before the payment is scheduled to be made. Please refer to the "Account Fee Schedule" for the amount we will charge you for each stop-payment order you request.

          2.2.8.2. Liability for Failure to Stop Payment of Preauthorized Transfer: If you order us to stop one of these payments three Business Days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

          2.2.9. CUSTOMER LIABILITY FOR UNAUTHORIZED TRANSFERS
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          Notify us immediately if you believe your Visa Check Card or any related PIN, password, or Online Banking password has been lost, stolen, or used without your permission or if you believe that an electronic fund transfer has been made without your permission using information from your check. If you believe that your Visa Check Card or PIN has been lost, stolen, or used without your permission, or that someone has or may transfer money from your account without your permission, please call our Customer Care Center right away at the phone number listed at the end of this Personal Terms and Disclosures Booklet. Telephoning us is the best way to minimize potential possible losses. You could lose all the money in your account (plus your maximum Overdraft Protection line of credit, if applicable). You must notify us within two Business Days if someone used your Visa Check Card or PIN without your permission. If you tell us within two Business Days after you learn of the loss or theft of your Visa Check Card or any related PIN, password, or Online Banking password, you can lose no more than $50 if someone used your Visa Check Card or PIN without your permission.

          If you do NOT notify us within two Business Days after you learn of the loss or theft of your Visa Check Card or PIN, and we can prove that we could have stopped someone from using your card or PIN without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers or transactions that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days, if we can prove that we could have stopped someone from taking the money if you had told us in time. The 60 day window may be extended under certain circumstances.

          In April 2000, Visa instituted a "Zero Liability" policy, which exempts all Visa credit and debit card transactions processed over the Visa network from any liability for unauthorized transactions. ATM and non-Visa Check Card PIN transactions are still subject to the liability regulations. However, if an error occurred on your account, you still need to notify us in the proper format and within the 60-day time frame, so that we may process a claim on the erroneous transaction and credit your account according to regulation.

          2.2.10. OUR LIABILITY FOR FAILURE TO MAKE TRANSFERS
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          If we do not complete a transfer to or from your account on time or in the correct amount according to our Agreement, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance:

          1. if, through no fault of ours, you do not have enough money in your account to make the transfer;
          2. if the fund transfer is not complete, or is reversed, because your Third Party does not permit the transfer;
          3. if the transfer would go over the credit limit on your overdraft line or private line of credit;
          4. if the terminal or system was not working properly and you knew about the breakdown when you started the transfer;
          5. if the ATM at which you are conducting a transaction does not have enough cash;
          6. if circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions we have taken; or
          7. if there are other exceptions stated in our agreement with you.

          2.2.11. IN THE CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS
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          Contact us using the contact information listed at the end of this Personal Terms and Disclosures Booklet as soon as possible, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. If you elect to receive your statements electronically, via the Internet, you must notify us no later than 60 days after the FIRST statement with the problem or error was available to you online. When reporting an error or making an inquiry:

          1. tell us your name and account number;
          2. describe the error or the transfer you are unsure about and explain, as clearly as you can, why you believe it is an error, or why you need more information;
          3. tell us the dollar amount of the suspected error.

          If you notify us orally, we may require that you also send us your complaint or question in writing within ten (10) Business Days. We will determine whether an error occurred within ten (10) Business Days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) Business Days for the amount you think is in error, so that you will have the use of your money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive it within ten (10) Business Days, we may not credit your account. For errors involving new accounts, POS, or international-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 Business Days to credit your account for the amount you think is in error. We will tell you the results within three Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

          We are not responsible for errors, delays, and other problems caused by, or resulting from, the action or inaction of financial institutions holding the Third Party Account. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays, or other problems are the responsibility of the relevant financial institution. Any rights you may have against a financial institution for such errors, delays, or other problems are subject to the terms of the agreements you have with such financial institution, including any time limits during which complaints must be made.

      • 2.3. FUNDS AVAILABILITY DISCLOSURE
        • ContYour ability to withdraw funds.

          2.3.1. THIS FUNDS AVAILABILITY STATEMENT APPLIES TO ALL EVERBANK TRANSACTIONAL DEPOSIT ACCOUNTS
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          Transactional Deposit Accounts are accounts that allow you to withdraw funds on a recurring basis, such as checking accounts and money market accounts. This Funds Availability Statement does not apply to Certificates of Deposit.

          Our policy is to delay the availability of funds from your check deposits, cash deposits when made other than at an EverBank Financial Center, and any deposit made at an ATM. During the delay, you may not withdraw the funds in cash and we will not use the funds to pay checks that you have written. Even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit.

          2.3.2. DETERMINING AVAILABILITY OF YOUR DEPOSIT
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          The length of the delay is counted in Business Days from the day of your deposit. Every day is a Business Day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 3:00 p.m. ET on a Business Day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 3:00 p.m. ET, or on a day that we are not open, we will consider the deposit made on the next Business Day we are open.

          For deposits made at ATMs, cut-off times vary according to the financial institution that operates the ATM. Deposits made after the applicable cut-off time will be considered made on the next Business Day that we are open. EverBank does not establish the cut-off times for ATMs operated by other institutions. However, signs may be posted on ATMs that clearly state the ATM cut-off time. If the time is not posted, in general, make your deposit before noon Monday through Friday (excluding federal holidays), and the deposit likely will be processed that day and treated as if made on that day. In general, if you deposit after noon Monday through Friday, on a weekend, or on a holiday, your deposit will be treated as if the deposit was made the following Business Day. THE LENGTH OF THE DELAY VARIES DEPENDING ON THE TYPE OF DEPOSIT AS SET FORTH BELOW.

          2.3.3. DEPOSITS MADE TO FOREIGN (NON-U.S.) CURRENCY ACCOUNTS WITH EVERBANK WORLD MARKETS
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          Funds received will be deposited to the currency account on the "value date" of the deposit. Pricing on currency exchange transactions (deposit accounts denominated in a non-U.S. currency) normally will be set on the Business Day following the "trade date." The "value date" normally will occur one or two Business Days following the trade date. All foreign checks are subject to be sent off for collection with the foreign bank at the discretion of EverBank.

          2.3.4. DEPOSITS MADE AT ATM TERMINALS
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          Funds from any deposits (cash or checks) made at ATMs we do not own or operate will not be available until the fifth Business Day after the day of your deposit. If your total deposit is more than $5,000 on any one day, the first $5,000 of your deposit will be available on the fifth Business Day after the day of your deposit; the remaining funds will be available on the eighth Business Day after the day of your deposit.

          2.3.5. SAME-DAY AVAILABILITY
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          Funds from electronic direct deposits, wire transfers to your account, and cash deposits made at an EverBank Financial Center will be available on the day we receive the deposit.

          2.3.6. NEXT-DAY AVAILABILITY
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          Funds from the following deposits are available on the first Business Day after the day of your deposit:

          1. U.S. Treasury checks that are payable to you;
          2. state and local government checks that are payable to you*;
          3. Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders, if these items are payable to you;
          4. cashier's, certified, and teller's checks that are payable to you.*

          DO NOT SEND CASH FOR DEPOSIT USING THE U.S. MAIL OR ANY OTHER DELIVERY SERVICE. EVERBANK CANNOT BE RESPONSIBLE FOR YOUR LOSS IF YOUR DEPOSIT IS LOST, STOLEN, OR MIS-DELIVERED BEFORE WE RECEIVE IT.

          2.3.7. OTHER CHECK DEPOSITS (EXCLUDING DEPOSITS AT ATMS)
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          The first $5,000 from a deposit of all other checks or money orders on any one day will be available on the first Business Day after the day of your deposit. The remaining funds from all other checks or money orders will be available on the fourth Business Day after the day of your deposit.

          2.3.8. LONGER DELAYS MAY APPLY
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          Funds you deposit by check may be delayed for a longer period under the following circumstances:

          1. if we believe the check you deposit will not be paid;
          2. you deposit checks totaling more than $5,000 on any one day. This basis for delay will always apply, and will be imposed as described in previous section;
          3. you redeposit a check that has been returned unpaid;
          4. you have overdrawn your account repeatedly in the last six months;
          5. there is an emergency, such as failure of computer or communications equipment.

          We will notify you if we delay your ability to withdraw funds for any of these reasons, and will tell you when the funds will be available. Funds will generally be available no later than the fifth Business Day after the day of your deposit.

          2.3.9. SPECIAL RULES FOR NEW ACCOUNTS
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          If you are a new customer, the following special rules will apply during the first 30 days that your account is open:

          1. funds from deposits of cash, wire transfers, and electronic direct deposits into your account will be available on the day we receive the deposit, unless the funds were deposited at an ATM;
          2. funds from the first $5,000 of a day's total deposits of cashier's; certified; teller's; traveler's; and federal, state, and local government checks will be available on the first Business Day after the day of your deposit, if the deposit meets certain conditions (e.g., the checks must be payable to you and for certain items you must contact us directly). The excess over $5,000 will be available on the eighth Business Day after the day of your deposit;
          3. funds from the first $5,000 of a day's total deposits of all other checks will be available on the fifth Business Day after the day of your deposit. The excess over $5,000 will be available on the eighth Business Day after the day of your deposit.

      • 2.4. WIRE TRANSFER AGREEMENT
        • This Wire Transfer Terms and Conditions Disclosure and Agreement ("Wire Agreement") explains the terms and conditions governing the Wire Transfer Services offered by us, and supplements and is a part of your Personal Terms and Conditions Agreement ("Account Agreement"). If you wish to use our wire transfer service, the following terms and conditions shall govern all transactions for our acceptance and processing of your payment orders, credits and related requests. If a discrepancy or inconsistency were determined to exist between the terms and conditions and other provisions of this Wire Agreement and your Account Agreement, then this Wire Agreement shall control but only to the extent necessary to address the discrepancy or inconsistency.

          2.4.1. YOUR AGREEMENT TO TERMS
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          By using the Wire Transfer Services, you agree to abide by the terms and conditions set forth in this Wire Agreement and that this Wire Agreement will govern the Wire Transfer Services. Your use of our Wire Transfer Services acknowledges your receipt and understanding of this Wire Agreement. You agree to be responsible for all charges incurred according to this Wire Agreement.

          2.4.2. AUTHORIZATION AND SECURITY PROCEDURE
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          We have established operating rules and security procedures for you to initiate and receive funds transfers to or from your account(s) these procedures are incorporated by reference and made part of this Wire Agreement. Additional call back procedures may be utilized by you as described in the Security Procedures. You agree that the Security Procedures are commercially reasonable in light of your circumstances and the type, value and frequency of the payment orders you will request. You also agree to keep the Security Procedures confidential and not to disclose the Security Procedures to anyone except the persons whom you have authorized to make transfer requests on your behalf ("Authorized Representatives"). If you or any of your Authorized Representatives have reason to believe that a Security Procedure may have been learned by an unauthorized person, you agree to notify us immediately by telephone. If we receive a payment order (or related request) in accordance with your Security Procedure, it shall be conclusively deemed authentic and we shall be entitled to rely thereon. You are responsible for the accuracy of the initial communication of the payment order as well as the accuracy of any documentation or callback of the payment order made by us. You, for yourself and each of your Authorized Representatives, agree that we, in our sole discretion, may record any telephone conversation between you or any Authorized Representative and us.

          2.4.3. EXECUTION OF PAYMENT ORDERS
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          If we receive a payment order that has been verified according to EverBank's Security Procedures, you authorize and direct us to debit your account(s). We are also authorized to implement any instructions, including amendments or cancellations of prior payment orders, upon verification of such instructions. We are authorized to rely on any payment order believed by us in good faith to have been given by an Authorized Representative. We may handle payment orders received from you and other customers in any order selected by us and, unless otherwise instructed by you, we may use any means, intermediaries or funds transfer systems which may have operating rules governing the execution of payment orders to effect the transfer as we, in our sole discretion, shall determine.

          2.4.4. CUT-OFF TIMES
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          We must receive all payment orders before the cut-off time for funds transfers on a Business Day established by us from time to time. Any payment orders or related requests received after such deadlines, or on weekends, holidays for us or the bank or institution to receive the transfer, or the funds transfer system to be used, will be treated as received on our next funds transfer Business Day. You will make reasonable efforts to submit large dollar wire requests, those in excess of $5 million, as early in the Business Day as possible. We will make reasonable efforts to execute all payment orders received prior to the deadline.

          2.4.5. ADVICE OF FUNDS TRANSFERS
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          Unless otherwise agreed in writing, we will not provide a next-day wire transfer summary statement or confirmation. Instead, we will notify you of a receipt or payment by wire transfer in any periodic statement provided to you. You agree to examine each of your periodic statements promptly upon receipt and to notify us immediately of any discrepancies between the periodic statement and your records. We shall not be liable for interest compensation unless we are notified of the discrepancy within 30 days after the date of your statement indicating the debit for the payment order in question. You agree that your right to assert a claim against us with respect to any transaction reasonably identified on a statement shall expire 60 days after the date of the transaction which becomes the basis for such a claim.

          2.4.6. LIMITATION OF LIABILITY AND INDEMNIFICATION
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          You expressly agree that we shall be liable to you only for our erroneous execution of a payment order. We shall not be liable for any errors or the part of any third party including, without limitation, third parties used by us in executing a payment order or performing a related act and no such third party shall be deemed to be our agent. We shall not be liable for our refusal to honor any request if we, in good faith, are unable to determine to our satisfaction that such request is valid, based upon our adherence to the Security Procedures. IN NO EVENT SHALL WE BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES EVEN IF WE SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Except as may be limited by applicable law, you agree to indemnify us and hold us harmless (including the payment of attorneys' reasonable fees) against all liability to third parties arising out of or in connection with the terms and conditions of this Wire Agreement and the services provided hereunder or otherwise pursuant to your instructions.

          2.4.7. USE OF IDENTIFYING NUMBERS
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          In the event a payment or payment order identifies a beneficiary, beneficiary's bank, or intermediary bank inconsistently by name and an identifying number (such as an account number, S.W.I.F.T. address or universal identification number), payment may be made by the intermediary or beneficiary bank on the basis of the identifying number, even if the identifying number identifies a person or entity different from the named person or entity in your payment order, and your obligation to pay the payment order shall not be excused by your error. We will rely on the identifying number as proper identification of a beneficiary.

          2.4.8. INTEREST COMPENSATION
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          In the event that we shall be liable to you for interest compensation under this Wire Agreement or by applicable law, interest shall be calculated on the basis of the average Federal Funds rate for the period involved. You agree that we may, at our sole option, pay interest compensation as follows: (a) by lump sum payment of cash, or (b) by providing a credit to your account with us.

          2.4.9. INTERNATIONAL PAYMENTS
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          Orders for the transfer of U.S. dollars shall be paid in U.S. dollars if transferred to a beneficiary located in the United States or its protectorates or territories. If transferred to a beneficiary located elsewhere, the beneficiary's bank may elect to pay the beneficiary in foreign currency at the bank's buying rate of exchange for wire transfers. It is your responsibility to advise the beneficiary of this possibility. We may send any message relative to this order in explicit language, code or cipher. Foreign currency transfer orders are final when made to us. However, pursuant to the request of the originator, and only if possible, we may cancel or amend any order before the transfer is effected. We shall incur no liability if we are unable, for any reason, to cancel or amend an order. Refunds of U.S. dollar orders shall be in the U.S. dollar amount. Refunds of foreign currency orders may be either in the form of a foreign currency or in the amount of U.S. dollars that can be bought for the foreign currency amount at our then current rate of exchange, less any applicable fees. The originator bears all risk of loss due to any fluctuation in currency prices. No transfer fee shall be refunded.

      • 2.5. ONLINE BANKING SERVICE AGREEMENT
        • This Online Banking Service Terms and Conditions Disclosure and Agreement ("Online Service Agreement") explains the terms and conditions governing the basic Online Banking (AKA Web Banking) and Bill Payment Services offered by us. This Online Banking Service Agreement supplements and is a part of your Personal Terms and Conditions Agreement ("Account Agreement"). If a discrepancy or inconsistency were determined to exist between the terms and conditions and other provisions of this Online Banking Service Agreement and your Account Agreement, then this Online Banking Service Agreement shall control, but only to the extent necessary to address the discrepancy or inconsistency. All Online Banking Services of any kind whatsoever offered or made available by us to the aforementioned customers (including, but not limited to, funds transfers, bill payment services, and check reordering) will be referred to collectively as "Online Banking" in this Agreement. Online Banking is the online service providing access to your deposit and/or loan account(s). This Online Banking Service Agreement governs all of our Online Banking Services. All applicable fee schedules published by us from time to time will apply to the Online Banking Services. You are responsible for the payment of any fees incurred by you on any account, for any service, at any time. You agree to pay all such fees upon our request. Further, you agree to pay all telephone charges or fees incurred by you in accessing Online Banking Services. See the "Account Fee Schedule" for a detailed description of these fees.

          2.5.1. YOUR AGREEMENT TO TERMS
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          By applying for or using any of our Online Banking Services, you agree to abide by the terms and conditions set forth in this Online Banking Service Agreement. Your use of any Online Banking Service in connection with your account constitutes your acceptance and agreement to be bound by all of the terms and conditions of this Online Banking Service Agreement, including the charges that may be imposed for electronic funds transfers or the right to make transfers listed in the fee schedules accompanying those disclosures, and acknowledges your receipt and understanding of this Online Banking Service Agreement. Such use acknowledges your receipt and understanding of this Online Banking Service Agreement. New services may be introduced for Online Banking from time to time. By using these services when they become available, you agree to be bound by the rules that will be made available to you concerning these services.

          2.5.2. INSTRUCTIONS FROM YOU/YOUR RESPONSIBILITIES
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          We are entitled to act upon instructions received through any Online Banking Service under your Username (AKA User ID) and Password and without inquiring into the identity of the person using that Username and Password. However, you agree that you will not, under any circumstances, disclose your Password by telephone or any other means to any person. You acknowledge that no person from EverBank will ever ask for your Password, and that our employees do not need and should not ask for your Password. You agree never to provide your Password to anyone, including anyone claiming to represent EverBank. You are liable for all transactions made or authorized using your Username and Password. You agree that we have no responsibility for establishing the identity of any person or determining the validity of any transaction. You agree that if you give your Username and Password to anyone (other than your joint account holder) or fail to safeguard its secrecy, you do so at your own risk. Anyone with your Username and Password will have access to your accounts. You agree to notify us immediately in the event that your password is lost, stolen, or otherwise compromised. At any time, you may ask us to disable your Password and issue a new one to you.

          2.5.3. JOINT ACCOUNTS
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          Each person on a joint account will be jointly and severally liable for all transactions that are made through any Online Banking Service. Each person on a joint account authorizes all transactions made by any other person on the account through, or when using, Online Banking Services. Each person on a joint account agrees to be liable for the actions of the other person(s) on the account.

          2.5.4. OUR LIABILITY FOR FAILURE TO MAKE A TRANSFER
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          If we do not properly complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for the amount of any losses or damages incurred by you and resulting directly from such failure. We will not be liable in the following instances if:

          1. through no fault of EverBank, you do not have enough collected funds in your account to make the transfer;
          2. circumstances beyond our control (such as fire, flood, power outage, equipment or technical failure or breakdown) prevents the transfer, despite reasonable precautions that we have taken;
          3. there is a hold on your account, or if access to your account is blocked, in accordance with banking policy;
          4. your funds are subject to legal process or other encumbrance restricting the transfer;
          5. your transfer authorization terminates by operation of law;
          6. you believe someone has accessed your accounts without your permission and you fail to notify us immediately;
          7. you have not properly followed the scheduling instructions on how to make a transfer included in this Online Banking Service Agreement;
          8. we have received incomplete or inaccurate information from you or a third party involving the account or transfer;
          9. we have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring or if you default under this Online Banking Service Agreement, the deposit account agreement, a credit agreement or any other agreement with us, or if we or you terminate this Online Banking Service Agreement.

          There may be other exceptions stated in this agreement and in other agreements with you. In no event shall we be liable for damages in excess of your actual loss due to our failure to complete a transfer, and we will not be liable for any incidental or consequential damages.

          If any of the circumstances above shall occur, we shall assist you with reasonable efforts in taking appropriate corrective action to reprocess the transactions that may not have been completed or to correct incorrect transactions that have been processed.

          2.5.5. HOURS OF OPERATION
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          Online Banking is available 24 hours a day, seven days a week, except during special maintenance periods. For purposes of transactions, every day is a Business Day, except Saturdays, Sundays, and federal holidays. Online Banking transaction requests recieved by us before the deadlines will be treated as received on that Business Day. Any requests received after the deadlines or on non-Business Days will be treated as received on the next Business Day we are open. We reserve the right to update these deadlines.

          2.5.6. INDEMNIFICATION
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          You hereby indemnify and release us, and our employees, officers, directors, and agents, from any and all liability, and you agree not to make any claim against us or bring any action against us honoring or allowing any actions or transactions in which you have authorized the person performing the action or transaction to use your account or when you have provided your Username and Password to that person. You agree to reimburse us for any losses we suffer or any damages, injuries, costs, or expenses we incur (including attorney's fees), because we honored or allowed transactions on the account in which the Username and Password were used. The limitations of liability set forth in this Online Banking Service Agreement are subject to, and limited by, any state or federal law to the contrary.

          2.5.7. CHANGES IN TERMS
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          We have the right to modify or terminate this Online Banking Service Agreement at any time. When making changes, we will comply with all legal notice requirements. Once this Online Banking Service Agreement terminates, we will not allow any additional transactions on the account, nor will additional Online Banking Services be permitted. If this Online Banking Service Agreement is modified, your continued use of the account will represent your acceptance of the changes.

          2.5.8. DISCLOSURE OF INFORMATION TO THIRD PARTIES
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          We will disclose information to third parties about your account or the transfers you make:

          1. if it is necessary for completing transfers;
          2. to verify the existence and condition of your account for a third party, such as a credit bureau or merchant;
          3. to comply with government or court orders, or other reporting requirements;
          4. if you give us your written permission;
          5. to EverBank affiliated companies. Information concerning your account history with us may be shared within the EverBank organization. Other information, including information you have given us as part of an application for one of our products or services, or information we have received from a credit bureau or other third party, also may be shared among affiliated companies within the organization.

          2.5.9. INACTIVITY; TERMINATION
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          You are responsible for complying with all the terms of this Online Banking Service Agreement and with the terms of the Account Agreement governing the deposit accounts which you access using electronic banking services. We can terminate your online banking privileges (including the Bill Payment service) under this Online Banking Service Agreement without notice to you if you do not pay any fee required by this Online Banking Service Agreement when due or if you do not comply with the Account Agreement your accounts are not maintained in good standing. We may convert your account to inactive status if you do not sign on to the Online Banking or have any transaction scheduled through the Online Banking during any consecutive 90 day period. If your account is considered inactive, you must contact us to have the Online Banking activated before you will be able to schedule any transaction through Online Banking. To cancel Online Banking, you must notify us and provide your name, account number, and the effective date to stop the service.

          2.5.10. BILL PAYMENT AND ELECTRONIC BILL PRESENTMENT SERVICE TERMS AND CONDITIONS
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          By providing us with the names and account information of those persons (or entities) to whom you wish to direct payment, you authorize us to follow the payment instructions that are entered through our Bill Payment Service.

          NOTICE: Payment of taxes or court-ordered payments through EverBank's Bill Payment Service are prohibited.

          2.5.10.1. Processing of Payment Requests/Recommended Timing: When you provide us with payment instructions, you authorize us to charge your EverBank account and remit funds on your behalf. As part of your scheduling of payments, you must designate the day on which you want us to send your payment (the "Send Date"). Subject to the following paragraphs, we will charge your account and send the funds to your designated payee on the Send Date.

          We recommend that you schedule the Send Date for your requested payment to be at least five Business Days before the actual due date of the payment. Because of the possibility for delays in processing or posting of your payment, we do not recommend that you schedule for payments to be received by your designated payee on the due date or at the end of a grace period. In order for us to be able to send your payment on your selected Send Date, your selected Send Date must be at least one Business Day after the Business Day on which we receive your request as explained in this paragraph. If your request for a payment is received by us before 9:00 p.m. ET (the "Cut-Off Time") on a Business Day, we will process your payment request on that same Business Day, and we will withdraw the necessary funds from your account and send your payment to your designated payee on the next Business Day that is your requested Send Date. If your request for a payment is received by us on a day other than a Business Day, or it is received by us after the Cut-Off Time on a Business Day, we will process your payment request on the next Business Day, and withdraw the necessary funds from your account and send the payment to your designated payee on the later of (a) your selected Send Date or (b) two Business Days after you made your request to us.

          Some payees are unable to accept electronic payments. For those payees, we will mail a check to the payee. The payee typically will receive the payment three Business Days if it is sent electronically or five Business Days if it is sent via check after we have sent it. If you properly follow the procedures to access your account, as described in our Online Banking Service found on our website, and we fail to send a payment on your designated Send Date, we will bear responsibility for the late charges (up to a maximum of $50.00 per payment or transaction), subject to the seven exceptions listed below. In any other event, including, but not limited to, your choosing a Send Date less than three Business Days before its due date if it is sent electronically or five Business Days before its due date if it is sent via check, the responsibility for paying any and all late charges or penalties imposed by your payee shall be borne by you.

          We will not be responsible for payments sent to your designated payee after your requested Send Date if you fail to provide us with adequate time to process your request, as described above. In addition, we will not be liable to you or to anyone else if your requested transactions cannot be completed on the day you designated, if the delay is caused by circumstances beyond our control that prevent us from processing your transaction on the requested date. Such circumstances could include, without limit, a computer or power failure, fire, or flood. In addition, delays in handling and posting of payments by your designated payee may delay your transactions.

          We will make our best effort to complete all your payments properly. However, we shall incur no liability if it is unable to complete any payments initiated by you through us because of the existence of one or more of the following circumstances:

          1. your account does not contain sufficient funds to complete the payment. Payments are based on available funds per "Funds Availability";
          2. you know or have been advised by us not to use the payment system due to temporary malfunction;
          3. the merchant or other payee mishandles or delays a payment sent by us;
          4. you have not provided us with the correct names or account information for those persons (or entities) to whom you wish to direct payment. We shall incur no liability for payments made improperly, or for payments we do not make, if you have provided us with incorrect information (even if the information you did provide was a close approximation of the correct information);
          5. circumstances beyond our control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper execution of the transaction and we have taken reasonable precautions to void those circumstances;
          6. you instruct us to make a payment of taxes or court-ordered payments. As noted above, we cannot make these types of payments;
          7. you schedule your payment date to be during the grace period for that merchant/payee.

          We will not be responsible for any late fees associated with payments that you have scheduled to be made after the due date on the bill. This is the case even if the vendor allows a "grace period." You may schedule payments during the "grace period," but any late charges associated with payments scheduled as such will be your responsibility, regardless of the cause of the late payment.

          If we cause an incorrect amount of funds to be removed from your account or cause funds from your account to be directed to a person (or entity) who does not comply with your payment instructions and none of the above seven exceptions apply, we will return the improperly transferred funds to your account.

          2.5.10.2. Charges and Fees: Please refer to the "Account Fee Schedule."

          2.5.10.3. Insufficient Funds: If you have instructed us to make a payment for which there are insufficient available funds in your EverBank checking account, we may not make the payment.

          2.5.10.4. Merchant or Payee Limitation: We reserve the right to refuse to pay any person (or entity) to whom you may direct a payment. We are obligated to notify you promptly if we decide to refuse to pay a person (or entity) designated by you. This notification is not required if you attempt to pay taxes or court-ordered payments, which are prohibited under this Online Banking Service Agreement.

          2.5.10.5. Alterations and Amendments: Bill Payment features and applicable fees and service charges may be changed by us from time to time. In such event, we shall send an e-mail notice to your e-mail address, as it appears on our records, 30 days prior to the change. Any use of this Bill Payment Service after the change(s) take(s) effect will constitute your agreement to such changes.

          2.5.10.6. User Confidentiality: We identify you by your unique Username and Password. All Bill Payment transactions initiated with your Username and Password will be attributed to you. You agree not to give or make available your Username and Password to any other individual. If you believe that your Password has been compromised, you must immediately change your Password and notify us that your Password has been compromised. For a summary of your obligations and liabilities relating to unauthorized use of your Password and unauthorized transfers, refer to the "Electronic Funds Transfer" section.

          2.5.10.7. Expedited Payment Services: As part of our Bill Payment Services, we offer an Expedited Payments service, to speed up the time it takes to get your Bill Pay payment to its recipient. This service is available as either expedited electronic payments or overnight check payments. You will be charged a Convenience Fee for this service, as disclosed in your "Account Fee Schedule" and at the time you initiate the payment.

          2.5.10.7.1. General: You may select either an expedited electronic payment or overnight check payment at the time you schedule your payment through the Bill Payment Service. Not all payment recipients are able to receive expedited electronic payments and you will not be presented with the option of an electronic expedited payment if your payment recipient cannot receive your payment electronically. Your transaction will be completed in accordance with the delivery date presented when you initiate the payment ("Delivery Date"). You are solely responsible for providing accurate information on the delivery address for the payment and the account numbers or other information needed by the payment recipient in order to credit your account.

          2.5.10.7.2. On Time Guarantee: In the event that an expedited payment is not delivered by the Delivery Date as a result of our fault, We shall reimburse you for the transaction fee and any late payment fee paid by you up to $50.00. This guarantee is not available if the Delivery Date presented when you initiate the payment is after the due date for the bill. We reserve the right to request documentation of any late fee for which you seek reimbursement.

          2.5.10.7.3. Limitations: Availability of expedited payment options will be limited based on payment recipient capabilities, time of day, payment delivery mechanisms and other factors. Expedited overnight checks will be unavailable for delivery to P.O. Box addresses or locations in AK, HI, or any foreign or U.S. territory outside of the contiguous 48 states and District of Columbia. You are responsible for entering and verifying any address for overnight check payments to ensure the address is correct and is specified as a valid overnight package address by the payment recipient. We are not responsible for late delivery where you entered an undeliverable address for an overnight check. We are not responsible for errors made by you, the overnight delivery service, or the payment recipient.

          Due to the inherent need to expedite the payment, payment instructions will be completed immediately upon submission of a request from you. You will not have the ability to edit or cancel the payment instruction after you have confirmed the payment request.

          2.5.10.8. Bill Delivery and Presentment (AKA eBills): With the eBills Service ("eBills") your bills from certain service providers ("Billers") are presented to you electronically as part of your Online Banking Service. This feature is for the presentment of electronic bills only. It remains your sole responsibility to contact your Billers directly if you do not receive your statements or do not receive your statements on time.

          2.5.10.8.1. Information Provided to the Biller: eBills is unable to update or change your personal information, such as, but not limited to, name, address, phone numbers, and e-mail addresses, with the Biller. Any changes will need to be made by contacting the Biller directly. Additionally, it is your responsibility to maintain all Usernames and Passwords for all Biller sites. You also agree not to use someone else's information to gain unauthorized access to another person's bill. We may, at the request of the Biller, provide to the Biller your e-mail address, service address, or other data specifically requested by the Biller at the time of activating the eBill for that Biller.

          2.5.10.8.2. Activation: Upon activation of eBills, we may notify the Biller of your request to receive electronic billing information. The time for the presentment of your first eBill may vary from Biller to Biller and may take up to sixty (60) days. Additionally, your ability to receive a paper copy of your statement(s) in addition to your eBill is at the sole discretion of the Biller. While your eBill feature is being activated and afterward, it is your sole responsibility to keep your accounts current. Each eBill Biller reserves the right to accept or deny your request to receive eBills.

          2.5.10.8.3. Authorization to Obtain Bill Data: Your activation of eBills for a Biller shall be deemed by us to be your authorization for us to obtain bill data from the Biller on your behalf. For some Billers, you will be asked to provide us with your Username and Password for that Biller. By providing us with such information, you authorize us to use the information to obtain your bill data.

          2.5.10.8.4. Notification: We will use our best efforts to present all of eBills promptly. In addition to notification within Online Banking, we may send an unencrypted e-mail notification regarding the availability of the bill to the e-mail address listed for your account. It is your sole responsibility to ensure that we have a current and accurate e-mail address for you. You may opt out of these e-mail notifications by contacting EverBank Customer Care. Regardless of whether you receive any notification, it is your responsibility to periodically sign on to the Online Banking Service and check for the delivery of new eBills. The time for notification may vary from Biller to Biller. You have the sole responsibility for ensuring timely payment of all bills.

          2.5.10.8.5. Cancellation of eBill Notification: The Biller reserves the right to cancel the presentment of electronic bills at any time. You may cancel electronic bill presentment at any time. The timeframe for cancellation of your electronic bill presentment may vary from Biller to Biller. It may take up to sixty (60) days, depending on the billing cycle of each Biller. We will notify your Biller(s) as to the change in status of your account and it is your sole responsibility to make arrangements for an alternative form of bill delivery. We are not responsible for presenting any eBills that are already in process at the time of cancellation.

          2.5.10.8.6. Non-Delivery of eBill(s): You agree to hold us harmless should the Biller fail to deliver your statement(s) timely. You have the sole responsibility for ensuring timely payment of all bills. Copies of previously delivered bills must be requested from the Biller directly.

          2.5.10.8.7. Accuracy and Dispute of eBill: We are not responsible for the accuracy of your electronic eBill(s). We are responsible only for presenting the information we receive from the Biller. Any discrepancies or disputes regarding the accuracy of your eBill summary or detail must be addressed with the Biller directly.

          2.5.10.8.8. Your Obligations to Billers: This Online Banking Service Agreement does not alter your liability or obligations that currently exist between you and your Billers.

      • 2.6. PROVIDING SECURITY AND PROTECTING YOU FROM FRAUD
        • 2.6.1. CONTACT INFORMATION
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          If, at any time, you wish to contact EverBank, or you are uncomfortable with using the Internet to obtain information about EverBank or to access your accounts, please feel free to call our Customer Care Center. In addition, if you wish to discuss any privacy issue or report anything that you consider unusual or inappropriate, please refer to the "Privacy Issues Contact Information" at the end of this section.

          2.6.2. WEB SAFETY GUARANTEE
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          EverBank offers a Web Safety Guarantee that covers 100% of any losses due to highly unlikely break-ins, or funds that are misplaced, lost, or taken out of your account without your authorization. Losses covered under the Web Safety Guarantee include the following:

          1. an error made by an EverBank employee resulting in an unauthorized or erroneous transaction that results in lost or misplaced funds;
          2. a computer crime that the EverBank security system fails to prevent;
          3. a missed or misdirected payment that is the fault of EverBank.

          2.6.3. 128-BIT ENCRYPTION
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          EverBank uses highly sophisticated 128-bit encryption—the highest level of security allowed by U.S. law—to scramble the data and create a "secure tunnel" between your computer and EverBank. The possibility of someone hacking into your secure session, retrieving and unencrypting the data then using it to withdraw funds from your account is extraordinarily unlikely. Even if a cyber-outlaw were able to intercept the information you send, it would be received as gibberish.

          2.6.4. SECURE INFORMATION
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          EverBank highly recommends that you always ensure that your computer has the latest operating system and Internet Explorer patches installed, which can easily be downloaded from http://windowsupdate.microsoft.com. The following security guidelines should be kept in mind whenever you are asked for account information:

          1. EverBank will never send you an e-mail asking for your passwords, deposit account numbers, credit card numbers, or other sensitive information;
          2. if we request information from you, we'll always direct you back to an EverBank site using links. These are for your convenience—you can also reach our website using your bookmarks or any of our published URLs;
          3. if you're required to enter personal information to perform a transaction, it's always done on a site secured with SSL technology—you can tell because, depending on the browser you are using, there will either be a padlock or key icon at the bottom of your screen. Most important, if you click on the padlock, a security certificate will pop up. In it, there is a section that says "Issued to:" If it is really an EverBank site, then the URL will end in "EverBank.com." When logging in to our Online Banking site, the URL on the certificate will read "https://cibng.ibanking-services.com." If you see anything else, do not enter any information and contact us immediately;
          4. before submitting financial information through a website, look for the "lock" or "key" icon on the browser's status bar. It signals that your information is secure during transmission. Standard e-mail systems should not be used for e-mailing personal and financial information;
          5. review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances;
          6. report suspicious activity regarding any of your personal accounts or personal information to the FTC. Send the actual spam to uce@ftc.gov. If you believe you've been scammed, file your complaint at www.ftc.gov, and then visit the FTC's Identity Theft Website (www.ftc.gov/idtheft) to learn how to minimize your risk of damage from identity theft.

          2.6.5. USE OF SECURITY CODE
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          The EverBank Security Code is an additional layer of protection. Unlike a password, which provides access to account information, a Security Code verifies your identity. Each account holder, including joint-account holders, should have his or her own Security Code. This code is chosen by the individual and should be identifiable only to the individual. You may be asked for your Security Code when you make inquiries or changes to your account by e-mail, fax, phone, or through the Online Banking Service. We have no obligation to honor requests or orders accompanied by a Security Code, but we may honor such requests or orders in our sole discretion. If we do honor requests or orders accompanied by your Security Code, you authorize us, at any time, to charge you for all checks, drafts, or other orders or transfer or debit requests for the payment of money that are drawn on us. You give us this authority regardless of by whom or by what means the Security Code may have been affixed to or used with the request or order, so long as it matches the Security Code filed with us and contains the required number of signatures for this purpose. You must notify us at once if you suspect that your Security Code is being or has been misused. If a Security Code is on file, we have no obligation to require its use at any time or for any specific purpose.

          2.6.6. ATM USER PRECAUTIONS
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          As with all financial transactions, please exercise discretion when using an ATM. For your own safety, be careful. The following suggestions may be helpful:

          1. prepare all of your transactions at home (e.g., filling out a deposit slip) to minimize your time at the ATM;
          2. mark each transaction in your account record, but not while at the ATM. Always save your ATM receipts. Don't leave them at the ATM because they may contain important account information;
          3. compare your records with the account statements you receive.
          4. don't lend your Visa Check Card to anyone;
          5. remember: do not leave your card at the ATM;
          6. protect the secrecy of your PIN. Protect your Visa Check Card as though it were cash. Don't tell anyone your PIN. Do not give anyone information regarding your Visa Check Card or PIN over the telephone. Do not write your PIN where it can be discovered. For example, do not keep a note of your PIN in your wallet or purse;
          7. prevent others from seeing you enter your PIN by using your body to shield their view;
          8. if you lose your Visa Check Card or if it is stolen, promptly notify us. Consult the other disclosures you have received about electronic fund transfers for additional information about what to do if your card is lost or stolen.
          9. when you make a transaction, be aware of your surroundings. Look out for suspicious activity near the ATM, particularly if it is after sunset. At night, be sure that the facility (including the parking area and walkways) is well lit. Consider having someone accompany you when you use the facility, especially after sunset. Do not accept assistance from anyone you don't know when using an ATM;
          10. if you notice anything suspicious, or if any problem arises after you have begun an ATM transaction, you may want to cancel the transaction, pocket your card, and leave. Consider using another ATM or coming back later;
          11. do not display your cash. Pocket it as soon as the ATM transaction has been completed and count the cash later when you are in the safety of your own car, home, or other secure area;
          12. at a drive-up facility, make sure all car doors are locked and all the windows are up. Keep the engine running and remain alert to your surroundings. We want the ATM to be safe and convenient for you. Therefore, please tell us if you are aware of any problems with a facility. Please report any suspicious activity or crime to both the operator of the facility and the local law enforcement officials immediately.

          2.6.7. CHILDREN
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          We do not seek to obtain information from children and minors. Most state and federal regulations do not allow minors to directly open accounts or transact business without the consent of a parent or guardian. In the event any minor is detected to have given information to us, we will follow these guidelines. We will not:

          1. seek to collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will be used only to respond directly to the child's request and will not be used for other purposes without prior parental consent;
          2. seek to collect personally identifiable offline contact information without prior parental consent;
          3. distribute to third parties any personally identifiable information without prior parental consent;
          4. give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent;
          5. entice by the prospect of a special game, prize, or other activity, to divulge more information than is needed to participate in the activity.

          2.6.8. SECURITY
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          We restrict access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards, to guard your non-public personal information. See the "Privacy Statement" section of this Booklet for more information about our information collection, sharing and protection practices.

          2.6.9. E-MAIL
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          We encourage you to utilize products that encrypt or secure your internet-based communitcations, including e-mail communications. When communicating with us, you should understand that messages transmitted across the Internet could potentially be intercepted and viewed by malicious parties. We recommend that you consider all unencrypted e-mail insecure and not appropriate for the communication of account numbers or other sensitive financial information. Our Online Banking Service features secure e-mail and is the recommended method for any communications with us. To the extent that you communicate with us via unencrypted e-mail, please be aware that we may respond in the same manner. Also, please note that we may send unencrypted e-mail to you regarding your account, including without limitation confirmations regarding a transaction you have initiated or pre-authorized for your account. If you do not wish to receive these e-mails, please contact EverBank Customer Care.

    • 3.0. BANKING DEPOSIT ACCOUNT TERMS
      • 3.1. SPECIFIC TERMS FOR PERSONAL DEPOSIT ACCOUNTS (TRUTH-IN-SAVINGS)
        • This "Specific Terms" portion of the Account Agreement contains information about EverBank Personal Deposit Accounts.

          A. IMPORTANT TERMS FOR EVERBANK PERSONAL DEPOSIT ACCOUNTS



          CHECKING ACCOUNTS:


          3.1.1. FREENET® CHECKING ACCOUNT
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          3.1.1.1. Interest Rate Information: This is a tiered, variable rate account. Your interest rate, annual percentage yield (APY), and tiers may change. Please refer to the rate sheet you will receive in your welcome package, which is incorporated herein by reference, for the rates, APYs, and tiers applicable to your account at the time it was opened. For current interest rates, APYs, and tiers visit the "EverBank Rates" section of our website or you may call our Customer Care Center (contact information is listed at the end of this Personal Terms and Disclosures Booklet). The average daily balance on your account will determine the interest rate tier for your account, and this interest rate will apply to the entire balance in your account. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels, which offer a variation of service level include, but are not limited to, Internet Banking, EverBank Financial Centers, and Investment Professional Relationship accounts.

          3.1.1.2. Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your FreeNet Checking account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          3.1.1.3. Determination of Rate: In our sole discretion, we may change the interest rate or tiers on your account.

          3.1.1.4. Frequency of Rate Changes: We may change the interest rate or tiers on your account at any time, without notice.

          3.1.1.5. Limitations on Rate Changes: There are no maximum or minimum interest rate limits for this account.

          3.1.1.6. Compounding and Crediting Frequency: Interest will be compounded daily and will be credited to your account monthly. Interest will accrue on the average daily collected balance. Interest will begin to accrue on non-cash items (for example, checks) no later than the Business Day we receive credit for the items deposited. We rely on the Federal Reserve Bank's availability schedules to determine when credit for non-cash items has been received by us. If you submit a request to close your account before interest is credited, you will receive interest that has accrued through the last full day before the date of the final withdrawal. If you do not submit a request to close your account and then close your account by reducing your balance to zero before interest is credited, you will not receive the accrued interest.

          3.1.1.7. Minimum Balance Requirements: Please refer to the "Account Fee Schedule" for account opening minimums.

          3.1.1.8. Balance Computation Method: The average daily balance method is used to calculate the interest on your account. Interest is calculated for each day by multiplying the collected balance in the account that day times the daily periodic rate based on the interest rate in effect at that time.

          3.1.1.9. Transaction Limitations: As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          3.1.1.10. Fees: Please refer to the "Account Fee Schedule."

          3.1.1.11. Statements: Statements will be available to you monthly.

          3.1.1.12. Yield Pledge: We pledge to keep the annual percentage yield (APY) on your FreeNet Checking Account in the top 5% of competitive accounts as tracked in the BankRate.com National IndexTM of leading banks and thrifts.

          3.1.2. BASIC CHECKING ACCOUNT
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          (Available through an EverBank Financial Center.)

          3.1.2.1. Interest Rate Information: The Basic Checking Account does not earn interest.

          3.1.2.2. Minimum Balance Requirements: Minimum balances are required for this account, and will be calculated based on the average daily balance. The average daily balance is calculated by adding the principal in the account for each day of the month, and dividing that figure by the number of days in the month. Please refer to the "Account Fee Schedule" for minimum requirements specific to your account and fees that may be associated with failing to maintain the required minimum balance.

          3.1.2.3. Transaction Limitations: As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          3.1.2.4. Fees: Please refer to the "Account Fee Schedule."

          3.1.2.5. Statements: Statements will be available to you monthly.

          MONEY MARKET ACCOUNT


          3.1.3. YIELD PLEDGE MONEY MARKET AND YIELD PLEDGE MONEY MARKET IRAS
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          3.1.3.1. Interest Rate Information: This is a variable rate account. Your interest rate and annual percentage yield (APY) may change. Please refer to the rate sheet you received in your welcome package, which is incorporated herein by reference, for the rate and APY applicable to your account at the time it was opened. For current interest rates and APYs visit the "EverBank Rates" section of our website or you may call our Customer Care Center (contact information is listed at the end of this Personal Terms and Disclosures Booklet). The average daily balance on your account will determine the interest rate tier for your account, and this interest rate will apply to the entire balance in your account. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Internet Banking, EverBank Financial Centers, and Investment Professional relationship accounts.

          3.1.3.2. Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your Yield Pledge Money Market account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          3.1.3.3. Determination of Rate: In our sole discretion, we may change the interest rate on your account.

          3.1.3.4. Frequency of Rate Changes: We may change the interest rate on your account at any time, without notice.

          3.1.3.5. Limitations on Rate Changes: There are no maximum or minimum interest rate limits for this account.

          3.1.3.6. Compounding and Crediting Frequency: Interest will be compounded daily and will be credited to your account monthly. Interest will accrue on daily collected balance. Interest will begin to accrue on non-cash items (for example, checks) no later than the business day we receive credit for the items deposited. We rely on the Federal Reserve Bank's availability schedules to determine when credit for non-cash items has been received by us. If you submit a request to close your account before interest is credited, you will receive interest that has accrued through the last full day before the date of the final withdrawal. If you do not submit a request to close your account and then close your account by reducing your balance to zero before interest is credited, you will not receive the accrued interest.

          3.1.3.7. Minimum Balance Requirements: Minimum balances are required for this account, and will be calculated based on the average daily balance. The average daily balance is calculated by adding the principal in the account for each day of the month, and dividing that figure by the number of days in the month. Please refer to the "Account Fee Schedule" for minimum requirements specific to your account and fees that may be associated with failing to maintain the required minimum balance.

          3.1.3.8. Balance Computation Method: The daily balance method is used to calculate the interest on your account. Interest is calculated for each day by multiplying the collected balance in the account that day times the daily periodic rate based on the interest rate in effect at that time.

          3.1.3.9. Transaction Limitations: Per federal regulation, you are limited to six transfers or withdrawals per month. If the transfer or withdrawal is initiated in person, by mail or at an ATM, then there is no limit on the number of payments that may be directly to you, directly to us for amounts you owe us, or transfers to other accounts you have with us. Withdrawals by phone are also unlimited if you are requesting that a check be mailed to you. If you exceed these restrictions, you may incur service charges (refer to the "Account Fee Schedule"), and federal law requires us to close or convert your account to a checking account for repeated violations. As authorized by federal law, we reserve the right to require at any time not less than seven days' notice in writing before each withdrawal from this account.

          3.1.3.10. Fees: Please refer to the "Account Fee Schedule."

          3.1.3.11. Statements: Statements will be available to you not less than quarterly.

          3.1.3.12. Yield Pledge Money Market IRA: Individual Retirement Accounts (IRAs) are subject to limitations and/ or penalties imposed by the Internal Revenue Service (IRS). Please see your IRA agreement or your tax advisor for additional information.

          3.1.3.13. Yield Pledge: We pledge to keep the annual percentage yield (APY) on your Yield Pledge Money Market Account in the top 5% of competitive accounts as tracked in the BankRate.com National IndexTM of leading banks and thrifts.

          CERTIFICATE OF DEPOSIT ACCOUNTS


          3.1.4. CDARS CERTIFICATE OF DEPOSIT (CD) ACCOUNT
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          3.1.4.1. Holding Account: All accounts are subject to approval based in part on your chosen CD term and our Certificate of Deposit Account Registry Service (CDARS) participation limits. Accounts are not funded and opened ("Placed") immediately. Until your account is Placed, your opening deposit will be placed into a designated Yield Pledge Money Market account opened in your name. See the "Yield Pledge Money Market" section above for information on the terms and conditions for this holding account. The Yield Pledge Money Market account will close after your CDARS CD Account is Placed.

          3.1.4.2. Funding Deadlines: In order for your CDARS account to be Placed, funds must be received by the deadlines set forth on our website.

          3.1.4.3. Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your CDARS CD account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          3.1.4.4. FDIC Insurance: Deposits above single institution FDIC insurance limits will not benefit from higher insurance protection until the CDARS CD account is Placed.

          3.1.4.5. Interest Rate Information: The interest rate and annual percentage yield (APY) for this CD is fixed and will be paid from the date of the deposit until the maturity date of the CD. Please refer to the rate sheet you received in your welcome package, which is incorporated herein by reference, for the rate and APY applicable to your account. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Online Banking, EverBank Financial Centers, and Investment Professional relationship accounts.

          3.1.4.6. Compounding and Crediting Frequency: Interest will be compounded daily and will be credited to your account with the frequency set forth in your separate Notice of New Account provided to you at the time you opened your CDARS CD which is incorporated herein by reference. Interest will be compounded from the date of deposit to the last full day before the date of withdrawal, using the average daily balance method. Interest begins to accrue for noncash deposits (for example, checks) as well as for cash deposits on the day the account is Placed. You may elect to have your interest credited to your CD balance, or credited to your EverBank checking account or money market account. Only interest credited to your CD account will be compounded.

          3.1.4.7. Minimum Balance Requirements: Please refer to the "Account Fee Schedule" for account opening minimum deposits.

          3.1.4.8. Balance Computation Method: The average daily balance method is used to calculate the interest on your account. Interest is calculated for each day by multiplying the balance of the principal in the account that day times the daily periodic rate based on the interest rate in effect at that time.

          3.1.4.9. Early Withdrawal Penalties: This product is intended to be held to maturity. In the event of early withdrawal, significant penalties may apply and may vary based on the CD term. Penalties are imposed against interest that would have been earned on the principal balance of the account if funds had not been withdrawn prior to the maturity date as follows:

          13-week CD 90 days of simple interest
          26-week CD 90 days of simple interest
          52-week CD 180 days of simple interest
          2-year CD 360 days of simple interest
          3-year CD 540 days of simple interest
          5-year CD 900 days of simple interest

          3.1.4.10. Withdrawal of Interest Prior to Maturity: Interest earned and credited to the CDARS CD Account may be withdrawn; however, in order to earn the APY, interest must remain in the account until the stated maturity date. The disclosed APY assumes that interest will remain on deposit until maturity. An early withdrawal will reduce earnings.

          3.1.4.11. Renewal Policies: This CD product does not automatically renew. Maturity instructions are required for all maturing CDs.

          3.4.12. Transaction Limitations: You may not make any deposits into your account before maturity of the certificate. As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          3.1.4.13. Fees: Please refer to the "Account Fee Schedule."

          3.1.4.14. Statements: At the time your CD is opened, you will receive a confirmation of CD(s) purchased, incorporated herein by reference, which sets forth your maturity date and other important terms. Mailed statements are not provided for the CDARS CD Account. You will receive a Maturity Notice prior to the expiration of the CD term.

          3.1.4.15. Relationship with CDARS: CDARS CD accounts are offered in conjunction with the Certificates of Deposit Account Registry Service (CDARS) and allow FDIC insurance on certificates of deposit in excess of single institution limits. Subject to availability based on CD term and participation limits. Placement is based on date and time of application approval and funding. Deposits above single institution FDIC insurance limits will not benefit from higher insurance protection until the CDARS account is Placed. Accounts are Placed each week on Thursday or the next business day thereafter. Early withdrawal penalties apply. A minimum deposit of $10,000 is required to open the account. CDARS and Certificate of Deposit Account Registry Service are registered service marks of Promontory Interfinancial Network, LLC.

          3.1.5. YIELD PLEDGE CERTIFICATE OF DEPOSIT (CD) ACCOUNT AND YIELD PLEDGE IRA CDS
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          3.1.5.1. Interest Rate Information: The interest rate and annual percentage yield (APY) for this CD is fixed and will be paid from the date of the deposit until the maturity date of the CD. Please refer to the rate sheet you received in your welcome package, which is incorporated herein by reference, for the rate and APY applicable to your account. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Internet Banking, EverBank Financial Centers, and Investment Professional relationship accounts.

          3.1.5.2. Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your Yield Pledge CD account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          3.1.5.3. Compounding and Crediting Frequency: Interest will be compounded daily and will be credited to your account monthly. Interest will compound from the date of deposit to the last full day before the date of withdrawal, using the average daily balance method. Interest accrues for non-cash deposits (for example, checks) as well as for cash deposits as of the first business day of the deposit. You may elect to have your interest credited to your CD balance, or credited to your EverBank checking or money market account (not applicable for an IRA). Only interest credited to your CD will be compounded.

          3.1.5.4. Minimum Balance Requirements: Please refer to the "Account Fee Schedule" for account opening minimum deposits.

          3.1.5.5. Balance Computation Method: The average daily balance method is used to calculate the interest on your account. Interest is calculated for each day by multiplying the balance of the principal in the account that day times the daily periodic rate based on the interest rate in effect at that time.

          3.1.5.6. Early Withdrawal Penalties: We will impose an early withdrawal penalty on withdrawals made before the maturity date of the CD. This penalty will be equal to one-fourth of the total interest that would have been earned on the principal balance of the account if funds had not been withdrawn prior to the maturity date. Early withdrawal penalties may be waived, at our discretion, in the event of death or legal incompetence of any of the account holders, as shown on our records.

          3.1.5.7. Withdrawal of Interest Prior to Maturity: Interest earned and credited to the Yield Pledge CD Account may be withdrawn; however, in order to earn the APY, interest must remain in the account until the stated maturity date. The disclosed APY assumes that interest will remain on deposit until maturity. An early withdrawal will reduce earnings.

          3.1.5.8. Renewal Policies: Your account will automatically renew at maturity for an additional term equal to the original term, with unlimited renewals. You will have a grace period of 10 calendar days from the maturity date to withdraw the funds in the account without being charged an early withdrawal penalty. The interest rate and APY for any renewal term will be the rate we are offering at the time of renewal for a new CD of the same length of term.

          3.1.5.9. Transaction Limitations: You may not make any deposits into your account before maturity of the certificate. As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          3.1.5.10. Fees: Please refer to the "Account Fee Schedule."

          3.1.5.11. Statements: At the time your CD is opened, you will receive a welcome package which includes confirmation of CD(s) purchased, incorporated herein by reference, which sets forth your maturity date and other important terms. Statements for the Yield Pledge CD Account are available on combined statements when you have a checking account. Otherwise, you will receive a Maturity Notice prior to the expiration of the CD Term.

          3.1.5.12. Yield Pledge IRA CD Provisions: For IRA account holders over the age of 591/2, interest distributions are penalty free. All other distributions, regardless of the age of the account holder, are subject to the Yield Pledge CD early withdrawal penalty policy described above. IRAs are subject to limitations and/or penalties imposed by the IRS. Please see your IRA agreement or your tax advisor for additional information.

          3.1.5.13. Yield Pledge: We pledge to keep the annual percentage yield (APY) on your Yield Pledge Certificate of Deposit Account in the top 5% of competitive accounts as tracked in the BankRate.com National IndexTM of leading banks and thrifts. This pledge applies at the time of your deposit into an EverBank Yield Pledge Certificate of Deposit.

      • 3.2. OVERDRAFT PROTECTION AGREEMENT
        • This Overdraft Protection Agreement ("Overdraft Agreement") governs the use of your Money Market Overdraft Protection service or your overdraft protection credit line (your "Overdraft Line of Credit"). An Overdraft Line of Credit is available only to customers who apply for and who are granted the Overdraft Line of Credit. Please read this Overdraft Agreement carefully and keep a copy for your records.

          3.2.1. MONEY MARKET OVERDRAFT PROTECTION
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          You may use your EverBank money market account to fund overdrafts on your checking account. To use your money market account for overdraft protection, you must request this feature. If you elect to use your money market account as overdraft protection for your checking account, we will advance funds from your money market account to your checking account when any debit on your checking account is presented for payment in an amount in excess of the available funds in your checking account to pay the debit ("Overdraft Amount"). Transfers from your money market account will be made in the exact amount necessary to cover the Overdraft Amount provided. However, we are not obligated to transfer such funds, and we may dishonor the debit, if such transfer would cause you to overdraw your money market account. In addition, each transfer of an Overdraft Amount will be considered a transaction subject to the transaction limitations on your money market account and you may incur fees and other penalties for exceeding the allowable transactions on your money market account. See the "Specific Terms" section related to your account.

          Please note: There is a fee associated for each time overdraft protection from your money market account is invoked. See the "Account Fee Schedule" for the fees.

          3.2.2. OVERDRAFT PROTECTION
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          This Overdraft Agreement supplements and is a part of your Account Agreement. If a discrepancy or inconsistency is determined to exist between the terms and conditions and other provisions of this Overdraft Agreement and your Account Agreement, then this Overdraft Agreement shall control, but only to the extent necessary to address the discrepancy or inconsistency. This Overdraft Line of Credit is also known as PrivateLine Overdraft Protection, Private Reserve Account, and PRA.

          3.2.2.1. Agreement to Terms: By applying for the Overdraft Line of Credit, or by using or consenting to the use of this Overdraft Line of Credit, you agree to the terms and conditions in this Overdraft Agreement and that this Overdraft Agreement will govern the Overdraft Line of Credit and all credit extended under this Overdraft Agreement. You understand that the use of this Overdraft Line of Credit will constitute your acceptance of, and will be subject to, this Overdraft Agreement. You agree to be responsible for all charges incurred according to this Overdraft Agreement.

          3.2.2.2. Business Days: For the purposes of this Overdraft Agreement, every day is a Business Day ("Business Day") except Saturdays, Sundays, and federal holidays.

          3.2.2.3. Checking Account: This Overdraft Line of Credit is available only to persons who open and maintain a personal checking account with us. If you or we close your checking account, we will automatically terminate your Overdraft Line of Credit as described below in the "Term and Cancellation" section.

          3.2.2.4. Credit Advances: Provided that you are not in default and your right to loans under this Overdraft Agreement has not been suspended, terminated, or canceled, we will make loans ("Advances") to you by automatically transferring funds to your checking account in the following circumstances, each of which will constitute a request for an Advance, if, in each instance, the transfer or withdrawal results in a negative balance in your checking account or is made at a time when your checking account already has a negative balance; if you (a) write a check on your checking account or otherwise transfer or withdraw funds from your checking account, (b) use a Visa Check Card to make a withdrawal from your checking account at an ATM, or (c) use a Visa Check Card to purchase goods or services using your checking account. In addition, fees and charges imposed on your checking account will be charged to your Overdraft Line of Credit as an Advance if those charges are incurred when you have a negative balance on your checking account or if the charge would cause you to exceed the balance of your checking account. All such Advances will constitute a loan to you and will be subject to finance charges and to this Overdraft Agreement. All Advances will be made in an amount equal to the amount by which the transfer or withdrawal from, or other debit to, your checking account exceeds the balance in the checking account or, if the checking account has a negative balance at the time of the transfer or withdrawal or other debit, in an amount equal to the transfer or withdrawal or debit, subject in all cases to your Credit Limit as provided below.

          We are not obligated to honor any attempted usage of your Overdraft Line of Credit if: (a) your Credit Limit has been exceeded or would be exceeded by the transaction; (b) you have failed to pay amounts owed to us when due or have otherwise failed to comply with this Overdraft Agreement; (c) you have closed your checking account; or (d) your rights under this Overdraft Agreement have been otherwise suspended, revoked, or terminated.

          If we receive conflicting demands or instructions from any of you, we may, in our sole discretion but are not obligated to, refuse to make any Advance that has not been requested by all of you together. In no event will we be liable for the delay or refusal to follow instructions that occur because of an actual or apparent conflict. You agree to indemnify and hold us harmless for any claim or loss relating to honoring or refusing to honor any instructions or demands that we believe may be conflicting. Our liability, if any, for wrongful dishonor of a request for an Advance is limited to your actual damages, and in no event will such liability exceed the amount of the requested Advance.

          3.2.2.5. Credit Limit: We will determine a maximum credit limit ("Credit Limit") for your Overdraft Line of Credit when we open your Overdraft Line of Credit, and we may increase or decrease your Credit Limit at any time, in our sole discretion. You may borrow against the Credit Limit, repay any portion of the amount borrowed, and re-borrow up to the amount of the Credit Limit. However, your total Advances outstanding at any one time may not exceed your Credit Limit, and you agree not to attempt, request, or obtain an Advance that would make your Overdraft Line of Credit balance exceed your Credit Limit. We have no obligation to make Advances to you in amounts in excess of your Credit Limit; we may reject and return any item constituting a request for an Advance if allowing the Advance would cause you to exceed your Credit Limit, or if you already have outstanding charges in excess of your Credit Limit. However, we may make an Advance in our discretion, even though the Advance would cause you to exceed your Credit Limit, or you already have a balance on your Overdraft Line of Credit in excess of your Credit Limit. If we do decide to allow an Advance in such cases, we will have no obligation to do so in the future. You agree that you will repay the amount in excess of your Credit Limit immediately, even if we have not yet billed you for such amount. We will tell you your initial Credit Limit when we open your Overdraft Line of Credit, and we will notify you of any change to your Credit Limit by a remark on your billing statement or other written notice that we send you.

          3.2.2.6. Promise to Pay: You promise to pay to us, or our order, without defense or setoff, the total of all Advances made under this Overdraft Agreement, plus all Finance Charges assessed on your Overdraft Line of Credit and any other charges and fees that you may owe us under the terms of this Overdraft Agreement (including collection costs or other amounts). If there is more than one of you, each is jointly and severally liable to this Overdraft Agreement. This means that we can require any one of you to pay all amounts due under this Overdraft Agreement without first asking the other person(s) to pay, including Advances made to any of you, even if in excess of the authorized Credit Limit. In addition, each of you is responsible for repayments of any Advances and charges incurred by persons authorized by any of you to use your checking account, whether or not such persons have signed the application for the Overdraft Line of Credit. We may release any of you from responsibility under this Overdraft Agreement, without the consent of any of the others of you, and the others will remain fully responsible under this Overdraft Agreement.

          3.2.2.7. Adjustments: We may make adjustments to your Overdraft Line of Credit from time to time that reflect corrections to your balance; for example, if Advances or Credits are posted in the wrong amount, to the wrong account, or if posting is delayed or an item is returned unpaid.

          3.2.2.8. Late Charges: If you do not pay the required minimum payment within 10 days after the due date, either by sending a payment to us or by an automatic transfer from your checking account, we will charge your Overdraft Line of Credit a late-payment fee. Please refer to the "Account Fee Schedule" for the fee.

          3.2.2.9. Billing Statements: We will send or provide to you a billing statement for each monthly billing cycle in which your Overdraft Line of Credit has a debit or credit balance of more than $1 on the final day of the billing cycle or if we imposed a finance charge during the billing cycle. This statement will show, among other things, all new transactions since the prior billing statement, the billing statement closing date, the total amount you owe us as of the billing statement closing date (labeled "New Balance"), the finance charges and annual percentage rate for the billing period covered by the billing statement, payments and credits made to the Overdraft Line of Credit during the billing cycle, the payment due, and the payment due date. The billing statement may not be on a calendar-month basis. We reserve the right to change the billing statement closing date.

          3.2.2.10. Payments: Payments are due monthly on a date that we select, which may be changed by us from time to time. Your minimum monthly payment ("Minimum Payment Due") will be equal to the sum of (a) your New Balance, plus (b) any amount past due on your Overdraft Line of Credit and any amount over your Credit Limit at the billing cycle closing date. You may pay more than the Minimum Payment Due without penalty at any time. Payments in excess of your Minimum Payment Due will not relieve you of your obligation to pay the Minimum Payment Due in any later month. All payments must be made in good funds by check, money order, wire transfer, or automatic transfer from an account offering such service, in U.S. dollars. If payments are made by mail, postage must be prepaid to the address appearing on your billing statement for receipt of payments.

          3.2.2.11. Automatic Transfers from Checking Account: All credits to your checking account will automatically repay any outstanding balances including any payments due, once the funds are available. This will automatically decrease the balance amount owed. However, if you do not have sufficient funds in your checking account on any day of the billing cycle following the billing cycle for which payment is due, we will add the amount of the unpaid Minimum Payment Due to the Minimum Payment Due for the next billing cycle as an amount past due.

          3.2.2.12. Application of Payments: Each payment made by you to your Overdraft Line of Credit will be applied first to Finance Charges, fees, and then to Advances.

          3.2.2.13. How We Determine Your Balance: The total outstanding balance (the amount you owe us) appears as the "New Balance" on the billing statement. To determine the New Balance, we begin with the outstanding balance on your Overdraft Line of Credit at the beginning of each billing cycle, called the "Previous Balance" on your billing statement. We add in any Advances and other charges posted to your Overdraft Line of Credit since the end of the previous billing cycle and subtract any payments and credits we received. We then add the appropriate Finance Charges and fees, and make other applicable adjustments.

          3.2.2.14. Finance Charges: No Grace Period: You will pay a Finance Charge on each Advance from the date it is posted to your Overdraft Line of Credit until it is paid in full; there is no period within which you may repay Advances to avoid a Finance Charge. Finance Charges accumulate each day until the exact current payoff amount is received and posted to your Overdraft Line of Credit. The exact current payoff as of any day is the aggregate of all unpaid Advances, plus all accrued and unpaid Finance Charges, plus other amounts due hereunder, if any.

          3.2.2.15. Calculation of Finance Charges: Average Daily Balance Method (including new transactions): We calculate the Finance Charge on your Overdraft Line of Credit by applying a Daily Periodic Rate, multiplied by the number of days in the billing cycle, to the "Average Daily Balance" of your Overdraft Line of Credit (including current transactions). To get the "Average Daily Balance," we take the beginning balance of your Overdraft Line of Credit each day, add any new Advances or other charges posted to your Overdraft Line of Credit on that day, and subtract any payments or credits and unpaid Finance Charges. This gives us the Daily Balance. We then add up the Daily Balances for the billing cycle and divide the total by the number of days in the billing cycle. This gives us the "Average Daily Balance" for your Overdraft Line of Credit.

          The Daily Periodic Rate used to calculate the Finance Charge is a variable rate that may change monthly. The Daily Periodic Rate will be 1/365th (1/366th in a leap year) of the sum of an "Index" plus a Margin. The Index will be the prime rate as published in the "Money Rates" section of The Wall Street Journal on the 15th day (or preceding Business Day, if the 15th is not a Business Day) of the prior month in which the billing cycle begins. For the current Margin visit the "EverBank Rates" section of our website or you may contact our Customer Care Center (contact information is listed at the end of this Personal Terms and Disclosures Booklet). The current Index, and the current Daily Periodic Rate and corresponding Annual Percentage Rate are disclosed on the Current Rates sheet and on each billing statement we will send you.

          If a law, which applies to this Overdraft Agreement and which sets maximum interest rates, is finally interpreted by a court having jurisdiction so that the interest or other charges collected or to be collected in connection with this Overdraft Agreement exceed the permitted limit, then: (a) the interest and/or other charges payable hereunder will be reduced by the amount necessary to reduce them to the permitted limit, and (b) any sums already collected that exceed the permitted limit will be refunded to you. We may choose to make this refund by reducing the principal you owe under this Overdraft Agreement or by making a direct payment to you.

          3.2.2.16. Default: You will be in "Default" if you (a) fail to make any payment on your Overdraft Line of Credit when due; (b) exceed your Credit Limit; (c) fail to provide complete and accurate financial information in your Overdraft Line of Credit application or upon our request at a later time; (d) become subject to bankruptcy or insolvency proceedings; (e) do not comply with any of the terms of your Overdraft Line of Credit, including those terms as provided by this Overdraft Agreement and any other agreement that you enter into with us in connection with your Overdraft Line of Credit; or (f) we reasonably feel insecure about your ability to repay your Overdraft Line of Credit balance (reasonable insecurity would include, without limitation, our determination that you are not paying your other creditors on time). If you are in default, we may, at our option, do all or any of the following: declare all amounts you owe to be immediately due and payable, terminate or suspend your Overdraft Line of Credit privileges, reduce your Credit Limit, and increase your Finance Charge and Annual Percentage Rate. In addition, if your Overdraft Line of Credit is in default, you agree to pay all court and collection costs we actually incur in the collection of amounts you owe us under this Overdraft Agreement. In the event we refer your Overdraft Line of Credit to an attorney who is not our salaried employee, you agree to pay the attorney's charges in a reasonable amount.

          3.2.2.17. Term and Cancellation: This Overdraft Agreement has no set expiration date and shall be effective until it is canceled. We may cancel your Overdraft Line of Credit or suspend your right to use or access your Overdraft Line of Credit at any time, with or without cause, by writing to you at the address shown for you in our records. In addition, if you close your Checking Account, we will terminate your Overdraft Line of Credit automatically without prior notice to you.

          You also may cancel this Overdraft Agreement at any time by notifying us at the address or phone number printed at the end of this Personal Terms and Disclosures Booklet. If this is a joint account, any of you may request that the Overdraft Line of Credit be canceled at any time by notifying us, and each of you agrees that we may honor that request without having any liability to any of you. In any case, you must pay for all credit owed to us that has been extended to you, or arising from use of your Overdraft Line of Credit prior or subsequent to cancellation.

          Your or our termination of your Overdraft Line of Credit will not affect your obligations under this Overdraft Agreement or your liability for Advances or other charges posted to your Overdraft Line of Credit prior to or after the time the Overdraft Line of Credit is terminated. Upon termination of your Overdraft Line of Credit, unless you are in default, you will be required to pay off the balance of your Overdraft Line of Credit under the minimum payment terms provided in this Overdraft Agreement, and interest will be charged on your outstanding balance under the terms provided in this Overdraft Agreement until your balance is paid in full. If you are in default, we may exercise our rights as outlined in the "Default" section of this Overdraft Agreement.

          3.2.2.18. Sending Notices: We will send all notices and statements to you at your address as it appears in our records, and you must promptly advise us of any change in your mailing address. Notwithstanding the preceding sentence, if you have requested that we provide all notices and statements to you on the Internet, you may obtain statements and any notices by accessing the website as described to you in the "Online Banking Service" section. If you have requested to receive statements and notices on the Internet, those statements and notices will be available to you on the Internet on the day on which we would have mailed the statement or notice to you if you had not requested to receive these materials on the Internet. In such case, we will not mail these materials to you unless you make a specific request. You agree that all notices and statements provided to you on the Internet as described in the "Online Banking Service" section satisfy all applicable legal requirements with respect to the timing and providing of such statements and notices.

          3.2.2.19. Financial Statements: In the event that we require updated financial information for our records, you agree to provide such financial information upon our request.

          3.2.2.20. No Waiver of Rights: We may delay or waive the enforcement of our rights under this Overdraft Agreement without losing those rights or any other rights. If we delay or waive any of our rights, we may enforce those rights at any time in the future without advance notice.

          We can accept and apply any late or partial payments, or payments marked "payment in full" or similar statement, or payments marked with a request to apply the payment in a particular manner to amounts you owe under this Overdraft Agreement, without liability on our part, and without losing any of our rights under this Overdraft Agreement, including the right to require full payment of all amounts owed under this Overdraft Agreement.

          3.2.2.21. Waiver of Presentment: You waive any legal requirements of presentment, demand, protest, notice of dishonor, or notice of protest under this Overdraft Agreement.

          3.2.2.22. Governing Law: You understand and agree that (a) this Overdraft Agreement and your Overdraft Line of Credit are governed by applicable federal laws and, to the extent not preempted by federal law, the laws of the state of Florida without regard to conflicts of law principles regarding laws of different states, and (b) your Overdraft Line of Credit was opened or will be continued after approval by us in the state of Florida. If any provision of this Overdraft Agreement is in conflict with applicable law, that provision shall be considered modified to the extent necessary to comply with such law.

          3.2.2.23. Change of Terms: We may amend the terms of this Overdraft Agreement (including, without limitation, the amount of any charges described herein) from time to time, without notification to you, unless notice is required by law. If notice is required by law, we will send to you notice at the address shown on your records. Any amendment of this Overdraft Agreement may, on or after the date on which it becomes effective as to us, apply to all of your thenoutstanding unpaid indebtedness to us on your Overdraft Line of Credit. We may also modify or terminate any feature of your Overdraft Line of Credit that is not described or referred to in this Overdraft Agreement.

          3.2.2.24. Arbitration of Disputes: Any claim, dispute, or controversy ("Claim") by either you or us against the other, or against the employees, agents, or assigns of the other, arising from or relating in any way to this "Overdraft Protection" section, including Claims regarding the applicability of this arbitration provision or the enforceability of any part of this Overdraft Agreement, shall be resolved by binding arbitration by the National Arbitration Forum (NAF) in accordance with NAF procedures in effect when the Claim is filed. For a copy of NAF's procedures, or to file a Claim, or for other information, contact NAF at any NAF office, at www.arbforum.com, or at P.O. Box 50191, Minneapolis, Minnesota 55405, telephone 800.474.2371. We will not invoke our right to arbitrate any individual Claim you choose to bring to small claims court or your state's equivalent court, if any, so long as the Claim is pending only in that court and does not exceed $5,000.

          Your Overdraft Line of Credit involves interstate commerce, and this arbitration agreement shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (the "FAA"). Any arbitration hearing at which you appear will take place in the federal judicial district in which you reside. The arbitrator shall follow applicable substantive law to the extent consistent with the FAA, shall honor applicable statutes of limitations, and shall honor claims of privilege recognized as law. If requested by any party, the arbitrator shall write an opinion containing the reasons for the award. The arbitrator's decision will be final and binding except for any appeal rights under the FAA, or if the amount in controversy exceeds $100,000. Any party may appeal the award within 30 days to a three-arbitrator panel, which shall review the award de novo. The costs of such an appeal shall be borne by the appealing party regardless of the outcome. Judgment upon any award by the arbitrator may be enforced in any court having jurisdiction.

          Nothing in this Overdraft Agreement shall be construed to prevent any party's use of (or advancement of any claims, defenses, or offsets in) bankruptcy or repossession, replevin, judicial foreclosure, or any other prejudgment or provisional remedy relating to any collateral, security, or property interests for contractual debts now or hereafter owed by either party to the other under this Overdraft Agreement.

          This arbitration provision applies to all Claims now in existence or that may arise in the future. This arbitration provision shall survive termination of your Overdraft Line of Credit as well as voluntary payment in full by you, any legal proceedings by us to collect a debt owed by you, any bankruptcy by you, and any sale by us of your Overdraft Line of Credit.

          IN THE ABSENCE OF THIS ARBITRATION PROVISION, YOU AND WE MAY OTHERWISE HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE CLAIMS THROUGH A COURT AND TO HAVE A JURY TRIAL, AND/OR TO PARTICIPATE OR BE REPRESENTED IN LITIGATION FILED IN COURT BY OTHERS. HOWEVER, EXCEPT AS OTHERWISE PROVIDED ABOVE, THIS ARBITRATION PROVISION REQUIRES THAT ALL CLAIMS BE RESOLVED THROUGH ARBITRATION. APPLICABLE ARBITRATION RULES MAY LIMIT PRE-HEARING DISCOVERY RIGHTS AND POST-HEARING APPEAL RIGHTS. NEITHER YOU NOR WE SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER ACCOUNT HOLDERS WITH RESPECT TO OTHER ACCOUNTS, OR ARBITRATE ANY CLAIMS AS REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

          3.2.2.25. Billing Rights: Liability for Unauthorized Use of Your EverBank Visa Check Card: The Billing Rights notice below relates to Advances we make to you when you overdraw your checking account by writing a check on your checking account. Please see the "Electronic Funds Transfer" section that we have provided to you for a statement of your liability resulting from (a) the unauthorized use of your EverBank Visa Check Card to withdraw funds from your checking account, or (b) the unauthorized use of your Visa Check Card. The "Electronic Funds Transfer" section also summarizes the error-resolution procedures applicable to these transactions.

          3.2.2.25. (a) Your Billing Rights: KEEP THIS NOTICE FOR FUTURE USE—This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.

          3.2.2.25. (b) Notify Us in Case of Errors or Questions About Your Billing Statement: If you think your billing statement is wrong, or if you need more information about a transaction on your billing statement, write to us, on a separate sheet of paper, as soon as possible to the address listed at the end of our Personal Terms and Disclosures Booklet. We must hear from you no later then 60 days after we sent you the first billing statement on which the error or problem appeared. You can telephone us at the number listed at the end of this Agreement, but doing so will not preserve your rights. In your letter, give us the following information:

          1. your full name and account number;
          2. the dollar amount of the suspected error; and
          3. a description of the error (and, if possible, an explanation of why it may have occurred). If you need additional information about what may be an error, describe the item.

          3.2.2.26. Your Rights and Our Responsibilities After We Receive Your Written Notice: We must acknowledge your letter within 30 days, unless we have corrected the error by then. Within 90 days, we must either correct the error or explain why we believe the billing statement was correct. After we receive your letter, we cannot try to collect any amount you question, or report you as delinquent. We can continue to bill you for the amount you question, including finance charges, and we can apply any unpaid amount against your credit limit. You do not have to pay any questioned amount while we are investigating, but you are still obligated to pay the parts of your billing statement that are not in question. If we find that we made a mistake on your billing statement, you will not have to pay any finance charges related to any questioned amount. If we did not make a mistake, you may have to pay finance charges, and you will have to make up any missed payments on the questioned amount. In either case, we will send you a statement of the amount you owe and the date that it is due. If you fail to pay the amount that we think you owe, we may report you as delinquent. However, if our explanation does not satisfy you and you write to us within 10 days telling us that you still refuse to pay, we must tell anyone we report you to that you have questions about your billing statement. We must tell you the name and address of anyone to whom we reported your Account information. We must tell anyone we report you to that the matter has been settled between us when it finally is. If we do not follow these rules, we cannot collect the first $50 of the questioned amount, even if your bill was correct.

      • 3.3. ONLINE CHECK DEPOSIT SERVICES AGREEMENT
        • This Personal Online Check Deposit Service Agreement (the "Agreement") governs the use of EverBank's Online Check Deposit Service (the "Service" or "Services") by customers having personal, non-business deposit accounts with us. By submitting an application for the Services or using the Services, you agree to the terms, conditions, and disclosures in this Agreement. This Agreement supplements and amends your Personal Terms and Conditions Agreement for your Designated Account(s) ("Account Agreement").

          For purposes of this Agreement, the words "we," "our," "us," "Bank" and other similar terms mean EverBank. "You," your," "user" and other similar terms refer to the person applying for or receiving the Service and anyone else authorized by that person to exercise control over his or her deposits through the Service. "Account" or "accounts" means your accounts at EverBank.

          3.3.1. DEFINITIONS
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          3.3.1.1. "Authentication Method" means the process of confirming the identity of a person that is attempting to access a system or of confirming the authenticity of a message by utilizing:

          1. something the user knows (e.g., password, PIN);
          2. something the user has (e.g., ATM card, smart card); or
          3. something the user is (e.g., biometric characteristic, such as a fingerprint).

          3.3.1.2. "Automated Clearing House" and "ACH" mean a facility that processes debit and credit transfers under rules established by a Federal Reserve Bank operating circular on Automated Clearing House items or under rules of an Automated Clearing House association.

          3.3.1.3. "Business Day" means every day except Saturdays, Sundays and federal holidays.

          3.3.1.4. "Check" means a draft that is payable on demand, drawn on or payable through or at an office of a U.S. Financial Institution, whether negotiable or not, and payable to you, and includes Original Checks and Substitute Checks. Such term does not include Non-cash Items or items payable in a medium other than United States currency or drawn on a foreign financial institution. The term Check includes a traveler's check drawn on or payable through or at a bank, and a money order.

          3.3.1.5. "Check Image" means an electronic image of an Original Check (including a Substitute Check) created by you in connection with the Service.

          3.3.1.6. "Copy" of an Original Check means any paper reproduction of an Original Check, including:

          1. a paper printout of an electronic image of the Original Check,
          2. a photocopy of the Original Check, or
          3. a Substitute Check.

          3.3.1.7. "Designated Account" means your account at the Bank designated by you on our Personal Online Check Deposit form into which the funds relating to your Check Images will be deposited. You may have more than one Designated Account.

          3.3.1.8. "Image Exchange Item" means a digitized image of a Check cleared and settled directly with a Payor Financial Institution without conversion to a Substitute Check.

          3.3.1.9. "Item" means a Check or Check Image.

          3.3.1.10. "Magnetic Ink Character Recognition Line" and "MICR Line" mean the numbers, which may include the Routing Number, account number, Check number, Check amount, and other information, that are printed near the bottom of a Check in magnetic ink in accordance with American National Standard Specifications for Placement and Location of MICR Printing for an Original Check and American National Standard Specifications for an Image Replacement Document for a Substitute Check (unless the Federal Reserve Board, by rule or order, determines that different standards apply).

          3.3.1.11. "Non-cash Item" means an item that would otherwise be a Check, except that:

          1. a passbook, certificate or other document is attached;
          2. it is accompanied by special instructions, such as a request for special advice of payment or dishonor;
          3. it consists of more than a single thickness of paper, except a Check that qualifies for handling by automated Check processing equipment; or
          4. it has not been pre-printed or post-encoded in magnetic ink with the Routing Number of the Payor Financial Institution.

          3.3.1.12. "Original Check" means the first paper Check issued with respect to a particular payment transaction.

          3.3.1.13. "Payor Financial Institution" means the U.S. Financial Institution ordered in a Check to make payment to the payee(s) named on the Check.

          3.3.1.14. "Qualifying Account" has the meaning given in the Requirements section of this Agreement.

          3.3.1.15. "Routing Number" means the number printed on the face of a Check in fractional form or in nine digit form; or the number in a bank's endorsement in fractional or nine digit form.

          3.3.1.16. "Scanner" has the meaning given in the Requirements section of this Agreement.

          3.3.1.17. "Substitute Check" means a paper reproduction of an Original Check that:

          1. contains an image of the front and back of the Original Check;
          2. bears a MICR line that contains all the information appearing on the MICR line of the Original Check at the time that the Original Check was issued and any additional information that was encoded on the Original Check's MICR line before an image of the Original Check was captured;
          3. conforms in paper stock, dimension, and otherwise; and (iv) is suitable for automated processing in the same manner as the Original Check.

          3.3.1.18. "Sufficient Copy" means a copy of an Original Check that accurately represents all of the information on the front and back of the original Check as of the time the original Check was truncated or is otherwise sufficient to determine whether or not a claim is valid.

          3.3.1.19. "Service" means the Online Check Deposit Service described in this Agreement.

          3.3.1.20. "U.S. Financial Institution" means:

          1. any person, located in the United States, engaged in the business of banking;
          2. a Federal Reserve Bank;
          3. a Federal Home Loan Bank; and
          4. to the extent it acts as a payor, the U.S. Treasury, the U.S. Postal Service, or a State or local government.

          All other capitalized terms used in this Agreement and not defined herein are defined in your Account Agreement.

          3.3.2. YOUR ACCOUNT AGREEMENT
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          3.3.2.1. Our and Your Rights and Obligations: Your Account Agreement contains additional terms and conditions applying to your Designated Account(s) and this Service. Those terms and conditions include, without limitation, terms relating to the presentment, collection and return of Checks and other items. Your Account Agreement also includes provisions relating to your rights and your obligations and liabilities to us, and our rights and our obligations to you. Except as expressly amended by this Agreement, all terms and conditions of your Account Agreement apply to the Service and your Checks and Check Images processed through the Service. In the event of any inconsistency between this Agreement and your Account Agreement, this Agreement shall control. All other terms and conditions of your Account Agreement shall remain in full force and effect.

          3.3.2.2. Checks and Check Images: All Checks and Check Images processed through the Service are "checks" and "items" for purposes of the Account Agreement.

          3.3.2.3. Funds Availability

          3.3.2.3.1. Funds from deposited Check Images will be available according to our Funds Availability disclosure included in this Booklet with your Account Agreement.

          3.3.2.3.2. For purposes of determining the availability of funds, Check Images deposited through the Service are considered received by us upon the Bank's successful receipt of the transmission of such images that are complete, usable, and adhere to the data specifications provided to you by the Bank. If the Check Images are not complete, are not usable, or do not adhere to such data specifications, the Bank may be unable to process such items, in which case your deposit will be adjusted as appropriate.

          3.3.3. USING THE ONLINE CHECK DEPOSIT SERVICE
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          3.3.3.1. Requirements: To use the Service, you must:

          1. have at least one eligible checking account or money market account with us that is an account for your personal, family, or household purposes and not for business purposes (a "Qualifying Account");
          2. identify your Designated Account(s);
          3. acquire and maintain a scanner-copier or a flatbed scanner meeting the minimum specifications we provide to you (the "Scanner");
          4. acquire and maintain Adobe Acrobat Reader version 6.0 or higher and Java plug-in version 1.4.2 or higher (you can find the Adobe reader at http://www.adobe.com/downloads/ and Java at http://www.java.com/en/);
          5. maintain Internet access via a secure Internet Service Provider ("ISP");
          6. maintain an Internet browser that supports a minimum 128-bit encryption standard and antivirus software; and
          7. maintain a valid e-mail address on file with us.

          3.3.3.2. Approval for the Service: Once we have received your signed Personal Online Check Deposit form, we will review and verify your account information. If we agree to accept your enrollment, we will send you, either by e-mail or by postal mail, confirmation of our acceptance of your enrollment, along with your Password, and Authentication Method.

          3.3.3.3. Designated Account(s):

          3.3.3.3.1. The Service can be used to send Check Images for deposit to only your Designated Account(s). All Checks transmitted by you to us as Check Images under the terms of this Agreement shall be, subject to finally collected funds and the Account Agreement, credited to your Designated Account. If you have more than one Designated Account, you must identify the Designated Account to be credited with your Check Images when you transmit those Check Images to us, by selecting the account before scanning.

          3.3.3.3.2. Your Designated Account must be a Qualifying Account.

          3.3.3.3.3. You may change any of your Designated Accounts to another Qualifying Account with us, or you may add or delete Designated Accounts, by completing and delivering to us a new Personal Online Check Deposit form. Any change to Designated Accounts will be effective only after we have received a properly completed Personal Online Check Deposit form and had a reasonable opportunity to process such change.

          3.3.4. ONLINE CHECK DEPOSIT PROCESS
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          3.3.4.1. General: You may scan Checks using the Scanner that you have obtained in accordance with this Agreement and our specifications. You agree that the manner (e.g., Substitute Check, image exchange, Automated Clearing House) in which we clear or present Items for payment shall be determined by us, in our sole discretion. We reserve the right to select the clearing agents through which we clear Items. You agree to be bound by any clearinghouse agreements, operating circulars and image exchange agreements to which we are a party.

          3.3.4.2. Daily and Item Limits: You may scan and submit to us no more than a total of $10,000 in Checks per day, and no single Check may be for more than $10,000. If you exceed this limit, we may, in our sole discretion, either

          1. accept the deposited Checks in excess of this limit, or
          2. refuse to accept the Checks that would cause you to exceed your limit or that are submitted to us when you have already exceeded the applicable limit. If you exceed your transaction limits, we may also terminate the service without notice, except as such notice is required by law. If we do at any time accept a Check for deposit when the Check would cause you to exceed your limits or when you have already exceeded your limits, we will have no obligation to do so in the future. We may at any time in our discretion raise or lower your daily and individual limits without notice to you, except as is required by law.

          3.3.4.3. Receipt of Checks: You agree that your scanning and transmitting of Checks does not constitute receipt by us. Generally, Check-Images scanned and transmitted via Online Check Deposit before 7 p.m. ET on a Business Day will be received by us on that day. Acknowledgment of receipt or delivery does not constitute an acknowledgment by us that the transmission of a Check Image or Images does not contain errors. You agree that we may at any time, in our sole discretion, refuse to accept deposits of Checks from you via the Services. In the event that the Services are interrupted or otherwise unavailable, you may, at your option, deposit Checks using an alternative method such as in-person at one of our Financial Centers, by courier service, via night drop, or postal mail.

          3.3.4.4. Your Obligations

          3.3.4.4.1. You agree that you will use the Service to deposit only Checks drawn on financial institutions with a valid United States ABA/Routing Number and denominated in U.S. dollars. All other items must be deposited by alternative means such as in person, via courier, using a night drop facility, or by postal mail accompanied by a deposit slip issued by us. Furthermore, you agree you will use the Service only to deposit Checks with us, as the term "Check" is defined above.

          3.3.4.4.2. When you transmit Check Images to us, you must at that time specify which of your Designated Accounts (if you have more than one Designated Account) is to be credited with the funds from the Check. We shall provide you with details of the specific transactions, reported similarly as other transactions may be done, that were a result of access to the Service. You shall be responsible for auditing and balancing all of your Designated Accounts.

          3.3.4.4.3. After you scan your Check and send us the Check Image, and once we receive your Check Image, we will send you an e-mail to confirm our receipt of your Check Image. As soon as you receive our "Deposit Approved" e-mail notification, you must destroy the original Check using a method designed to ensure that the Check is no longer readable. Use of a competent shredder is one such method.

          3.3.4.4.4. You will retain all information relating to Check Images, including without limitation computerized information, for no less than 14 days. In the event of lost, mistaken, incomplete or unusable Check Images, or in the event of claims of fraud, alteration, counterfeit or otherwise, you agree to cooperate fully with us in providing information, including access to such records.

          3.3.4.4.5. You shall not present, or attempt to present, or allow others, either directly or indirectly, to present, or attempt to present, for deposit:

          1. any Substitute Check that has already been presented for deposit via the Service; or
          2. any Original Check if a Substitute Check for such Original Check has already been presented for deposit via the Service. In the event that you, or any third party, presents, or attempts to present, a deposit in violation of this Subsection you agree to defend, indemnify, and hold us and our agents harmless from and against all liability, damage and loss arising out of any claims, suits, or demands brought by third parties with respect to any such Substitute Check or Original Check.

          3.3.4.4.6. Except as limited by law, you are, and shall remain, solely and exclusively responsible for any and all financial risks, including, without limitation, insufficient funds, associated with accessing the Service.

          3.3.4.4.7. Except as limited by law, you assume exclusive responsibility for the consequences of any instructions you may give to us, for your failure to access the Service properly in a manner prescribed by us, and for your failure to supply accurate input information, including, without limitation, any information contained in an application.

          3.3.4.4.8. You are strictly responsible to establish and maintain the procedures to safeguard against unauthorized transmissions. You agree to take appropriate steps to maintain the confidentiality of the security procedures and any passwords, codes, security devices and related instructions provided by us in connection with this Agreement. If you believe or suspect that any such information or instructions have been known or accessed by unauthorized persons, you agree to notify us immediately, by calling EverBank Customer Care, followed by written confirmation.

          3.3.4.4.9. If a Check Image is sent to us using your User ID and Password, we may deem it as having been sent by you and you shall be liable under this Agreement and your Account Agreement for that Check Image even if you did not authorize the sending of that Check Image. We undertake no obligation to monitor transactions through the Service to determine that they are made on your behalf. If a Check Image is sent to us by you, or was authorized by you to be sent to us, you shall be liable under this Agreement and your Account Agreement for that Check Image even if it was not sent using your User ID and Password.

          3.3.4.4.10. You will use the Service only for your own personal, family and household use in accordance with the terms of this Agreement. Without limiting the generality of the foregoing, you agree not to make the Service available or allow use of the Service by or for the benefit of any third party.

          3.3.5. OUR OBLIGATIONS
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          3.3.5.1. You understand that Service availability is at all times conditioned upon the corresponding operation and availability of those computer Services and systems used in communicating your instructions and requests to us and our response. We shall not be liable or have any responsibility of any kind for any loss or damage thereby incurred or suffered by you in the event of any failure or interruption of such Service or any part thereof, resulting from the act or omission of any third party, or from any other cause not reasonably within our control.

          3.3.5.2. We shall exercise due care in seeking both to preserve the confidentiality of your User ID, Password, and Authentication Method and to prevent the use of the Service by unauthorized persons (and in this connection it is understood and agreed that implementation by us of our normal procedures for maintaining the confidentiality of information relating to our customers, and where practicable the obtaining by us from any third parties engaged in the installation, maintenance and operation of the system of similar undertakings, shall constitute fulfillment of our obligation so to exercise due care) but we shall not otherwise be under any liability or have any responsibility of any kind for any loss incurred or damage suffered by you by reason or in consequence of any unauthorized person gaining access to or otherwise making use of the Service.

          3.3.6. YOUR REPRESENTATIONS AND WARRANTIES
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          3.3.6.1. You represent and warrant that with respect to each Check processed by you hereunder and the corresponding Check Image:

          1. the Check was properly endorsed prior to scanning;
          2. you have not altered any Check or the Check Image;
          3. you have not and will not present, negotiate or transfer the Check Image or the Check to any other institution or person for payment, collection, or negotiation;
          4. the Check Image is a digitized image of the front and back of the Check and accurately represents all of the information on the front and back of the Check as of the time you converted the Check to a Check Image;
          5. the Check Image contains all endorsements of all parties transferring or presenting the Item;
          6. you have sent us only one Check Image for any single Check and will not send us any other Check Image for that same Check;
          7. you will not present any Check for collection or payment, or otherwise negotiate the Check, after the Check has been presented as a Check Image;
          8. you will destroy the original Check promptly upon receipt from us of an e-mail notification of "Deposit Approved"; and
          9. no person except as authorized by you has had access to the Service or has transmitted or altered any Check or Check Image.

          3.3.6.2. With respect to each Check and corresponding Check Image, you make to us all transfer and presentment warranties made under applicable law and the Account Agreement. You also represent and warrant to the Bank that all electronic transmissions to us by or on behalf of you will be conducted free of computer viruses or bugs.

          3.3.6.3. Because you are performing the function of converting Original Checks to Check Images which may become Substitute Checks, you understand and agree that you are responsible, to the extent permitted by law, for all warranties and indemnifications set forth in the Check Clearing for the 21st Century Act (as may be amended from time to time, "Check 21") applying to the Reconverting Bank and Truncating Bank, as such terms are defined by Check 21. We and our service providers may, but shall have no obligation to, screen items or Substitute Checks for legal compliance.

          3.3.7. Fees and Charges: You agree to pay to us promptly all fees described in your Account Agreement. Such fees may be changed by us from time to time. We will charge to and debit from your Designated Account all fees when due. If you have more than one Designated Account, we will debit fees from your Primary Account as identified by you on our Personal Online Check Deposit form.

          3.3.8. TERMINATION
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          3.3.8.1. Termination by EverBank: We reserve the right to terminate this Agreement or limit your use of the Service at any time and for any reason. We may terminate this Agreement at any time, with or without cause and without prior notice.

          3.3.8.2. Termination by You: You may cancel this Service at any time by fax, e-mail, calling EverBank Customer Care, or by writing us at 11 Oval Drive, Suite 107, Islandia, NY 11749, Attn: Research and Support.

          3.3.8.3. Effect of Termination: Termination by either you or EverBank will not affect any obligations arising prior to termination, such as the obligation to process any Checks and electronic items (including returned electronic items) that were in the process of being transmitted or collected prior to the termination date. Termination will not affect your liability or obligations under this Agreement for transactions that have been processed on your behalf. You will remain responsible for all outstanding fees and charges incurred prior to the date of termination. Termination will apply only to the Service and does not terminate your other relationships with us.

          3.3.9. LIMITATION OF LIABILITY
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          3.3.9.1. We will not be liable to you for any of the following:

          1. any damages, costs or other consequences caused by or related to our actions that are based on information or instructions that you provide to us;
          2. any unauthorized actions initiated or caused by you or your agents;
          3. the failure of third persons or vendors to perform satisfactorily, other than persons to whom we have delegated the performance of specific obligations provided in this Agreement;
          4. any refusal of a Payor Financial Institution to pay a Check Image for any reason (other than the breach of contract, gross negligence or willful misconduct by us), including without limitation that the Check or Substitute Check was allegedly unauthorized, was a counterfeit, had been altered, or had a forged signature;
          5. any other party's lack of access to the Internet or inability to transmit or receive data;
          6. failures or errors on the part of ISPs, telecommunications providers or any other party's own internal systems; or
          7. any of the matters described in this section. In no event will we be liable for any indirect, consequential, punitive, or special damages. We will also be excused from failing to transmit or delay in transmitting an entry if such transmittal would result in it exceeding any limitation imposed on us by any governmental or regulatory body.

          3.3.9.2. Notwithstanding the foregoing, our liability for errors or omissions caused by us with respect to the data transmitted or printed by us will be limited to correcting the errors or omissions. Correction will be limited to reprinting and/or representing Check Images to the Payor Financial Institution.

          3.3.9.3. Limitations: We shall have no liability to you for not processing a Check Image if:

          1. we receive actual notice or have reason to believe that you have filed or commenced a petition or proceeding for relief under any bankruptcy or similar law;
          2. the ownership of funds involving a Check Image or the authority of a person to send us a Check Image;
          3. we suspect a breach of the security procedures;
          4. we suspect that your account has been used for illegal or fraudulent purposes; or
          5. we reasonably believe that a Check Image is fraudulent, forged, altered or prohibited by federal law or regulation, or as otherwise so provided in the Agreement.

          3.3.10. Complete Agreement: The parties hereto agree that this Agreement and any modifications made pursuant to it, as well as your Account Agreement provided by us to you, constitute the complete and exclusive expression of the terms of this Agreement between the parties, and supersede all other proposals, whether oral or written, understandings, representations, conditions, warranties, covenants, and all other communications between the parties relating to the subject matter of this Agreement. The parties further agree that this Agreement may not in any way be explained or supplemented by a prior or existing course of dealings between the parties or by any prior performance between the parties pursuant to this Agreement or otherwise.

          3.3.11. Your Security Obligations: If we inform you that it is necessary for you to implement new or additional security procedures, alter your software or systems for sending Check Images, or obtain different Scanners, you agree that you shall do so with reasonable promptness. Your failure to follow these instructions may result in our terminating your rights to use the Services.

          3.3.12. Third Party Service(s): You acknowledge that, in providing the Service hereunder, we may utilize and rely upon certain third party service providers ("TPSPs") to provide database storage, database access, switching and other data communications services to us. You further acknowledge and agree that your rights under this Agreement shall be solely and exclusively against us, and you shall have no right or recourse against any TPSP hereunder whatsoever, and hereby waive any and all such rights or recourse, directly or indirectly, against any TPSP, the State of Florida and the Federal Deposit Insurance Corporation.

          3.3.13. Change in Terms: We may at any time amend, modify, add or delete (collectively and individually a "change") the terms of this Agreement with or without notice unless prohibited by applicable law. If advance notice of the change is not required, and disclosure does not jeopardize the security of the account or our electronic fund transfer system, you agree that we may notify you of the change in terms by electronic mail, postal mail or by posting a notice on our website. Further you agree that your continued use of the Service(s) constitutes your agreement to the change. If you wish to decline to be bound by the change, you must terminate the account or discontinue the Service to which the change relates; otherwise you will be deemed to have accepted and agreed to the change.

    • 4.0. WORLD MARKETS ACCOUNT TERMS
      • These World Markets Account Terms include important disclosures and agreements related to your World Markets Accounts, including any MarketSafe Certificates of Deposit. The applicable Definitions and Meanings Sections and Account Fee Schedules are included in and made a part of your Account Agreement.
      • 4.1. DEFINITIONS AND MEANINGS FOR FOREIGN CURRENCY ACCOUNTS
        • The headings in this WM Account Agreement are only for convenience. Unless it would be inconsistent to do so, words and phrases used in this WM Account Agreement should be interpreted to mean that the singular includes the plural and the plural includes the singular.

          4.1.1. "Account" as used in this World Markets Account Terms Section, means any account that you may open and maintain with EverBank World Markets, including a WorldCurrency Access Deposit Account, WorldCurrency Certificate of Deposit Account, WorldCurrency Basket (AKA Index) Certificate of Deposit Account, MarketSafe Certificate of Deposit Account, MarketSafe Cash Account, and non-FDIC Insured Metals Select Account.

          4.1.2. "Business Day" means Monday through Friday, except federal holidays and any day of the week trading is not open in the Foreign Currency or Precious Metal that you are attempting to buy or sell. Holidays in foreign countries and in locations where some foreign currencies or metals are traded do not necessarily coincide with days that businesses are open in the United States. If you have a question about a Business Day contact the World Markets trading desk for clarification.

          4.1.3. "CD" means an Account that is a certificate of deposit.

          4.1.4. The words "we," "us," "our," and "EverBank" refer to EverBank and to any successor or assignees.

          4.1.5. As used in this WM Account Agreement, the words "you," "your," "account owner," "account holder," "prospective depositor," and "depositor" refer to each person applying for, opening, or authorized to control the Account, and each Authorized Signer of the Account, or anyone else with the authority to exercise limited control over the Account.

          4.1.6. "WorldCurrency Account" means any WorldCurrency Access Deposit Account, WorldCurrency Certificate of Deposit Account, or WorldCurrency Basket (AKA Index) Certificate of Deposit Account you may open and maintain with us.

          4.1.7. "Currency Exchange" means a transaction where you ask us to convert U.S. dollars to a Foreign Currency (as defined below), or when you ask us to convert a Foreign Currency to U.S. dollars, or when you ask us to convert one Foreign Currency to another Foreign Currency (a "Crosstrade").

          4.1.8. "Cut-Off Time" means the time on a Business Day after which we will not be able to tell you your Exchange Rate for a specific Currency Exchange. The Cut-Off Time is 9:00 a.m. central time. The Cut-Off Time is described in more detail in the Foreign Currency Deposit Account Disclosure section of this Booklet.

          4.1.9. "Emerging Market Country" means a country with an economy or political system that is less developed than more industrialized countries and whose Foreign Currency presents higher risk to Account holders than other Foreign Currencies. Emerging Market Countries are described in more detail in the Foreign Currency Deposit Account Disclosure section of this Booklet.

          4.1.10. "Foreign Currency" means any currency other than U.S. dollars that we make available to you.

          4.1.11. "Exchange Rate" means the exchange rate that will apply to any Currency Exchange that you ask us to make.

          4.1.12. "Interbank Market" means the over-the-counter market where participating banks trade Foreign Currencies. Interbank Markets are described in more detail in the Foreign Currency Deposit Account Disclosure section of this Booklet.

          4.1.13. "Market Rate" means the market prices that we determine are available to participating banks in the Interbank Market for a particular currency. Market Rates are described in more detail in the Foreign Currency Deposit Account Disclosure section of this Booklet.

          4.1.14. "Spread" means: for foreign exchange transactions the difference between the Market Rate and your Exchange Rate. "Spread" has a different meaning for Metals Accounts. For information about "Spread" in the context of Precious Metals, please see your Metals Select Account Agreement in this Booklet.

      • 4.2. DEFINITIONS AND MEANINGS FOR MARKETSAFE ACCOUNTS
        • 4.2.1. Annual Percentage Yield (APY). A percentage rate reflecting the total amount of interest as calculated pursuant to the federal Truth in Savings Act.

          4.2.2. Business Day/Business Date. Any day (other than a Saturday or a Sunday) on which EverBank, the New York Stock Exchange, and the NASDAQ Stock Market, Inc. are all open to conduct all of their respective usual business. For purposes of this Truth-in-Savings Statement, the term "Business Day" means every day except Saturday, Sunday and Federal holidays.

          4.2.3. Closing Date. The date on which EverBank ceases to accept applications and deposits for the purchase of a particular MarketSafe CD product.

          4.2.4. Collected Funds. Funds collected by EverBank from the Depositor to open the MarketSafe CD account. In order for funds to be considered Collected and a Prospective Depositor to be eligible to open a MarketSafe CD, the Prospective Depositor must provide documents to open the account as required from time to time by EverBank, and funds must be available to EverBank on or prior to the Issue Date according to the Collected Funds policy in effect at such time at EverBank.

          4.2.5. Deemed Interest Rate. Rate at which funds are accrued and reported for U.S. federal income tax purposes.

          4.2.6. Deposit Amount. With respect to any MarketSafe CD, the total amount deposited by a holder of such MarketSafe CD that are Collected Funds.

          4.2.7. Depositor. Any person or entity that makes a deposit in EverBank.

          4.2.8. Final Value Date. The final date for calculations pertaining to your MarketSafe CD which may be subject to adjustment, as described under "Market Disruption" in this Terms and Conditions Statement. The Final Value Date is disclosed in the Term Sheet.

          4.2.9. Final Index. The Final Index value is calculated either by averaging the Reference Index values on the Final Value Date and at the previous Pricing Dates immediately preceding the Final Value Date or by a point-to-point method whereby the Final Index value will be determined by taking the difference between the Initial and Final Values of the Reference Index. Please consult the Product Term sheet for details.

          4.2.10. Initial Market Value. The beginning value of the Reference Index on the Issue Date.

          4.2.11. Initial Value Date. The beginning date for calculations pertaining to your MarketSafe CD, as disclosed in the Term Sheet, which may be subject to adjustment, as described under "Market Disruption" in this Terms and Conditions Statement or the Term Sheet.

          4.2.12. Interest. The amount, if any, that EverBank will pay to the depositor on the funds in the MarketSafe CD. The amount will be determined, earned, credited and paid on the Maturity Date according to the calculation method disclosed in the Term Sheet.

          4.2.13. Issue Date. The date on which a specific Product Issue is initiated and the MarketSafe CD is issued by EverBank to the depositor. This is also the date upon which the Term commences.

          4.2.14. MarketSafe Cash Account. A deposit account with EverBank where the Depositor's Collected Funds will be held during the period between deposit and the Issue Date for that MarketSafe CD.

          4.2.15. Market Upside Payment. A payment based on the improvement, if any, in the Reference Index. The calculation and terms of the Market Upside Payment are set forth in the Term Sheet for the MarketSafe CD Product Issue you open.

          4.2.16. Maturity Amount. With respect to any MarketSafe CD, the Deposit Amount plus Interest.

          4.2.17. Maturity Date. The completion date of the Product Term.

          4.2.18. MarketSafe CD. MarketSafe Certificates of Deposit offered and/or issued by EverBank where all or a portion of the Interest is based on the performance of a defined Reference Index. MarketSafe CDs and their associated Reference Index and Interest computation methods are individually described in a Term Sheet specific to the MarketSafe CD Product Issue.

          4.2.19. Offering Bank or Advisor. Any bank or affiliate of such bank, or financial advisor, which has entered into a service agreement with EverBank to issue or sell MarketSafe CDs.

          4.2.20. Offering Period. The period of time from the Opening Date to Closing Date.

          4.2.21. Opening Date. The date on which EverBank begins to accept applications and deposit of funds from depositors applying to purchase a particular MarketSafe CD Product.

          4.2.22. Participation Factor. A percentage of the Reference Index performance which applies to the Interest calculation.

          4.2.23. Pricing Dates. Date(s) that determine the valuation of the Reference Index used in the current MarketSafe CD(s) Product Issue as outlined in the Term Sheet.

          4.2.24. Product Issue. Specific MarketSafe CDs designed by EverBank with unique design features, which may be subject to change from issue to issue, such as Reference Index(es), Term, Participation Factor, Reference Index value determination, and/or other features unique to that Product Issue.

          4.2.25. Product Term. The duration of the CD, as described in the Term Sheet, from the Issue Date to the Maturity Date.

          4.2.26. Prospective Depositor. An individual or entity who has made application to become a Depositor, but the deposit has not been initiated or accepted.

          4.2.27. Reference Index. The performance of the MarketSafe CD will be tied to an external Reference Index as defined in the Term Sheet.

          4.2.28. Term Sheet. The complete description of the unique provisions applicable to each MarketSafe CD Product Issue. The Term Sheet for a Product Issue shall contain detailed information regarding the Reference Index, Participation Factor and Interest calculation method specific to that Product Issue.

      • 4.3. MARKETSAFE DEPOSIT ACCOUNTS
        • 4.3.1. GERNERAL ACCOUNT DISCLOSURES
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          About this section: References to "you" and its derivatives herein shall mean the Depositor and the applicable derivatives.

          4.3.1.1. All MarketSafe CDs offered by EverBank have returns that are based in part or are tied to a Reference Index. The Reference Index for each MarketSafe CD is defined in the Term Sheet for that CD. Depositor funds held in a MarketSafe CD are held in United States dollars.

          4.3.1.2. MarketSafe CDs are offered from time to time by EverBank as issuer. The MarketSafe CDs issued by EverBank are the obligations solely of EverBank, and are not obligations of and are not guaranteed by, any other Offering Bank or Advisor or any other affiliate of EverBank.

          4.3.1.3. Applications for MarketSafe CDs are subject to acceptance and confirmation by EverBank. The MarketSafe CDs are being offered by EverBank subject to EverBank's right to reject orders in whole or in part and subject to certain other conditions. This Terms and Conditions Statement sets forth general information about the MarketSafe CDs and has not been reviewed by any governmental agency, nor has any state securities commission approved, recommended, or disapproved of these deposits or confirmed the accuracy or completeness of this document. Individuals must rely on their own examination of the issuer and the terms of the offering, including the merits and risks involved, for investment decisions. These MarketSafe CDs are deposit products and therefore are not subject to registration under the Securities Act of 1933, as amended, or the securities laws of any state. The information contained herein may not be modified by any oral representation made prior or subsequent to the purchase of the MarketSafe CDs.

          4.3.2. NO ADDITIONAL DEPOSITS
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          No additional deposits may be made to a MarketSafe CD after the Issue Date of the CD.

          4.3.3. BANK PROCEDURE
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          4.3.3.1. Funds Held Prior to Issue Date. The Bank will accept applications and deposits for MarketSafe CDs during the Offering Period for such MarketSafe CDs. During the Offering Period, funds that you designate for the MarketSafe Product Issue will be held in an interest earning MarketSafe Cash Account at EverBank, opened on your behalf to hold funds until the Issue Date. On the Issue Date, EverBank will transfer the funds from the MarketSafe Cash Account, into the MarketSafe CD, including interest earned up to the Issue Date.

          4.3.3.2. Interest Earning for Your MarketSafe Cash Account. Your MarketSafe Cash Account will earn interest at the rate and annual percentage yield disclosed in the Truth-in-Savings portion of this Terms and Conditions Statement.

          4.3.3.3. Issue Date. EverBank does not guarantee or warrant that any orders received shall be executed on any specific Issue Date, and in no event shall EverBank assume any liability for any compensatory, special, punitive, indirect or consequential damages, including lost profits, as a result of any failure on the part of EverBank to issue this MarketSafe CD on any specific Issue Date. The Product Term will commence on the Issue Date.

          4.3.3.4. Execution of Orders. A MarketSafe CD is only issued on the Issue Date as described in the Term Sheet, as determined by EverBank. EverBank reserves the right to change the Closing Date, Issue Date and corresponding Maturity Date to a later date, in the event that an issue is undersubscribed. In the event that the Issue Date does not fall on a Business Date, the Issue Date shall be the Business Day immediately following the proposed Issue Date. EverBank must receive Collected Funds from a Prospective Depositor no later than the close of business of the Closing Date to enable EverBank to issue the MarketSafe CD on the Issue Date.

          Terms contained in the Term Sheet are subject to change up until the Closing Date. In addition, EverBank does not guarantee or warrant that any orders received shall be executed on any specific Issue Date or that any specific Initial Value Date will be applicable, and in no event shall EverBank assume any liability for any compensatory, special, punitive, indirect or consequential damages, including lost profits, as a result of any failure on the part of EverBank to issue the MarketSafe CD, on any specified proposed date or for the failure of any particular Initial Value Date to be applicable.

          EverBank reserves the right to cancel an undersubscribed MarketSafe CD issue prior to the Issue Date. In the event of cancellation of an issue, funds held in a MarketSafe Cash Account will be returned to you, including accumulated interest.

          4.3.3.5. Verification of Pricing Dates. The Pricing Dates for this product, method of calculation and market measures, together with the relevant Reference Index and its value on the Initial Value Date, are stated in the Term Sheet. The Initial Market Value of the Reference Index will be stated in the Product Issue confirmation EverBank provides you when the MarketSafe CD is issued.

          4.3.4. PRINCIPAL PROTECTION
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          MarketSafe CDs, if held to the Maturity Date, will have a guaranteed return of the Deposit Amount together with interest, if any, linked to the value of the Reference Index as described in the Term Sheet ("Principal Protection"). Principal Protection is not available if you for any reason withdraw funds from the MarketSafe CD prior to the Maturity Date. Please see "PENALTY AND LOSS OF PRINCIPAL PROTECTION FOR EARLY WITHDRAWALS" for additional details and limitations.

          4.3.5. PENALTY AND LOSS OF PRINCIPAL PROTECTION FOR EARLY WITHDRAWALS
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          Except in the event of death or adjudication of incompetence of the holder of the MarketSafe CD, you may not withdraw any part of the CD prior to maturity. YOU SHOULD NOT DEPOSIT YOUR MONEY IN A MARKETSAFE CD IF YOU DO NOT HAVE THE INTENT AND THE ABILITY TO KEEP THIS PRODUCT FOR ITS FULL TERM.

          Early withdrawals do NOT receive Principal Protection and are NOT subject to any upside potential of the Reference Index. You also will NOT receive any interest on the MarketSafe CD if you make any withdrawal prior to the Maturity Date.

          The amount you will receive from your MarketSafe CD if you withdraw early, called the "Early Withdrawal Price," will be determined by EverBank in its sole discretion. In determining the Early Withdrawal Price, EverBank will consider a number of different variables that may include, but which are not limited to: (i) the termination value or cost of liquidating or the volatility of any of the hedges EverBank or any of its affiliates entered into in connection with the applicable MarketSafe CD; (ii) the then-current value of the Reference Index on the date of the early withdrawal and its relation to the Initial Market Value; (iii) interest rates or anticipated interest rates for the period from the date of early withdrawal to the Maturity Date; (iv) the projected dividend yield of the Reference Index; (v) the volatility of the Reference Index; and (vi) the period of time between the date of the early withdrawal and the Maturity Date.

          THE EARLY WITHDRAWAL PRICE WILL BE COMPUTED DIFFERENTLY FROM THE MATURITY AMOUNT AND IS LIKELY TO DIFFER, PERHAPS SIGNIFICANTLY, FROM THE MATURITY AMOUNT.

          4.3.5.1. Indicative Pricing for Early Withdrawal. At the close of business on the fifth Business Day prior to the date of the relevant early withdrawal, EverBank shall calculate a preliminary Early Withdrawal Price. Holders of MarketSafe CDs may obtain an indicative preliminary Early Withdrawal Price from EverBank no later than the three Business Days prior to the proposed early withdrawal. The preliminary Early Withdrawal Prices are provided for informational purposes only and EverBank shall not be bound by such indicative prices.

          INDICATIVE PRICING MAY NOT BE THE SAME AS FINAL PRICING, AND MAY BE MORE OR LESS, POSSIBLY SIGNIFICANTLY.

          In the case of an early withdrawal, the holder of a MarketSafe CD shall be entitled solely to the final Early Withdrawal Price (regardless of any variation between the preliminary and final Early Withdrawal Prices). EverBank will determine the final Early Withdrawal Price at the close of business on the Early Withdrawal Date. EverBank will make final payment of the Early Withdrawal Price of the withdrawn Market Safe CD. All early withdrawals will be paid to the holder by a check drawn in U.S. dollar currency.

          4.3.6. FDIC INSURANCE FROM BANK INSOLVENCY
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          Through December 31, 2013, funds in your MarketSafe CD are insured by the Federal Deposit Insurance Corporation (FDIC) for up to $250,000. After December 31, 2013, the FDIC may reduce this insurance coverage. The total amount of insurance coverage you have at EverBank depends on the number of accounts you have with us and the ownership of those accounts. If you would like additional information on FDIC insurance, you may ask us or contact the local office of the FDIC.

          4.3.7. FEES
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          There are no monthly or other periodic maintenance fees for the MarketSafe CD. Other fees may apply for bank services you use in connection with this account. See our Account Fee Schedule, including in the Account Agreement booklet and available on our website at EverBank.com, for General Service Fees that may apply. See also "Penalty and Loss of Principal Protection for Early Withdrawals" for fees and penalties associated with early withdrawals.

          4.3.8. INTEREST AND MARKET UPSIDE PAYMENT
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          The calculation and terms of the Market Upside Payment are set forth in the Term Sheet for the MarketSafe CD you open. Each Product Issue may be tied to a different Reference Index and/or may involve a different interest calculation.

          The MarketSafe CD will earn interest only if disclosed in the Term Sheet. If interest is provided for in the Term Sheet, you will receive the disclosed interest and APY in addition to any Market Upside Payment. If any interest is paid on the MarketSafe CD, it will compound daily from the Issue Date to the Maturity Date based on the minimum APY, if any, as described in the Term Sheet. Any interest or Market Upside Payment will be disbursed according to your instructions no later than 3 Business Days after the Maturity Date. Always refer to the Term Sheet for the specific Product Issue you are considering, and for Interest, if any, and Reference Index information specific to that MarketSafe CD.

          Except for interest income that is imputed for U.S. Federal income tax purposes, interest on the MarketSafe CDs, if any, will be determined, earned, credited and paid on the Maturity Date as defined and disclosed in the Term Sheet. No interest will be earned, credited or payable prior to the Maturity Date. Notwithstanding anything herein to the contrary, in the event that the Maturity Date is not a Business Day, payments due on the MarketSafe CDs shall be due and payable on the immediately succeeding Business Day, without interest for such deferral. The amount of interest on the MarketSafe CDs, if any, may or may not exceed the interest that could be earned on a conventional fixed rate certificate of deposit of similar maturity and other terms and conditions.

          4.3.9. INDEX INFORMATION
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          Any trademark associated with the Reference Index is licensed for use by EverBank.

          4.3.9.1. The Reference Index. The performance of the MarketSafe CD will be tied to an external Reference Index. The Term Sheet shall contain detailed information regarding the Reference Index.

          4.3.9.2. Disclaimer. The Reference Index service or trademark is a registered service or trademark of the Reference Index licensor as disclosed on the Term Sheet. The Reference Index licensor has no relationship to EverBank, other than the licensing of the Reference Index and its service or trademarks for use in connection with MarketSafe CDs. The Reference Index licensor does not:

          • Sponsor, endorse, sell or promote MarketSafe CDs.
          • Recommend that any person deposit funds in MarketSafe CDs or any other product.
          • Have any responsibility or liability for or make any decisions about the timing, amount or pricing of MarketSafe CDs.
          • Have any responsibility or liability for the administration, management or marketing of MarketSafe CDs.
          • Consider the needs of the MarketSafe CDs or the owners of the MarketSafe CDs in determining, composing or calculating the Reference Index or have any obligation to do so.

          The Reference Index will not have any liability in connection with MarketSafe CDs. Specifically:

          • Reference Index licensor does not make any warranty, express or implied, and Reference Index licensor disclaims any warranty about;
          • The results to be obtained by the MarketSafe CDs, the owner of the MarketSafe CDs or any other person in connection with the use of the Reference Index and the data included in the Reference Index;
          • The accuracy or completeness of the Reference Index and its data;
          • The merchantability and the fitness for a particular purpose or use of the Reference Index and its data;
          • Any errors, omissions or interruptions in the Reference Index or its data;
          • Any lost profits or indirect, punitive, special or consequential damages or losses, even if Reference Index licensor knows that they might occur.

          4.3.9.3. Contingency Plans for Cessation of the Reference Index. In the event that the Reference Index is not calculated by the Reference Index licensor on any relevant date or the Reference Index ceases to exist during the term of this MarketSafe CD, EverBank shall select as a substitute index a comparable index prepared by a third party which, in the reasonable judgment of EverBank, is based on information substantially the same as and calculated in a similar manner as was the Reference Index, and in any event, the "Reference Index" at anytime shall be the value of such substitute index, as determined by its preparer, at such time. In the event that, prior to the Maturity Date, the Reference Index licensor makes a change in the formula or the method of calculating the Reference Index or in any other way modifies the Reference Index in a way that in EverBank's view is material, EverBank will make such calculations as may be determined by it to be appropriate to calculate a value that will be used as the "Reference Index" for purposes of calculating the interest, if any, on the MarketSafe CDs, using the formula and method of calculating the Reference Index in effect prior to such change or modification.

          4.3.9.4. Market Disruption. If a Market Disruption Event occurs, the date of the Initial Value Date or the Final Value Date may be adjusted as described in the Term Sheet. In addition, if a Market Disruption Event occurs on the Initial Value Date, EverBank may elect not to issue the MarketSafe CDs.

          4.3.10. MATURITY INFORMATION
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          MarketSafe CD is not a renewable deposit and will not automatically renew at maturity. If no instructions are received for disbursement of the MarketSafe CD funds, funds will automatically be rolled into your primary EverBank cash account. In the event you do not have a cash account and no other instructions are received, a check will be cut and remitted to the address of record.

          4.3.11. RISK CONSIDERATIONS
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          Suitability. PLEASE NOTE THAT THIS PRODUCT MAY NOT BE SUITABLE FOR SOME INDIVIDUALS. YOU SHOULD NOT DEPOSIT YOUR MONEY IN THIS PRODUCT IF YOU DO NOT HAVE THE INTENT OR ABILITY TO KEEP THIS PRODUCT FOR THE FULL TERM.YOU SHOULD NOT DEPOSIT YOUR MONEY IN THIS PRODUCT IF YOU WANT AN INVESTMENT THAT FLUCTUATES DIRECTLY WITH THE STOCK MARKET. YOU ARE NOT INVESTING IN A STOCK MARKET INDEX BY DEPOSITING YOUR MONEY IN THIS PRODUCT. PAST PERFORMANCE OF THE REFERENCE INDEX IS NO GUARANTEE OF FUTURE PERFORMANCE.

          Tax Considerations. For United States Federal income tax purposes, EverBank intends to treat a MarketSafe CD as a "contingent payment debt instrument" subject to taxation under the "noncontingent bond method." Accordingly, a U.S. holder of a MarketSafe CD will be required to accrue interest income on a MarketSafe CD in its gross income each year on a constant yield to maturity based on a comparable yield in accordance with the original issue discount rules (subject to adjustment to reflect differences between actual and projected payments). The depositor should also be aware that, for purposes of calculating the interest, if any, payable on the MarketSafe CD(s) at maturity, the appreciation in the investment will be determined based upon the Product Calculation Rules noted in the Term Sheet, and treated for U.S. federal income tax purposes as ordinary income, not capital gains.

          Please also see "CERTAIN UNITED STATES FEDERAL INCOME TAX CONSEQUENCES" and "INTEREST AND MARKET UPSIDE PAYMENT" sections of this disclosure.

          Bank Trading. EverBank, or an affiliate thereof, expects to enter into transactions with respect to the Reference Index in order to hedge EverBank's exposure with respect to the MarketSafe CDs and may adjust its positions on the Reference Index from time to time. In addition, EverBank and its affiliates may from time to time engage in trading in the Reference Index and securities comprising the Reference Index for EverBank's proprietary accounts and other accounts under its management. While EverBank and such affiliates do not expect these transactions to affect the value of the Reference Index in a material way, no assurance can be given that such transactions will not adversely affect the Reference Index in a manner that could be adverse to holders of MarketSafe CDs.

          4.3.12. CERTAIN UNITED STATES FEDERAL INCOME TAX CONSEQUENCES
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          General. The following is a summary of certain U.S. federal income tax considerations that may be relevant to you if you are a U.S. citizen or resident alien. This summary is based on laws, regulations, rulings and decisions now in effect, all of which are subject to change that, in some cases, may have retroactive effect. This summary applies only if you hold MarketSafe CDs as a capital asset and does not address tax considerations that apply to you if:

          • You are a nonresident alien,
          • You are a foreign corporation,
          • You are a foreign estate or trust,
          • You are a foreign partnership, or
          • You hold the Product Issue as part of an integrated investment (including a "straddle") comprised of the Product and one or more other positions.

          YOU SHOULD CONSULT YOUR OWN TAX ADVISOR CONCERNING THE UNITED STATES FEDERAL INCOME TAX CONSEQUENCES OF OWNING THIS PRODUCT IN YOUR OWN PARTICULAR SITUATION, AS WELL AS ANY CONSEQUENCES UNDER THE LAWS OF OTHER RELEVANT TAXING JURISDICTIONS (INCLUDING THE INCOME TAX LAWS OF THE STATES AND LOCALITIES OF WHICH YOU ARE A RESIDENT OR IN WHICH YOU TRANSACT BUSINESS).

          4.3.13. NOTICE PURSUANT TO IRS CIRCULAR 230 AND OTHER TAX AUTHORITIES.
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          TO ENSURE COMPLIANCE WITH REQUIREMENTS IMPOSED BY THE IRS AND OTHER TAXING AUTHORITIES, WE INFORM YOU THAT (1) THIS SUMMARY AND ANY OTHER TAX DISCUSSION CONTAINED IN THIS COMMUNICATION (INCLUDING ANY ATTACHEMENTS) IS NOT INTENDED OR WRITTEN TO BE USED, AND CANNOT BE USED, FOR THE PURPOSE OF AVOIDING PENALTIES UNDER THE INTERNAL REVENUE CODE OR STATE OR LOCAL TAX LAW AND (2) THIS SUMMARY IS WRITTEN TO SUPPORT THE PROMOTING OR MARKETING BY EVERBANK OF THIS PRODUCT.

          Long Term Contingent Market Linked Deposits. There are significant tax implications if you do not hold this Product in a qualified tax deferred account. For United States federal income tax purposes, EverBank intends to treat a MarketSafe CD as a "contingent payment debt instrument" subject to taxation under the "noncontingent bond method." Under United States federal income tax regulations applicable to contingent payment debt instruments such as the Product, you are required to include on your federal income tax return as interest income an amount of "original issue discount" ("OID") for each year that you hold the Product, even though actual interest payments on the Product (if any) will not be made until maturity.

          The Deemed Interest Rate is used to determine accruals of interest for tax purposes only and are not assurances by EverBank with respect to the actual yield of, or payments to be made in respect of, the MarketSafe CD. Further, the Deemed Interest Rate does not necessarily represent EverBank's expectations regarding such yield or the amount of such payments.

          The amount of OID is calculated by accruing interest compounded annually on the principal amount of the Product, and then allocating to each day of each year you hold the Product a ratable portion of the interest that accrues in such year. The Deemed Interest Rate will be based on an assumed interest rate that will be fixed following the Issue Date of the Product.

          For each calendar year prior to the year in which the MarketSafe CD matures, during which you hold the Product, EverBank will issue you an IRS Form 1099OID after the end of each year that will report the amount of interest that you are deemed to receive on the Product. These amounts will also be reported to the Internal Revenue Service.

          BECAUSE YOU MAY NOT WITHDRAW FUNDS DEPOSITED IN THE PRODUCT PRIOR TO MATURITY AND WILL NOT RECEIVE ACTUAL PAYMENTS OF INTEREST PRIOR TO MATURITY, YOU MUST BE PREPARED TO PAY INCOME TAX ON THIS INTEREST INCOME WITH ANOTHER SOURCE OF FUNDS. BECAUSE OF THE RULES THAT APPLY IF YOU HOLD THE PRODUCT OUTSIDE OF A QUALIFIED TAXDEFERRED ACCOUNT, IT IS POSSIBLE THAT YOU WILL BE REQUIRED TO PAY TAX ON INTEREST INCOME THAT YOU NEVER RECEIVE. IN THIS EVENT, HOWEVER, YOU SHOULD BE ENTITLED TO DEDUCT THE EXCESS AMOUNT AS AN ORDINARY LOSS IN THE YEAR OF MATURITY.

          If at maturity the amount of Interest actually paid on the MarketSafe CD is greater than the OID reported to you as interest on the MarketSafe CD in prior years, you must report this amount as income for the year of maturity. You will receive a Form 1099OID from EverBank reporting this amount. If the OID reported to you in prior years exceeds the total interest payable at maturity, you will not report any interest income on the MarketSafe CD. You should be entitled to claim an ordinary loss in the year of maturity equal to the excess of the previously reported OID over the amount of interest you actually receive. If this amount exceeds your income after other deductions for the year, the excess may be carried over and deducted in subsequent years.

          EVERBANK WILL NOT PROVIDE YOU WITH A STATEMENT RECONCILING THE AMOUNTS OF INTEREST YOU ARE DEEMED TO RECEIVE UNDER THE OID RULES ON THE PRODUCT AND THE AMOUNTS OF INTEREST YOU ACTUALL Y RECEIVE ON THE PRODUCT, THUS, AS THE OID REPORTED TO YOU IN PRIOR YEARS MAY EXCEED THE TOTAL INTEREST PAYABLE TO YOU AT MATURITY, IT IS CRUCIAL THAT YOU RETAIN FOR YOUR TAX RECORDS EACH FORM 1099 OID YOU RECEIVE OVER THE TERM OF THE PRODUCT OR OTHERWISE MAINTAIN RECORDS THAT WILL ALL OW YOU TO CALCULATE THE AMOUNT OF ANY GAIN OR LOSS YOU MAY CLAIM IN THE YEAR OF MATURITY. YOU WILL NEED TO CONSULT WITH YOUR TAX ADVISOR REGARDING THE APPROPRIATE MANNER TO CLAIM ANY SUCH GAIN OR LOSS IN THE YEAR OF MATURITY.

          4.3.14. INDIVIDUAL RETIREMENT ACCOUNTS AND COVERDELL EDUCATION
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          Savings Accounts. If this MarketSafe CD is purchased in connection with a Traditional or Roth Individual Retirement Account (an "IRA") or a Coverdell Education Savings Account (a "Coverdell ESA," formerly called an Education IRA), special terms apply, and you should keep certain factors in mind in considering whether the Product is an appropriate choice for you.

          If you will be age 661/2 or older by the end of the year in which you deposit funds in the MarketSafe CD, you may not purchase this MarketSafe CD in connection with a Traditional IRA. This is because the MarketSafe CD's withdrawal restrictions might otherwise prevent you from taking distributions required under the Internal Revenue Code by April 1st of the year following the year in which you reach age 701/2 and by December 31 in subsequent years. In addition, you may not purchase this MarketSafe CD in connection with a Coverdell ESA if the designated beneficiary has reached age 25 by the date on which the MarketSafe CD is purchased. Otherwise, the MarketSafe CD's withdrawal restrictions could prevent the designated beneficiary from using the funds in the Coverdell ESA for higher education by his or her 30th birthday and could, therefore, result in adverse tax consequences for the designated beneficiary.

          You should consider your and, if applicable, your designated beneficiary's personal circumstances in determining whether this MarketSafe CD is an appropriate Traditional or Roth IRA or Coverdell ESA investment choice. For example, you may not want to choose this MarketSafe CD as your IRA investment if you expect to need the funds deposited in the IRA for retirement or other needs before the expiration of the MarketSafe CD term or if you believe that the designated beneficiary of a Coverdell ESA will need the funds for a higher education expense before the expiration of the MarketSafe CD's term. Finally, once you reach age 591/2, you can generally take withdrawals from an IRA without incurring a 10% penalty tax. You should keep in mind that even if you reach age 591/2 during the term, the MarketSafe CD does not permit withdrawals until the Maturity Date.

          Issues Upon Death. In the event that a Depositor dies prior to the Maturity Date, and a subsequent beneficial owner and/or authorized holder elects to exercise the Early Withdrawal Option, the owner/holder may be precluded from recovering the benefit of any taxes paid on this MarketSafe CD by the decedent/owner during his/her lifetime.

          Backup Withholding Tax. Certain non-corporate U.S. Holders may be subject to backup withholding tax at a rate of 28 percent on payments of the interest on, and the proceeds from a disposition of, MarketSafe CDs. Backup withholding tax will be imposed only if the holder (i) fails to furnish its taxpayer identification number ("TIN") which, for an individual, would be his or her Social Security number, (ii) furnishes an incorrect TIN, (iii) is notified by the Internal Revenue Service that it has failed to properly report payments of interest or dividends or (iv) under certain circumstances, fails to certify, under penalty of perjury, that it has furnished a correct TIN and has not been notified by the Internal Revenue Service that it is subject to backup withholding tax for failure to report interest or dividend payments. Holders of MarketSafe CDs should consult their tax advisors regarding their qualification for exemption from backup withholding tax and the procedure for obtaining such an exemption if applicable. The amount of any backup withholding tax imposed on a payment to a holder of a MarketSafe CD will be allowed as a credit against such holder's U.S. federal income tax liability and may entitle such holder to a refund, provided that the required information is furnished to the Internal Revenue Service.

          Non U.S. Depositors. A beneficial owner of an MarketSafe CD that is, with respect to the United States, a nonresident alien individual or foreign corporation should not be subject to any U.S. Federal income or withholding tax in respect of income or any payments on an MarketSafe CD, provided that income in respect of the MarketSafe CD is not effectively connected with the conduct by such foreign depositor of a trade or business within the United States.

          Such income and payments should also be exempt from information reporting on form 1099OID and backup withholding tax if the foreign depositor provides EverBank (either directly or indirectly through a financial institution holding an MarketSafe CD as nominee for the foreign depositor) with an Internal Revenue Service Form W8BEN (or a substitute statement in a form substantially similar to the Form W8BEN) in which the foreign depositor states his or its name and address and certifies, under penalty of perjury, that he or it is the beneficial owner of the MarketSafe CD and is not an individual citizen or resident of the United States, an entity formed in the United States or otherwise treated as a United States person for U.S. Federal income tax purposes. In general, a non-US partnership, trust or other flow through vehicle will be required to provide such certification (or the TIN referred to in "Backup Withholding Tax" above) on behalf of its partners, beneficiaries, or other beneficial owners in order to establish an exemption from information reporting and backup withholding tax. Any gain or income realized upon the sale, exchange or other disposition of an MarketSafe CD (including upon an early Withdrawal or the repayment of the MarketSafe CD on the Maturity Date or a Call Date) by a beneficial owner of an MarketSafe CD that is, with respect to the United States, a nonresident alien individual or foreign corporation should not be subject to U.S. federal income or withholding tax if (i) such gain or income is not effectively connected with the conduct of a trade or business by the foreign depositor in the United States and (ii) in the case of a nonresident alien depositor such depositor is not present in the United States for 183 days or more in the taxable year of the disposition.

          POTENTIAL DEPOSITORS SHOULD CONSULT THEIR OWN TAX ADVISORS CONCERNING THE UNITED STATES FEDERAL INCOME TAX CONSEQUENCES OF EXERCISING THE EARLY WITHDRAWAL PROVISION UPON DEATH OR ADJUDICATION OF LEGAL INCOMPETENCE, AS WELL AS ANY OTHER TAX CONSEQUENCES THAT MAY EXIST UNDER THE LAWS OF OTHER JURISDICTIONS RELEVANT TO THIS ISSUE.

          4.3.15. SPECIFIC TERMS FOR MARKETSAFE ACCOUNTS (TRUTH-IN-SAVINGS)
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          MarketSafe Certificate of Deposit Account
          4.3.15.1. Interest Rate Information: Please refer to the Term Sheet for this product for information on interest rates, including but not limited to the Market Upside Payment.

          4.3.15.2. Compounding and Crediting Frequency: Please refer to the Term Sheet for this product for information on interest compounding and crediting frequency.

          4.3.15.3. Balance Computation Method: Please refer to the Term Sheet for this product for information on the balance computation method.

          4.3.15.4. Minimum Balance Requirements: The minimum balance to open this account is $1,500.

          4.3.15.5. Early Withdrawal: Except in the event of death or adjudication of incompetence of the holder of the MarketSafe CD, you may not withdraw any part of the CD prior to Maturity. Early withdrawals do NOT receive Principal Protection and are NOT subject to any upside potential of the Reference Index. You also will NOT receive any interest on the MarketSafe CD if you make any withdrawal prior to the Maturity Date.

          The Early Withdrawal Price, which will reflect a penalty for early withdrawal, will be determined by EverBank in its sole discretion. In determining the Early Withdrawal Price, EverBank will consider a number of different variables that may include, but which are not limited to: (i) the termination value or cost of liquidating or the volatility of any of the hedges EverBank or any of its affiliates entered into in connection with the applicable MarketSafe CD; (ii) the then-current value of the Reference Index on the date of the early withdrawal and its relation to the Initial Market Value; (iii) interest rates or anticipated interest rates for the period from the date of early withdrawal to the Maturity Date; (iv) the projected dividend yield of the Reference Index; (v) the volatility of the Reference Index; and (vi) the period of time between the date of the early withdrawal and the Maturity Date.

          4.3.15.6. Withdrawal of Interest Prior to Maturity: There is no interest earned, credited or available for withdrawal prior to Maturity.

          4.3.15.7. Renewal Policies: This CD does not renew automatically. Upon Maturity, you may apply for another MarketSafe CD if we are offering one at the time.

          4.3.15.8. Transaction Limitations: You may not make any deposits into this account. Except in the event of death or adjudication of incompetence of the holder of the MarketSafe CD, you may not withdraw any part of the CD prior to Maturity. As authorized by federal law, we reserve the right at any time to require not less than seven-days' notice in writing before each withdrawal from this account.

          4.3.15.9. Fees: There are no monthly or other periodic maintenance fees for the MarketSafe CD. Other fees may apply for bank services you use in connection with this account. See our Account Fee Schedule, included in the Account Agreement booklet and available on our website, for General Service Fees that may apply.

          4.3.15.10. Statements: At the time your CD is opened, you will receive a confirmation of the CD purchased, incorporated herein, which sets forth your Maturity Date and other important terms. Annual statements will be available to you but will not be mailed to you unless you request. You will receive a maturity notice prior to the expiration of the CD term.

          MarketSafe Cash Account
          4.3.15.11. General Information: The MarketSafe Cash Account is a temporary deposit account where your Collected Funds will be held during the period of time between your deposit and the Issue Date for that MarketSafe CD (the "Holding Period").

          4.3.15.12. Interest Rate Information: This is a variable rate account. Your interest rate and annual percentage yield (APY) may change. For current interest rates and APYs, visit the "EverBank Rates" section of our website or you may call our Customer Care Center. The rate and APY for the Marketsafe Cash Account is that which is quoted for our Yield Pledge Money Market Deposit Account. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Internet Banking, Financial Center, and Investment Professional relationship accounts.

          4.3.15.13. Determination of Rate: In our sole discretion, we may change the interest rate on your account.

          4.3.15.14. Frequency of Rate Changes: We may change the interest rate on your account at any time, without notice.

          4.3.15.15. Limitations on Rate Changes: There are no maximum or minimum interest rate limits for this account.

          4.3.15.16. Compounding and Crediting Frequency: Interest will be compounded monthly and will be credited to your account monthly. Interest will accrue on the daily collected balance. Interest will begin to accrue on noncash items (for example, checks) no later than the Business Day we receive credit for the items deposited. We rely on the Federal Reserve Bank's availability schedule to determine when credit for non-cash items has been received by us. If you submit a request to close your account before interest is credited, you will receive interest that has accrued through the last full day before the date of the final withdrawal. Of you do not submit a request to close your account and then close your account by reducing your balance to zero before interest is credited, you will not receive the accrued interest.

          4.3.15.17. Minimum Balance Requirements: The minimum balance to open this account is $1,500.

          4.3.15.18. Balance Computation Method: The average daily balance method is used to calculate the interest on your account. This method applies a periodic rate to the average daily balance in the account for the period. The average daily balance is calculated by adding the principal in the account for each day of the period and dividing that figure by the number of days in the period.

          4.3.15.19. Transaction Limitations: Per federal regulation, you are limited to six transfers or withdrawals by means of a pre-authorized, automatic, or telephonic withdrawal or transfer to another account of yours or to a third party (including transfers to an overdrawn checking account) per month. A pre-authorized transfer includes any arrangement with us to pay a third party from your account at (1) a predetermined time, (2) on a fixed schedule or (3) upon oral or written orders, including telephone orders and orders received through the Automated Clearing House (ACH). If the transfer or withdrawal is initiated in person, by mail or at an ATM, then there is no limit on the number of payments that may be directly to you, directly to us for amounts you owe us, or transfers to other accounts you have with us. Withdrawals by phone are also unlimited if you are requesting that a check be mailed to you. If you exceed these restrictions, you may incur service charges (refer to the "Account Fee Schedule"), and federal law requires us to close or convert your account to a checking account for repeated violations. As authorized by federal law, we reserve the right to require at any time not less than seven days' notice in writing before each withdrawal from this account.

          4.3.15.20. Fees: There are no monthly or other periodic maintenance fees for the MarketSafe Cash Account. Other fees may apply for bank services you use in connection with this account. See our Account Fee Schedule, included in the Account Agreement booklet and available on our website, for General Service Fees that may apply.

          4.3.15.21. Statements: Statements will be available to you not less than quarterly.

      • 4.4. FOREIGN CURRENCY ACCOUNTS
        • 4.4.1. FOREIGN CURRENCY DEPOSIT ACCOUNT DISCLOSURES
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          4.4.1.1. How Your Exchange Rates Are Determined:

          1. We will determine the Exchange Rate that will apply each time you ask us to enter into a Currency Exchange transaction.
          2. Foreign Currencies do not trade on a centralized exchange. Instead, Foreign Currencies trade primarily in the Interbank Market, which is an over-the-counter market between participating banks.
          3. As a participant in the Interbank Market, we base your Exchange Rate on the Market Rate. We determine the Market Rate based on the prices that we determine in our judgment to be available for a particular currency in the Interbank Market at a particular point in time.
          4. The Exchange Rate that we provide to you will include our Spread. Your total Exchange Rate, including our Spread, will generally be within one percent of the Market Rate we determine to be in effect at the time your Currency Exchange is priced. However, there may be exceptions from this Standard Pricing described above:
            • Pre-Agreed Rates. If you ask us, we may (but are not obligated to) agree in advance to a specific Exchange Rate before the effective date of your Currency Exchange. If we do so, your Exchange Rate will be this agreed upon amount and will not be based on our Standard Pricing in effect at the time of your Currency Exchange (Market Rate plus our Spread). Depending on the actual Market Rate in effect at the time of your Currency Exchange, your Exchange Rate may be more or less favorable than the Exchange Rate that you would have received under our Standard Pricing.
            • Lock In Rates. If you open an Account that is a CD, you may elect to "Lock In" or fix the Exchange Rate that will apply to a Currency Exchange for some (but not all) Foreign Currencies at the time your CD matures. If you Lock-In your Exchange Rate and the Standard Pricing available to other customers is more favorable than your Locked-In rate, you cannot take advantage of that more favorable rate. However, if the Standard Pricing is less favorable than your Locked-In Exchange Rate, then your Locked-In Exchange Rate will allow you to preserve gains or reduce losses.
          5. There are times when we may not be able to determine a Market Rate. In that case, we will not be able to calculate an Exchange Rate. Our ability to determine a Market Rate depends on many factors, including market liquidity and governmental restrictions. We are under no obligation to provide you with an Exchange Rate for a specific currency at any time if we do not believe that there are reliable indicators for a Market Rate.
          6. We are under no obligation to provide a market in any specific currency at any specific time. See "Your Choices; Delivery of Foreign Currencies to You," below, for information about currency deliveries when we are unwilling or unable to convert a Foreign Currency in your Account to U.S. dollars.

          4.4.1.2. Disclosing Your Exchange Rate to You in Advance of a Transaction:
          Unless we have given you a Pre-Agreed Rate or Lock In Rate as described above:

          1. We can tell you your Exchange Rate for a specific Currency Exchange only if you ask us to convert your currency before our Cut-Off Time, which is 9:00 a.m. Central Time on a Business Day.
          2. If you ask us to conduct a Currency Exchange on a day that is not a Business Day, or on a Business Day after the Cut-Off Time, your Currency Exchange will usually not occur until the next Business Day. In these cases, we will not know the exact Exchange Rate for your Currency Exchange until the time that it actually occurs.

          4.4.1.3. There Are No Published Exchange Rates Specific to Your Currency Exchanges.

          1. The specific Exchange Rate that you will receive for any Currency Exchange is not published in any newspaper, website or other publicly available source.
          2. Third party websites and other publications may from time to time publish indicative rates or "Spot Rates" for certain Foreign Currencies. However, these published rates may change frequently throughout the course of each day and usually reflect only possible rates for large volume transactions conducted by institutional investors at a specific point in time.
          3. Published exchange rates do not accurately reflect exchange rates actually available to you at any point in time for any of your Currency Exchanges.

          4.4.1.4. Your Choices; Delivery of Foreign Currencies to You:

          1. In most cases you are not obligated to conduct Exchange Transactions with us in order to hold a WorldCurrency Deposit account. Opening a WorldCurrency Deposit Account means that you deliver acceptable Foreign Currency to us to fund the account; in general we accept Foreign Currency wires and Foreign Currency drafts sent to and verified by us as cleared deposits. As a service we will sell Foreign Currency to you to fund your WorldCurrency Deposit Account as described here.
          2. When your WorldCurrency Deposit matures or otherwise becomes available you may ask us to deliver the proceeds to you in Foreign Currency. At your request, and if the currency is readily deliverable, we will try to obtain Foreign Currency and deliver it to you as permitted under applicable law. You may ask us to deliver Foreign Currency in your Account at any time, including when your CD matures and will be closed. You may direct us to deliver Foreign Currency to you by check or wire. We may charge you a fee as disclosed in the "Account Fee Schedule" within this Booklet. These fees may change from time to time and you may access current fees by viewing the most recent "Account Fee Schedule" posted on our website. Please note, EverBank will not deliver physical Foreign Currency to you.
          3. One of the risks of having an Account denominated in a Foreign Currency is the possibility that a government may impose currency exchange controls. Currency exchange controls could severely limit the amount of Foreign Currency that may be removed from a foreign country. If this happens, we may not be able to obtain that Foreign Currency and deliver it to you. We will make reasonable efforts to obtain the Foreign Currency on your behalf, but we cannot guarantee that we will be successful in these efforts.

          4.4.1.5. Foreign Exchange Controls May Limit Our Ability to Conduct Currency Exchanges:

          1. Our ability to conduct a Currency Exchange or provide you with an Exchange Rate is limited by conditions beyond our control. These conditions may include government restrictions (including the denial or cancellation of any export or other necessary license), wars, insurrections, economic conditions in the foreign country or the United States, and other "Acts of God."
          2. If you open an Account there is a risk that a government may impose foreign exchange controls or prohibit trading in its currency. These exchange controls could prevent us from exchanging Foreign Currencies, providing you with an Exchange Rate, or continuing to hold Foreign Currencies on your behalf.
          3. If this happens, we will use reasonable efforts to follow your instructions, but may not be able to do so. These exchange controls also could require us to convert your Foreign Currency to U.S. dollars without advance notice to you, even if you have asked us not to do so.

          4.4.1.6. Special Risks for Accounts With Foreign Currencies from Emerging Market Countries:

          1. As of the date we printed this Disclosure, we offered Foreign Currencies from Emerging Market Countries, including Accounts denominated in Chinese renminbi, Brazilian real, and Indian rupee. Ask us for an updated list of Accounts with Foreign Currencies from Emerging Market Countries.
          2. Transactions in the currencies of Emerging Market Countries are considered HIGH RISK because the economies and political systems of Emerging Market Countries are less developed than those of more industrialized countries. Emerging Market Countries may be more likely to experience economic, political, and social instability than those of more developed and industrialized countries. Emerging Market Countries have experienced devaluations, exchange controls, changes in government and the repudiation of debt, each of which can have an adverse effect on the value of their currency against the U.S. dollar.
          3. Due to the risk of foreign exchange transactions in the emerging markets context, the value of the currencies of Emerging Markets Countries may be subject to substantial fluctuations against the U.S. dollar. You should be especially cautious about investing in the currencies of Emerging Market Countries.

          4.4.1.7. Closing and Converting Your Accounts under Certain Conditions:

          1. We may close any of your Accounts, or convert them to U.S. dollars at anytime, if we believe that such action is prudent, necessary or appropriate, in our sole discretion, in response to government restrictions (including the denial or cancellation of any export or other necessary license), wars, insurrections and/or any other cause beyond our reasonable control.
          2. If we close one of your Accounts or convert it to U.S. dollars in the manner described above, we will not have any liability to you resulting from changes in the value of the Foreign Currency or resulting from the timing of our closing your Account or converting the currencies in your Account.

          4.4.1.8. Risk of Loss:

          1. INVESTING IN FOREIGN CURRENCIES BY OPENING AN ACCOUNT INVOLVES INVESTMENT RISKS AND YOU CAN LOSE VALUE IN YOUR ACCOUNT. YOU SHOULD CAREFULLY CONSIDER THIS RISK BEFORE INVESTING.
          2. YOU SHOULD CONSULT YOUR OWN LEGAL, TAX, OR INVESTMENT ADVISOR CONCERNING RISKS OF FOREIGN CURRENCY INVESTMENTS AND FOREIGN EXCHANGE TRANSACTIONS. YOUR INVESTMENT DECISIONS, INCLUDING WHETHER TO INVEST IN OR RETAIN INVESTMENTS IN FOREIGN CURRENCIES, ARE YOUR RESPONSIBILITY.
          3. WE DO NOT PROVIDE LEGAL, TAX, OR INVESTMENT ADVICE OR OPINIONS ON THE MERITS OR SHORTCOMINGS OF FOREIGN CURRENCY INVESTMENTS OR CURRENCY EXCHANGES. STATEMENTS BY OUR REPRESENTATIVES SHOULD NOT BE CONSTRUED AS INVESTMENT ADVICE ABOUT ANY FOREIGN CURRENCY.
          4. FOREIGN EXCHANGE MARKETS ARE VOLATILE AND UNPREDICTABLE. THIS MEANS THAT THE VALUE OF FOREIGN CURRENCIES MAY FLUCTUATE WIDELY AGAINST THE U.S. DOLLAR (AND VICE VERSA). YOUR ACCOUNT COULD LOSE SIGNIFICANT VALUE IF THE VALUE OF FOREIGN CURRENCIES CHANGES ADVERSELY TO THE U.S. DOLLAR.
          5. THE VALUE OF YOUR ACCOUNT WILL CHANGE OVER TIME AND MAY NOT BE WORTH AS MUCH AS YOUR ORIGINAL PURCHASE COST. IF YOU EXCHANGE ANY AMOUNT OF FOREIGN CURRENCY FOR U.S. DOLLARS, YOU MAY HAVE A CORRESPONDING GAIN OR LOSS RESULTING FROM THAT EXCHANGE.
          6. FDIC DEPOSIT INSURANCE DOES NOT INSURE AGAINST ANY LOSS IN THE VALUE OF YOUR ACCOUNT DUE TO FOREIGN CURRENCY FLUCTUATIONS. The amount of deposit insurance available for funds denominated in a Foreign Currency will be determined and paid in the U.S. dollar equivalent of the Foreign Currency, as the value of such currency is determined by the FDIC, on the institution's date of default.

          4.4.2. SPECIFIC Terms for FOREIGN CURRENCY DEPOSIT Accounts (TRUTH-IN-SAVINGS)
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          Terms for this Specific Account: Truth-in-Savings portion of the WM Account Agreement contains information about WorldCurrency Accounts. The information in this section does not apply to any other Account.

          4.4.2.1. THE WORLDCURRENCY ACCESS DEPOSIT ACCOUNT—MONEY MARKET
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          Conversion Information: This account may be used to hold funds denominated in a currency other than U.S. dollars. If you request funds in this account to be denominated in a currency other than the currency sent to us by you to fund the account, we will convert your funds using a then current conversion rate set by us. Please see the Foreign Currency Deposit Account Disclosure in this Booklet for more information.

          Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your WorldCurrency Access Deposit account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          Interest Rate Information: This is a tiered, variable rate account, which may become eligible to earn interest when the account balance is in excess of $10,000, depending on the Foreign Currency held in this account. Your interest rate and annual percentage yield (APY) may change. Please refer to the rate sheet you will receive in your welcome package, which is incorporated herein by reference, for the rates, APYs, and tiers applicable to your account at the time it was opened. (The average daily balance on your account will determine the interest rate tier for your account, and this interest rate will apply to the entire balance in your account.) For current interest rates, APYs, and tiers visit the "Rates and Important Disclosures" section of our website or you may call our Customer Care Center and ask for the World Markets Trading Desk (contact information is listed at the end of these Personal Terms and Disclosures Booklet).

          Please note, the APY does not reflect the potential capital gains or losses that may occur due to fluctuations in the currency market. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Internet Banking, EverBank Financial Centers, and Investment Professional relationship accounts.

          Determination of Rate: At our discretion, we may change the interest rate or tiers on your account.

          Frequency of Rate Changes: We may change the interest rate on your account at any time, without notice.

          Limitations on Rate Changes: There are no maximum or minimum interest rate limits for this account.

          Compounding and Crediting Frequency: Interest will be compounded monthly and will be credited to your account monthly in the currency in which your account is denominated. If you notify us in writing or by telephone of your intention to close your account and then close your account before interest is credited, you will receive interest that has accrued through the last full day before the date of the withdrawal. If you do not notify us of your intention to close your account and then close your account by reducing your balance to zero before interest is credited, you will not receive the accrued interest.

          Minimum Balance Required: Minimum balances are required for this account, and will be calculated based on the average daily balance. The average daily balance is calculated by adding the principal in the account for each day of the month, and dividing that figure by the number of days in the month. Please refer to the "Account Fee Schedule" for minimum requirements specific to your account.

          Balance Computation Method: The average daily balance method is used to calculate the interest on your account. Interest is calculated for each day by multiplying the collected balance in the account that day times the daily periodic rate based on the interest rate in effect at that time.

          Accrual of Interest on Non-Cash Deposits: Interest begins to accrue no later than the "value date" for your deposit if your deposit is made in, or is to be maintained or denominated in, a foreign (non-U.S.) currency. Interest will begin to accrue on U.S. dollar denominated non-cash items (for example, checks) no later than the Business Day we are notified that we have received credit for the items deposited. We rely on the Federal Reserve Bank's availability schedules to determine when credit for non-cash U.S. dollar items has been received by us. For non-cash Foreign Currency denominated items, interest will begin to accrue no later than the Business Day we are notified that we have received credit for the items deposited. The "value date" will normally occur one or two Business Days after our pricing on currency exchange transactions (deposits made or to be maintained in non-U.S. currency), which normally means two or three Business Days after we receive your deposit.

          Transaction Limitations: Per federal regulation, you are limited to six transfers or withdrawals per month. You may not write checks on this account, and debit or ATM cards are not issued on this account. If the transfer or withdrawal is initiated in person or by mail, then there is no limit on the number of payments that may be made directly to you, directly to us for amounts you owe us, or transfers to other accounts you have with us. Withdrawals by phone are also unlimited if you are requesting that a check be mailed to you. If you exceed these restrictions, you may incur service charges (refer to the "Account Fee Schedule"), and federal law requires us to close or convert your account to a checking account for repeated violations. As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          Fees: Please refer to the "Account Fee Schedule."

          Statements: Statements for this WorldCurrency Account will be available to you monthly.

          4.4.2.2. THE WORLDCURRENCY CERTIFICATE OF DEPOSIT (CD) ACCOUNT
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          Conversion Information: This account will be used to hold funds denominated in a currency other than U.S. dollars. If you request funds in this account to be denominated in a currency other than the currency sent to us to fund the account, we will convert your funds using a then current conversion rate set by us. Please see the Foreign Currency Deposit Account Disclosure in this Booklet for more information.

          Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your WorldCurrency CD Account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          Interest Rate Information: The interest rate and annual percentage yield (APY) for this CD is fixed and will be paid from the date of the deposit until the maturity date of the CD. Please refer to the rate sheet you will receive in your welcome package, which is incorporated herein by reference, for the rates, APYs and tiers applicable to your account at the time it was opened. The quoted APYs assume that interest will remain on deposit until maturity. Interest will be paid in the currency of the denomination of the CD. The APY does not reflect the potential capital gains or losses that may occur due to fluctuations in the currency market. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Internet Banking, EverBank Financial Centers, and Investment Professional relationship accounts.

          Compounding and Crediting Frequency: Interest is calculated by the simple interest method, does not compound, and will be paid only at maturity. At maturity, you may elect to have your interest (a) added to your CD principal and rolled over to a new CD, or (b) credited to your Cash Management Account or to your Yield Pledge Money Market Account. If you close your account before interest is credited, you will not receive the accrued interest.

          Minimum Balance Requirements: Please refer to the "Account Fee Schedule" for account opening minimum deposits.

          Balance Computation Method: The daily balance method is used to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.

          Accrual of Interest on Non-Cash Deposits: Interest begins to accrue no later than the "value date" for your deposit if your deposit is made in, or is to be maintained or denominated in, a foreign (non-U.S.) currency. Interest will begin to accrue on U.S. dollar denominated non-cash items (for example, checks) no later than the Business Day we are notified that we have received credit for the items deposited. We rely on the Federal Reserve Bank's availability schedules to determine when credit for non-cash U.S. dollar items has been received by us. For non-cash Foreign Currency denominated items, interest will begin to accrue no later than the Business Day we are notified that we have received credit for the items deposited. The "value date" will normally occur one or two Business Days after our pricing on currency exchange transactions (deposits made or to be maintained and denominated in non- U.S. currency), which normally means two or three Business Days after we receive your deposit.

          Lock-In Alternative: You may lock in your exit currency conversion rate prior to maturity by contacting the Trading Desk by telephone or in writing. When you exercise this Lock-In Alternative, we will offer you a currency conversion rate that takes into consideration the current rates that we believe we can obtain in the market and an interest adjustment (either taken away or added to your price based on the interest differential between the U.S. and the country in whose currency your CD is denominated). If you are interested in exercising your Lock-In Alternative, our currency specialist will quote your locked currency conversion price and you will have the opportunity to agree to the locked conversion price by exercising your Lock-In Alternative or your can reject the price and continue to float with the market. You may exercise this Lock-In Alternative only once during the term of your WorldCurrency CD. After your Lock-In Alternative is exercised, no further fluctuations in the currency conversion rate applicable to your WorldCurrency CD can occur during the term of your WorldCurrency CD. After exercising your Lock-In Alternative, we will send you written confirmation of the locked currency conversion price and the date the lock became effective. As a result of exercising the Lock-In Alternative, your WorldCurrency CD will not automatically renew and you will be required to redeem your CD at maturity. If you Lock In your currency conversion price, and the standard rate available to our customers when your CD matures is more favorable than your Locked-In rate, you will not be able to take advantage of that more favorable rate. However, if the standard rate we are able to offer our customers when you CD matures is less favorable than your Locked-In rate, your locked-in rate will allow you to preserve gains or reduce losses.

          Early Withdrawal Penalties: You may not withdraw any part of the CD prior to maturity without consent from us. In the event that extenuating circumstances exist, and you need the funds, we may allow an early withdrawal, imposing withdrawal penalties. Either a U.S. dollar check must be sent on an early withdrawal or the funds must be placed into your U.S. dollar Cash Management Account. The withdrawal penalty imposed by us is all interest accrued on the CD, beginning with the opening date of the CD, up to and including the early withdrawal date. In addition, the remaining value of the CD will be converted to U.S. dollars at a conversion price based on the conversion rates that we determine in our judgment to be available to us for your Foreign Currency at the time of the conversion, minus a conversion cost of up to 1.5%. It is possible that you may receive fewer U.S. dollars on early withdrawal than you originally deposited, due to the early withdrawal penalties and changes in currency values. To avoid penalties, please purchase CDs only with money you will not need to access prior to the maturity date.

          Withdrawal of Interest Prior to Maturity: You may not withdraw interest prior to the maturity of your WorldCurrency CD. Interest earned will be paid on the date of the maturity of your WorldCurrency CD Account in the Foreign Currency in which the account is denominated. The disclosed APY assumes that interest will remain until maturity.

          Renewal Policies: Except as provided in the Important Terms for EverBank World Markets Accounts, above, and in the "Lock-In Alternative" section, your WorldCurrency CD is automatically renewable; however, you may select one of the following options by providing instructions to the Trading Desk at least one week prior to the maturity date of the outstanding CD:

          1. liquidate your account upon maturity;
          2. remove the interest and re-invest the principal; or
          3. roll over the CD proceeds (principal plus interest).

          If you choose to roll over the CD, it will be reinvested in the same currency for the same maturity, at the then current prevailing interest rate. Note: For option two or three above, you may elect to invest the funds in another currency product or at a different maturity. If we do not receive maturity instructions from you at least one week prior to maturity, your CD will automatically renew, reinvesting your principal and any interest into a CD of the same currency and term, at the prevailing interest rate on the date of renewal. There is no grace period after the maturity date of your WorldCurrency CD during which you may withdraw the funds in the account without being charged an early withdrawal penalty.

          Transaction Limitations: You may not make any deposits into your account before maturity of the certificate. You may not withdraw any part of the CD prior to maturity without our consent. If we do consent to a withdrawal prior to maturity, an early withdrawal penalty may be imposed as described above. As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          Fees: Please refer to the "Account Fee Schedule."

          Statements: WorldCurrency CD account holders will receive a confirmation of CDs purchased at the time your CD is opened which includes your maturity date and other important terms and is incorporated herein by reference, a maturity notice 30 days prior to the maturity date, and a CD closing notice. Customers holding WorldCurrency CDs will also receive a closing confirmation and an opening confirmation when rolling over a WorldCurrency CD.

          4.4.2.3. THE WORLDCURRENCY BASKET (AKA INDEX) CERTIFICATE OF DEPOSIT (CD) ACCOUNT
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          Conversion Information: This account will be used to hold funds denominated in a currency other than U.S. dollars. The funds sent to open this account will be converted to "units" of the chosen Basket CD at a conversion rate set in our sole discretion and which blends the market value of each currency in accordance with that currency's weighting in the CD.

          Special Offers: The terms of any introductory or other special offer, including any bonus or new account rate and APY applicable on your WorldCurrency Basket CD Account, if any, are set forth in the rate sheet you will receive in your welcome package or disclosure specific to this special offer, which is incorporated herein by reference.

          Interest Rate Information: The interest rate and annual percentage yield (APY) for this CD is fixed and will be paid from the date of the deposit until the maturity date of the CD. Please refer to the rate sheet you received, which is incorporated herein by reference, for the rate and APY applicable to your account. The APY does not reflect the potential capital gains or losses that may occur due to fluctuations in the currency market. We reserve the right to establish a rate schedule according to banking channel and service level. Banking channels which offer a variation of service level include, but are not limited to, Internet Banking, EverBank Financial Center, and Investment Professional relationship accounts.

          Compounding and Crediting Frequency: Interest is calculated by the simple interest method, does not compound, and will be paid only at maturity. Interest earned on your Basket CD will be paid in additional units of the CD. Each unit is made up of each of the currencies included in the CD in accordance with the specified weightings. At maturity, you may elect to have your interest (a) added to your CD principal and rolled over to a new CD or (b) converted to U.S. dollars at a conversion rate set in our sole discretion and which blends the market value of each currency in accordance with that currency's weighting in the CD and credited to your Cash Management Account or to your Yield Pledge Money Market Account. If you close your account before interest is credited, you will not receive the accrued interest.

          Minimum Balance Requirements: Please refer to the "Account Fee Schedule" for account opening minimum deposits.

          Balance Computation Method: The daily balance method is used to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day.

          Accrual of Interest on Non-Cash Deposits: Interest begins to accrue no later than the "value date" for your deposit if your deposit is made in, or is to be maintained or denominated in, a foreign (non-U.S.) currency. Interest will begin to accrue on U.S. dollar denominated non-cash items (for example, checks) no later than the Business Day we are notified that we have received credit for the items deposited. We rely on the Federal Reserve Bank's availability schedules to determine when credit for non-cash U.S. dollar items has been received by us. For non-cash Foreign Currency denominated items, interest will begin to accrue no later than the Business Day we are notified that we have received credit for the items deposited. The "value date" will normally occur one or two Business Days after our pricing on currency exchange transactions (deposits made or to be maintained and denominated in non-U.S. currency), which normally means two or three Business Days after we receive your deposit.

          Early Withdrawal Penalties: You may not withdraw any part of the CD prior to maturity without consent from us. In the event that extenuating circumstances exist, and you need the funds, we may allow an early withdrawal, imposing withdrawal penalties. The withdrawal penalty imposed by us is all interest accrued on the CD, beginning with the opening date of the CD, up to and including the early withdrawal date. In addition, the remaining value of the CD will be converted to U.S. dollars at a conversion price based on the conversion rates that we determine in our judgment to be available to us for your Foreign Currency at the time of the conversion, minus a conversion cost of up to 1.5%. It is possible that you may receive less U.S. dollars on early withdrawal than you originally deposited, due to the early withdrawal penalties and changes in currency values. Either a U.S. dollar check must be sent on an early withdrawal or the funds must be placed into your U.S. dollar Cash Management Account. To avoid penalties, please purchase CDs only with money you will not need to access prior to the maturity date.

          Withdrawal of Interest Prior to Maturity: You may not withdraw interest prior to the maturity of your WorldCurrency Basket CD. Interest earned will be paid on the date of the maturity of your WorldCurrency Basket CD Account in the Foreign Currency in which the account is denominated. The disclosed APY assumes that interest will remain until maturity.

          Renewal Policies: Except as provided in the Important Terms for EverBank World Markets Accounts, above, your WorldCurrency Basket CD is automatically renewable; however, you may do one of the following options by providing instructions to the Trading Desk at least one week prior to the maturity date of the outstanding CD:

          1. liquidate your account upon maturity;
          2. remove the interest and re-invest the principal; or
          3. roll over the CD proceeds (principal plus interest).

          If you choose to roll over the CD, it will be re-invested in the same Basket CD for the same maturity, at the current prevailing interest rate. Note: For option two or three above, you may elect to invest the funds in another currency product or at a different maturity. If we do not receive maturity instructions from you at least one week prior to maturity, your CD will automatically renew, reinvesting your principal and any interest into a CD of the same currency and maturity, at the prevailing interest rate on the date of renewal. There is no grace period after the maturity date of your WorldCurrency Basket CD during which you may withdraw the funds in the account without being charged an early withdrawal penalty.

          Transaction Limitations: You may not make any deposits into your account before maturity of the certificate. You may not withdraw any part of the CD prior to maturity without our consent. If we do consent to a withdrawal prior to maturity, an early withdrawal penalty may be imposed as described above. As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          Fees: Please refer to the "Account Fee Schedule."

          Statements: WorldCurrency Basket CD Account Holders will receive a confirmation of CD(s) purchased at the time your CD is opened, which is incorporated herein by reference and which includes your maturity date and other important terms, a maturity notice 30 days prior to the maturity date, and a CD closing notice. Customers holding WorldCurrency Basket CDs will also receive a closing confirmation and an opening confirmation when rolling over a WorldCurrency Basket CD.

          4.4.2.4. THE WORLDCURRENCY ACCESS DEPOSIT ACCOUNT—TRANSACTION
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          Conversion Information: This account may be used to hold funds denominated in a currency other than U.S. dollars. If you request funds in this account to be denominated in a currency other than the currency sent to us to fund the account, we will convert your funds using a then current conversion rate set by us. Please see the Foreign Currency Deposit Account Disclosure in this Booklet for more information.

          Interest Rate Information: This WorldCurrency Access Deposit Transaction Account does not earn interest.

          Minimum Balance Required: Minimum balances are required for this account, and will be calculated based on the average daily balance. The average daily balance is calculated by adding the principal in the account for each day of the month, and dividing that figure by the number of days in the month. Please refer to the "Account Fee Schedule" for minimum requirements specific to your account and fees that may be associated with failing to maintain the required minimum balance.

          Balance Computation Method: The average daily balance is calculated by adding the principal in the account for each day of the month, and dividing that figure by the number of days in the month.

          Transaction Limitations: As authorized by federal law, we reserve the right at any time to require not less than seven days' notice in writing before each withdrawal from this account.

          Fees: Please refer to the "Account Fee Schedule."

          Statements: Statements for this WorldCurrency Account will be available to you monthly.

    • 5.0. DEPOSIT ACCOUNT FEE SCHEDULE
      • The following fees may be assessed against your account and the following transaction limitations, if any, apply to your account:

      • CHECKING ACCOUNTS
        • Basic Checking Account: (Available through an EverBank Financial Center)
          Minimum deposit required to open account $100
          Monthly fee in any month when average monthly balance is below $800 $7.95
          FreeNet Checking Account
          FreeNet Checking Account monthly fee $0.00
          Minimum deposit required to open account1 $1,500
      • MONEY MARKET ACCOUNTS
        • Yield Pledge Money Market
          Minimum deposit required to open account $1,500
          Monthly fee in any month when average monthly balance is below $5,000 $8.95
          Excess transaction fee, per transaction in any month when in excess of six electronic transfers/withdrawals per month/checks $10
      • CERTIFICATES OF DEPOSIT
        • CDARS CD
          Minimum deposit required to open account $10,000
          Yield Pledge CD
          Minimum deposit required to open account $1,500
      • ONLINE BILL PAY FEES
        • (Optional service, available upon request with checking accounts)
          Monthly fee in any month when average monthly balance is below $5,000
          $8.95
      • OVERDRAFT PROTECTION ACCOUNT
        • Overdraft Protection monthly fee $0.00
          Overdraft Protection payment late charge $25
      • WORLDCURRENCY ACCOUNTS
        • WorldCurrency Account Fees
          We do not charge monthly maintenance fees on WorldCurrency Accounts.  
          WorldCurrency Conversion Rate
          Please note, if you request funds in your account to be denominated in a currency other than the currency sent to us to fund your account, we will convert the funds using the then prevailing currency conversion rate we offer.  
          WorldCurrency Access Deposit Account (Money Market)
          Minimum deposit required to open account is $2,500 in U.S. dollars; if depositing Foreign Currency, it must be equivalent based on exchange rates in effect on the day of deposit. For the Special Chinese renminbi accounts, the minimum deposit is $10,000 or Foreign Currency equivalent.  
          WorldCurrency CD Account
          Minimum deposit required to open account is $10,000 in U.S. dollars; if depositing Foreign Currency, it must be equivalent based on exchange rates in effect on the day of deposit. For the Special Indian rupee accounts, the minimum deposit is $20,000 or Foreign Currency equivalent.  
          WorldCurrency Basket (AKA Index) CD Account
          Minimum deposit required to open account is $20,000 in U.S. dollars; if depositing Foreign Currency, it must be equivalent based on exchange rates in effect on the day of deposit.  
          WorldCurrency Access Deposit Account—Transaction
          Minimum deposit required to open account is $2,500; if depositing in Foreign Currency, it must be equivalent based on exchange rates in effect on the day of deposit.  
          WorldCurrency Access Deposit Account—Money Market
          Excess transaction fee, per transaction, in any month when in excess of six electronic transfers/withdrawals per month, or in excess of three checks per month $10

          WORLDCURRENCY CURRENCY CONVERSION RATES

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          Currency conversions are based on the market rate that we determine to be available to us at the time of the currency exchange. Your conversion rate will generally be within 1% of that market rate. Exceptions may occur when a specific conversion rate is agreed upon between you and us or as described in our Foreign Currency Deposit Account Disclosure. The specific conversion rate that you will receive for any currency exchange is not published in any newspaper, website or other publicly available source. Websites and other publications may from time to time publish indicative rates or "spot rates" for certain foreign currencies. However, those published rates may change frequently and quickly, usually only reflect possible rates for large volume, institutional transactions, and usually are not available to our customers.

          MARKETSAFE ACCOUNTS

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          Account Fees $0.00
          MarketSafe Certificate of Deposit Account: Minimum deposit required to open account $1,500
          MarketSafe Cash Account: Minimum deposit required to open account $1,500

          Early Withdrawal Fees: The "Early Withdrawal Price" of the MarketSafe CDs being withdrawn due to death or adjudication of incompetence of an account holder will be determined by the Bank, in its sole discretion, taking into consideration a number of different variables which may include, but are not limited to:

          1. the termination value or cost of liquidating or the volatility of any hedges the Bank or any affiliate thereof entered into in connection with the applicable MarketSafe CDs;
          2. the then current value of the Reference Index on the relevant Early Withdrawal Date and its relation to the Initial Market Value;
          3. interest rates for the period from the relevant Early Withdrawal Date to the Maturity Date;
          4. the projected dividend yield of the Reference Index;
          5. the implied volatility of the Reference Index; and/or the period of time between the relevant Early Withdrawal Date and the Maturity Date.

          THE EARLY WITHDRAWAL PRICE WILL BE COMPUTED DIFFERENTLY FROM THE MATURITY AMOUNT AND IS LIKELY TO DIFFER, PERHAPS SIGNIFICANTLY, FROM THE MATURITY AMOUNT.

          WORLD MARKETS INDIVIDUAL RETIREMENT ACCOUNT TRUSTEE SERVICE FEES

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          The following fees are assessed in addition to the fees listed in the General Service Fees section.

          Your Trustee fees depend on the Brokerage firm who services your account, please check the firm for all applicable fees. If you transfer your account to another Brokerage Firm, you will need to obtain a new fee schedule.

          Annual Fees (per account)
          Annual Fee for WorldCurrency and MarketSafe Accounts
          Annual fees are charged on a calendar year basis and are not pro-rated. There is no percentage charge based on cumulative assets.
          $35
          Late Payment Fee $10
          Closing Fees (per account)
          Non Bulk Closing Fee $35
          Nonstandard Services (additional fees)
          Brokerage Change Fee (per account) $15
          Transaction Requiring Trustee Processing (per occurrence)
          No charge for buys and sells in the brokerage account
          $15
          Nonstandard Asset Fees (e.g., limited partnerships and private placements)
          Initial Administrative Review (one-time fee) $150
          Maintain Assets Held Outside Brokerage Account $75
          Investment Holding Fee (annual fee) $15
          Forms 2439 Filing $50
          Preparing and Signing Form 990-T $150
          Signing Form 990-T Only $25
          Outgoing Wire Processing $25
          IRA Recharacterization $45

          Special Services Not Otherwise Provided Above As Agreed
          In the event the fees become delinquent and it becomes necessary to collect the balance through the services of a collection agency, you will be held responsible for their fees.

      • GENERAL SERVICE FEES
        • Account closed within 30 days of opening $25
          Account information given to EverBank to be intentionally misleading (per hour) $50
          Account reconciliation (per hour) $25
          Account research (per hour) $25
          Account transfer with our assistance $10
          Account verification letter $10
          ACH/EFT transaction out, with our assistance $10
          ATM transaction fees (Additional charges may be imposed by other financial institutions' ATMs) $0.00
          Attachments $50
          Automatic Overdraft Transfer from EverBank Money Market Accounts $10
          Bags—Night Deposit Bags with Key2 $20
          Bags—Zipper Bags2 $2
          Cashier's Check3 $10
          Change Order (per order)2 $5
          Check Photocopying Checks written by you:  
               First three copies (per month) $0.00
               Additional copies $5
          Bill pay checks, deposited checks, and deposit tickets:  
               First copy (per month) $0.00
               Additional copies $5
          Check Printing Varies by style
          Copy of Statement, 1099, or 1098 $5
          Counter Checks2 $0.25
          Courier Service2 $7
          Deposit Correction $5
          Direct Deposit $0.00
          Dormant account fee (per cycle—12 months after most recent activity) $5
          Expedited Visa® Check Card $50
          Expedited Electronic Bill Payment $4.95
          Expedited Overnight Check Bill Payment $14.95
          Foreign Draft Issuance3 $25
          Garnishment $100
          NSF (Insufficient Funds) Item4 $30
          International Visa Check Card Transaction:  
               International Transaction with no currency conversion 0.80% of the transaction
               International Transaction which requires the conversion of a foreign currency to U.S. dollars 1.0% of the transaction
          Interim Account Statement Printout at Financial Center (per statement)2 $5
          Items Sent for Collection5 (minimum) $20
          Foreign Items Sent for Collection (in addition to fees charged by other financial institutions)5 $55
          Legal Process Received Fee $50
          Levies $100
          Online Check Deposit $0.00
          Overdraft Daily Fee (per day) $3
          Photocopies2 $5
          Replacement Visa Check Card $10
          Returned Deposited Item $20
          Special Delivery of Letter-sized Packages:  
               Next-Day Air Express $15
               Two-Day Air Express $10
               USPS Priority Mail $5
          Stop Payment Item $30
          Tax (TTL) Payments (per coupon) $20
          Telephone Banking Fax $1
          Uncollected Item Fee $30
          Visa Check Card $0.00
          Wire Funds into EverBank (foreign or domestic) $0.00
          Wire Funds out of EverBank (foreign)3, 5 (In addition to fees charged by other financial institutions) $50
          Wire Funds out of EverBank (domestic) $25
      • Footnotes for Deposit Account Fee Schedule
        1. At this time, this minimum is waived for qualifying World Markets depositors.
        2. Applies to in-Financial Center service only.
        3. At this time, this fee is waived for qualifying World Markets depositors. Additional fees may be charged for foreign wires denominated in foreign currency by other financial institutions that handle your wire request on our behalf or on behalf of the wires beneficiary. Fees charged by other financial institutions are not waived for World Markets depositors. Please inquire about these fees at the time you request your wire.
        4. This fee applies to all overdrafts, including those created by check, in-person withdrawal, ATM withdrawal, automated clearing house transaction, debit card transaction, or other electronic means.
        5. Additional charges associated with this service may be assessed by one or more other institutions involved in the process.
    • 6.0. NON-FDIC INSURED METALS SELECT ACCOUNTS1
      • PRECIOUS METALS IN YOUR EVERBANK METALS SELECT ACCOUNT ARE NOT INSURED OR GUARANTEED BY THE FDIC OR ANY OTHER GOVERNMENTAL AGENCY, DO NOT CONSTITUTE DEPOSITS WITH EVERBANK, AND ARE NOT GUARANTEED BY EVERBANK TO HAVE OR RETAIN ANY VALUE. INVESTMENTES IN PRECIOUS METALS ARE SUBJECT TO SIGNIFICANT RISK, INCLUDING POSSIBLE LOSS OF THE INVESTMENT DUE TO MARKET PRICE MOVEMENT.

        These Metals Select Account Terms include important disclosures and agreements related to your Metals Select Accounts. The Definitions and Meanings Section and Account Fee Schedules are included in and made a part of your Account Agreement.

      • 6.1. DEFINITIONS AND MEANINGS SPECIFIC TO METALS SELECT ACCOUNTS
        • The words "we," "us," "our," and "EverBank" refer to EverBank and to any successor or assignees. "You" and "your" refer to the person obtaining the Metals Account from us.

          6.1.2. "Allocated Account" (AKA Holding Account) means an account in which you own specific allocated and identified quantities and types of Precious Metals. An Allocated Account includes an Account that temporarily holds your Precious Metals that are to be delivered, which can be used again to hold more allocated Precious Metals or to receive Precious Metals for delivery.

          6.1.3. "Available Price" means the price for Precious Metals available to us at any specific point in time for a specific purchase or sale. In certain transactions, the Available Price may be determined by prices communicated to us by a third party. This would occur, for example, if the Precious Metals that we sell to you were purchased by us directly from that third party. In other transactions, the Available Price may be a price that we believe in good faith would be available to us from one or more third parties, based upon our review of prices in the market. This would occur, for example, if we sold to you Precious Metals that we already owned and held as inventory. We may or may not at any point in time hold Precious Metals in inventory. In addition, even if we do hold Precious Metals in inventory, we have no obligation to sell such Precious Metals to any customer.

          6.1.4. "Business Day" means Monday through Friday, except federal holidays and any day of the week trading in the Foreign Currency or Precious Metal that you are attempting to buy or sell is not open. Holidays in foreign countries and in locations where some foreign currencies or metals are traded do not necessarily coincide with days that businesses are open in the United States. If you have a question about a Business Day contact the World Markets trading desk for clarification.

          6.1.5. "Customer Price" means the price at which we offer to sell Precious Metals to you or buy Precious Metals from you.

          6.1.6. "Cut-Off Time" means the time on a Business Day after which we set the price of your Precious Metals priceon the following Business Day. The Cut-off Time for orders to buy or sell Precious Metals held or to be held in an Unallocated Account is 4:00 p.m. ET on a Business Day. The Cut-Off Time for orders to buy or sell Precious Metals held or to be held in an Allocated Account is 4:00 p.m. ET on a Business Day.

          6.1.7. "Depositories" refers to third-party storage facilities where Precious Metals are held by us.

          6.1.8. "London Bullion Market Association" means the trade association that represents certain members of the wholesale over-the-counter market for gold and silver in London.

          6.1.9. "London Morning Gold Price" means the "London A.M. Fix" of the wholesale price of gold set by the London Bullion Market Association at or about 10:00 a.m. London time each Business Day, as made available at www.lbma.org.uk.

          6.1.10. "London Morning Platinum Price" means the "London Platinum Fix" of the wholesale price of platinum set by the London Platinum & Palladium Market at or about 9:45 a.m. London time each Business Day, as made available at www.lppm.org.uk.

          6.1.11. "London Platinum & Palladium Market" means the market organization that facilitates the trading and dealing in platinum by certain members in the United Kingdom.

          6.1.12. "London Silver Price" means the "London Silver Fix" of the wholesale price of silver set by the London Bullion Market Association at or about 12:00 p.m. London time each Business Day, as made available at www.lbma.org.uk.

          6.1.13. "Market Price" means any published price for Precious Metals including, but not limited to, the London Morning Gold Price, London Silver Price, London Morning Platinum Price, and prices published by Bloomberg, Reuters, London Bullion Market and the Wall Street Journal.

          6.1.14. "Metals Account" means any Metals Select Account that holds Precious Metals held in custody by us, including an Allocated Account and/or an Unallocated Account. An Account may hold any Precious Metals that you buy from us and certain other Precious Metals that we, in our sole discretion, allow to be held in the Account.

          6.1.15. "Precious Metals" refers to gold, silver, palladium and platinum products you purchase including, without limitation, bars, ingots, coins and/or bags of coins.

          6.1.16. "Request" means you ask us to sell or buy Precious Metals.

          6.1.17. "Request Date" is the day on which we consider your Request to have been received subject to our Business Day cut-off time.

          6.1.18. "Spread" means the difference between the Available Price and the Customer Price, which can be positive or negative, depending on whether you sell Precious Metals to or through us or you buy Precious Metals from or through us.

          6.1.19. "Unallocated Account" (AKA Pooled Account) means an account where we hold on your behalf an unallocated or undivided interest in a pool of Precious Metals. In an Unallocated Account, you do not own specific allocated bars or coins of Precious Metals.

      • 6.2. PRECIOUS METALS RISK PRICING DISCLOSURES
        • 6.2.1. BUYING AND SELLING PRECIOUS METALS
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          We are not obligated to sell Precious Metals to you only or buy Precious Metals from you at any specific time, including, but not limited to, times when there are no Available Prices and/or Market Prices. In addition, there is no guarantee that we will be able to execute any request by you to buy Precious Metals from us or sell Precious Metals to us.

          6.2.1.1. We will buy Precious Metals from you only if you hold such Precious Metals in an Account immediately prior to the time of your sale to us.

          6.2.1.2. We may (but need not) repurchase from you Precious Metal coins that we originally sold to you, even if you do not keep such coins in an Account at the time of sale to us. However, you will have to pay the cost of shipping such coins to us if we decide to buy them from you. You may also have to pay us certain other costs, including without limitation assay fees, to determine the authenticity and purity of the coins.

          6.2.2. NO CENTRAL TRADING EXCHANGE
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          Precious Metals do not trade on a centralized exchange. Instead, Precious Metals trade primarily in an over-thecounter market between participating banks, metals producers, refiners, fabricators and other metals traders.

          6.2.3. HOW WE DETERMINE YOUR CUSTOMER PRICE
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          6.2.3.1. In General. We will determine your Customer Price each time you ask us to sell Precious Metals to you or buy Precious Metals from you. We base your Customer Price on the Available Price, which is in turn based on the applicable Market Price.

          6.2.3.2. Market Prices. Information about Market Prices for gold and silver is available to the public at the London Bullion Market Association's website located at www.lbma.org.uk and through other sources. Information about Market Prices for platinum is available to the public at the London Platinum & Palladium Market's website at www.lppm.org.uk. Market Prices are quoted to provide the market with a reference point as to what the wholesale pricing for gold, silver or platinum would be as of a specific point in time. Actual wholesale prices change through the course of each Business Day and also vary depending on the size of the transaction. Quoted Market Prices may be available to a very limited number of commercial parties engaging in extremely large Precious Metals transactions. We cannot buy or sell Precious Metals at Market Prices, and Market Prices are not available to you through us.

          6.2.3.3. Calculating the Customer Price. When we sell Precious Metals to you, the Customer Price will be the Available Price plus the Spread. When we buy Precious Metals from you the Customer Price will be the Available Price minus the Spread. The Spread will be no more than one percent of the Available Price in effect at the time you buy Precious Metals from us or we buy Precious Metals from you unless we agree to give you a "Pre-Agreed Price," as described below.

          6.2.3.4. Pre-Agreed Price. If you ask us, we may (but will not be obligated to) agree in advance to give you a specific Customer Price before the effective date of your purchase or sale. If we do so, your Customer Price will be this agreed upon amount and will not be based on our standard pricing in effect at the time of your purchase from us (Available Rate plus Spread) or sale to us (Available Rate minus Spread). Depending on the actual Available Price in effect at the time of such purchase or sale, your Pre-Agreed Price may be more or less favorable than the Customer Price that you would have received under our standard pricing.

          6.2.3.5. When We Determine Your Customer Price. Unless we agree to give you a Pre-Agreed Price, we will not know the specific amount of your Customer Price until the Business Day on which your purchase or sale is actually executed (the "Execution Date"). If you make a Request before the Cut-Off Time on a Business Day, we will consider your Request to have been received on that day. If you give us a Request after the Cut-Off Time on a Business Day, we will consider your Request to have been received on the immediately following Business Day. The day on which we consider your Request to have been received is called the "Request Date." Remember, the Cut-Off Time for Requests relating to Precious Metals held or to be held in Allocated Accounts is different from the Cut-Off Time for Requests relating to Precious Metals held or to be held in Unallocated Accounts.

          6.2.3.6. Unallocated Accounts. The Execution Date for Precious Metals held or to be held in an Unallocated Account will occur on the Business Day immediately following the Request Date. For example, if we receive your Request before the Cut-off Time on Monday, your Request Date will be Monday and the Execution Date will be Tuesday. We will be able to tell you the amount of your Customer Price on Tuesday. If we receive your Request after the Cut-off Time on Monday, your Request Date will be Tuesday and your Execution Date will be Wednesday. We will be able to tell you the amount of your Customer Price on Wednesday.

          6.2.3.7. Allocated Accounts. The Execution Date for Precious Metals held or to be held in an Allocated Account will occur on the Request Date. For example, if we receive your Request before the Cut-off Time on Monday, your Request Date and Execution Date will be Monday, and we will be able to tell you the amount of your Customer Price on Monday. If we receive your Request after the Cut-off Time on Monday, your Request Date and Execution Date will be Tuesday, and we will be able to tell you the amount of your Customer Price on Tuesday.

          6.2.4. THERE ARE NO PUBLISHED AVAILABLE OR CUSTOMER PRICES
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          Available Prices and Customer Prices are not published in any newspaper, website or other publicly available source, because they are determined on a transaction by transaction basis.

          Market Prices, although publicly available, are only one factor used in calculating Available Prices and do not reflect Customer Prices actually available to you at any point in time.

          6.2.5. RISK OF LOSS
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          6.2.5.1. Investing in Precious Metals involves investment risks and you can lose value in your investment.

          6.2.5.2. You should consult your own legal, tax, or investment advisor concerning risks of Precious Metals investments. We do NOT provide legal, tax, or investment advice or opinions on the merits or shortcomings of Precious Metals investments. You should not consider any statement by our representatives to be investment advice or opinions about any Precious Metals.

          6.2.5.3. Precious Metals markets are volatile and unpredictable. This means that the value of Precious Metals may fluctuate widely. Your investment could lose significant value if the value of Precious Metals falls.

          6.2.5.4. The value of Precious Metals will change over time and may not be worth as much as your original purchase cost. If you sell Precious Metals, you may have a corresponding gain or loss resulting from that sale.

          6.2.5.5. EverBank Metals Select products are NOT deposits of EverBank, are NOT insured by the FDIC or any other government agency, and the value of the holdings are NOT guaranteed and are subject to significant risk, including the possible loss of principal due to market price movement. Investing in metals involves degrees of risk that make them unsuitable for certain individuals. You should carefully consider the suitability of such metals before making any decision.

      • 6.3. SPECIFIC TERMS
        • 6.3.1. INVESTMENT RISKS
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          Precious Metals in your EverBank Metals Select account are not insured or guaranteed by the FDIC or any other governmental agency, do not constitute deposits with us, and are not guaranteed by EverBank to have or retain any value. Investments in Precious Metals are subject to significant risk, including possible loss on the investment due to market price movements. An investment in Precious Metals products provides no interest or yield so that metals prices must generally rise during the holding period to realize a return equal to that of income-producing assets. Investing in Precious Metals involves degrees of risk that make them unsuitable for certain individuals. You should carefully consider the suitability of such metals before making any decision to establish an account or purchase such metals.

          6.3.2. STORAGE
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          6.3.2.1. Through the EverBank Metals Select program products you purchase including, without limitation, bars, ingots, coins and/or bags of coins (collectively, "Precious Metals") are credited to your account and are held by us at third-party depositories ("Depositories") within or without the United States as we may from time to time determine in its sole discretion. You may elect to have your entitlement to the Precious Metals you purchase maintained through an EverBank Allocated Account or through an Unallocated Account.

          6.3.2.2. If you choose the Allocated Account option, the specific quantity and type of Precious Metals to which you are entitled, as shown on your account statement, is allocated together with the Precious Metals holdings to which other customers of ours are entitled, and are separately identified by us or the designated Depository as an Allocated Account maintained for us for the benefit of our customers.

          6.3.2.3. If you choose an Unallocated Account, the Precious Metals shown on your account statement are stored by us or the Depository under circumstances where EverBank, for the benefit of its customers, is the owner in common of a proportionate, undivided interest in a pool of Precious Metals that is maintained by us or the Depository in unsegregated bulk form with other owners, including holdings of ours or the Depository itself, without specific identification of Precious Metals to a particular owner. Precious Metals in an Unallocated Account may be used by us or the Depository for its own purposes subject to the owner's entitlement to sell, convert storage into an Allocated Account, or take delivery in physical form.

          6.3.2.4. The minimum transaction value of Precious Metals stored for a customer through an Allocated Account is $7,500 USD, and the minimum for a customer holding through an Unallocated Account is $5,000 USD. We reserve the right to execute orders and hold Precious Metals for a customer below these minimums at its sole discretion, but any decision to do so does not in any way imply a continuing waiver of these stated minimums.

          6.3.3. DELIVERY
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          6.3.3.1. Allocated Accounts. Only Precious Metals in an Allocated Account are available for delivery, and deliveries may only be made to you at your address of record. If you wish to take delivery of Precious Metals you have purchased and hold in your Allocated Account, we must receive instructions from you that are acceptable to us. We are not obligated to deliver precious Metals to you unless all amounts due to us have been paid and the minimum transaction value satisfied for the Allocated Account. You acknowledge that our liability to deliver Precious Metals will be discharged by delivering the Precious Metals in accordance with your instructions, subject to the Terms and Conditions set forth herein. We will not be liable or responsible for failures or delays in delivery that due to government acts, wars, strikes, mechanical failure, unusual market behavior or activity, or other causes beyond our control. We will also not be liable or responsible for failures or delays attributable to compliance with reporting or other provisions of anti-money laundering or similar laws governing financial transfers.

          6.3.3.2. Unallocated Accounts. Precious Metals held in an Unallocated Account must be converted to an Allocated Account before delivery can be made. See section on Unallocated Account Conversion for details and information on applicable costs.

          6.3.4. CONVERTING AN UNALLOCATED ACCOUNT
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          You may convert some or all of the Precious Metals in your Unallocated Account into an Allocated Account at anytime, subject to the minimum transaction value for both accounts. In order to convert your Unallocated Account to an Allocated Account, we will sell the Precious Metals in your Unallocated Account at the then current Available Price and use the proceeds to purchase Precious Metals in bars or coins, also at the Available Price. On conversion, you will be charged the difference in cost between the purchase price for the Allocated Precious Metals and the sale price for the Unallocated Precious Metals. We reserve the right to determine the number and size of the bars or coins purchased. On conversion, you may incur accrued storage fees applicable to Allocated Accounts.

          6.3.5. ACCOUNTS
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          6.3.5.1. We will endeavor to buy or sell on your behalf Precious Metals products in accordance with your reasonable written (including electronic) or oral instructions pursuant to these Terms and Conditions and your EverBank Metals Select account agreement. We may justifiably rely upon your instructions and you hereby authorize us to act on your instructions as well as the instructions of anyone who represents that he/she has the actual, implied or apparent authority to act on your behalf and who knows your account number. We reserve the right, in our sole judgment and discretion, to refuse to buy or sell for you if your instructions are unreasonable or if we are otherwise unable to comply with your instructions in a commercially reasonable manner.

          6.3.5.2. Written confirmation of each buy order or sell order execution will be sent to you. If you believe that any such confirmation inaccurately describes a transaction, you agree to notify us promptly. The confirmation will be considered correct unless we are notified to the contrary in writing no later than sixty (60) days after the date of the confirmation.

          6.3.5.3. If your account is a joint account, you acknowledge that you are joint owners of the account that you have opened in your names with us, and of the Precious Metals described in your account statement. Each of you acknowledges that you have full power, either before or after the death of the other, to make withdrawals from the account. Upon the death of either, you agree that the balance then remaining in such account shall be the absolute property of the surviving account holder and we are hereby authorized and directed to deal with the surviving account holder as sole and absolute owner of the account.

          6.3.5.4. The assets in your EverBank Metals Select account shall be deemed to be a "financial asset" for purposes of determining the applicability of Article 8 of the Florida Uniform Commercial Code, Fla. Stat. Ann § 678.1011, et seq., as amended from time to time ("UCC"). Your account with us shall constitute a "securities account" within the meaning of UCC Section 678.5011. We acknowledge that we hold your account on your behalf and that you are entitled to exercise all the rights that comprise your account. We further acknowledge that wer are acting in our capacity as a "securities intermediary" within the meaning of UCC Section 678.1021(1)(m) with respect to your account and agree to act in accordance with the provisions of UCC Article 8 while acting in such capacity. We agree that we shall not transfer your account to an account maintained by a third party or enter into an agreement that confers control of your account to a third party without your consent; provided, however, your consent shall be deemed given if we provide you with thirty (30) days prior written notice of a proposed transfer and you do not object to such transfer in writing during such thirty (30) day period.

          6.3.5.5. You will be sent periodic statements of your account activity and Precious Metals holdings. Statements will be considered correct unless you notify us to the contrary in writing within sixty (60) days after the date of the statement.

          6.3.5.6. If you are unable to settle a buy order by reason of your failure to make timely payment for Precious Metals ordered, you authorize us to sell the Precious Metals you purchased and you agree to reimburse us for all costs, losses, penalties, interest, or liabilities incurred as a result of such failure to pay timely.

          6.3.5.7. If you elect to hold your Metal Select account assets within an IRA, by applicable law, holdings may consist only of gold and silver American Eagle Coins.

          6.3.6. FEES AND OTHER CHARGES
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          6.3.6.1. An annual storage fee for Allocated Accounts will be charged and based on the account value for all storage of Precious Metals. The storage fee will be collected in advance at the time of each purchase and then every year thereafter based on the anniversary date of the transaction. Storage fees will not be refunded upon transfer, sale, liquidation or delivery of Precious Metals. If you have an active FreeNet Checking Account, the applicable storage fees will be debited and applied to cover amounts owed. Storage Fee rates can be found in the "Account Fee Schedule."

          6.3.6.2. We will assess a Delivery Fee when you request metals from your Allocated Account to be delivered to you. The Delivery Fee covers our shipping, insurance and handling costs. If you have a FreeNet Checking Account, the applicable Delivery Fee will be debited from your FreeNet Checking Account. If you do not have a FreeNet Checking Account, then the applicable Delivery Fee will be required in advance of shipping your Precious Metals. The Delivery Fee for metals delivered to you out of your Allocated Account will be a percentage of the Customer Price of your precious metal(s) as of the date you make your request. Delivery Fee rates can be found in the "Account Fee Schedule."

          6.3.6.3. In the event that you owe us any amounts in the course of the operation of your account, you agree to pay any amount you owe upon demand. You shall be considered in default if you fail to pay us any fees and/or charges owed within forty-five (45) days of the date that they become due.

          6.3.7. GENERAL TERMS
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          6.3.7.1. You hereby grant us a security interest in your account and entitlement to assets thereof to secure any debt you owe. You agree to execute such documents as we may require to perfect a security interest in your account and the entitlement to assets thereof and grant us a limited power of attorney to sign such documents on your behalf. We may liquidate assets in your account and/or debit other accounts you have in an amount sufficient to pay any amount you owe hereunder, and/or close your account. We shall have the right, at any time and without notice, to set off any liability or obligation of you to us and, in furtherance thereof, to convert Precious Metals to U.S. dollars or U.S. dollars to Precious Metals at the prevailing market price at the time of setoff.

          6.3.7.2. Neither your EverBank Metals Select account nor the assets it contains maybe pledged or assigned by you without our prior written consent.

          6.3.7.3. RESERVED

          6.3.7.4. We reserve the right to change the terms of this Metals Agreement upon notification to you. Your continued use of our services after receipt of such notice will constitute acceptance of those changes. We may monitor and electronically record any conversation between you and us, its employees or agents.

          6.3.7.5. Notwithstanding anything to the contrary in this Account Agreement, neither you nor we shall be liable in damages for any delay or default in performing hereunder, if such delay or default is caused by conditions beyond its control including, but not limited to acts of God, government restrictions (including the denial or cancellation of any export or other necessary license), wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected. We may close your EverBank Metals Select Account(s) or to convert Precious Metals to U.S. dollars at anytime, if we deem such action prudent, necessary or appropriate, in our sole discretion, in response to acts of God, government restrictions (including, without limitation, the denial or cancellation of any export or other necessary license), wars, insurrections and/or any other cause beyond the reasonable control of us. If we do close your EverBank Metals Select Account(s) or convert the Precious Metals in such account(s) to U.S. dollars as described above, we will not have any liability to you resulting from changes in the value of those Precious Metals resulting from the timing of our closing the account or converting the Precious Metals to U.S. dollars.

          6.3.7.6. You understand that we provide no investment advice in connection with your account nor do we give advice or offer any opinion with respect to the suitability of any investment in Precious Metals for you. If you request delivery, you acknowledge that once out of our control, the condition, authenticity, and/or integrity of the Precious Metals can no longer be guaranteed by us or its designated Depositories. Precious Metals in your personal possession normally must be physically presented to us at the time you wish to sell it. This may involve a time-consuming delivery process through a commercial shipper, during which time the value of the Precious Metals may change due to market fluctuations. Furthermore, we or our Depositories may require that Precious Metals out of their control and re-presented to them, be assayed and/or refined by a qualified party to insure its authenticity, before agreeing either to purchase it or to accept it as an Allocated Account for storage on your behalf. If any assay or refinement is required, it normally will be performed at your expense and may delay completion of the desired sale or transaction. Under these circumstances, you may assume additional price risk, as the market value of the Precious Metals could change appreciably during the time in which the required assay or refinement process is being performed.

          6.3.7.7. You acknowledge that we provide no tax advice respecting your account or investments in Precious Metals. You are urged to consult your own tax advisor(s) with respect to all federal, state, local and foreign tax law considerations potentially applicable to your account and investments in Precious Metals.

          6.3.7.8. Accounts that are inactive for a period of years prescribed by the law in your State of residence may be subject to that State's provisions governing unclaimed property. Although, we will endeavor to contact a customer at the last known address of record to provide notice of unclaimed property, you authorize us to sell Precious Metals reflected on your account statement if deemed to be unclaimed property, at the prevailing market price, and remit the proceeds to the applicable State if and when required by law.

      • 6.4. METALS SELECT ACCOUNT FEE SCHEDULE
        • Annual Storage Fee for Allocated Accounts is calculated as a percentage of the Customer Price paid for the Precious Metals in the first year the account is opened and as a percentage of the Available Price for all subsequent years.

          Current Storage Fee Rates for Allocated Accounts
          Gold 1.5%
          Silver 2.5%
          Platinum 1.5%
          Palladium 2.0%

          Delivery Fees are calculated as a percentage of the Customer Price applicable to the Precious Metals on the date your make your delivery request.

          Delivery Fee Rates
          Gold 1.5%
          Silver 3.0%
          Platinum 1.5%
          Palladium 2.0%

          Metals Select Unallocated Account
          Minimum funding required to open account $5,000
          Metals Select Allocated Account
          Minimum funding required to open account $7,500
    • 7.0. PRIVACY STATEMENT
      • The following discussion of privacy and security applies only to information about the deposit and/or credit card account(s) you maintain for your personal or family use and related dealings with EverBank®. To the extent that you may have other accounts or relationships with EverBank or any of EverBank's other divisions or affiliates (including EverBank's National Home Loan Group or EverHome® Mortgage Company), this Privacy Policy does not cover those relationships.

        Banking is all about trust, security, privacy, and confidence. EverBank designed its business with your privacy in mind and will continue this tradition by providing you with security and privacy protection. So that you understand exactly where EverBank stands on these important topics, we have created this document for you to review. Please take time to look over this Privacy Policy and contact a Customer Care Specialist with questions or for clarification.

      • 7.1. INFORMATION COLELCTION AND SHARING
        • Notice of Information Collection

          EverBank collects and retains information about its consumers from many sources, including:

          1. account applications or other forms you submit to EverBank, including information about your age, gender, marital status, number of dependents, assets, debts, income, employment information, and address;
          2. transactions you conduct with or through EverBank, EverBank's affiliates, or others, such as account balances, payment due dates, payment record, account status, and information you give to EverBank in any telephone call, letter, or e-mail;
          3. reports from Consumer Reporting Agencies, including information about your credit worthiness, financial circumstances, and credit history, including any bankruptcies or foreclosures.

          Unless this information is public, it is known as "nonpublic personal information." EverBank uses the information it collects in the course of its relationship with you, to process your account application(s), provide you with services, and offer information to you about your account. EverBank also uses the information it collects to analyze your situation using traditional banking practices, and to tailor your experience at the EverBank website, displaying content and images EverBank believes may be of interest to you.

          In addition to the nonpublic personal information described above, EverBank collects information in other ways:

          1. EverBank uses your IP address to help diagnose problems with its server, and to administer the website. An IP address is like a telephone number for a computer on the Internet. Just as one can locate a person's or business' phone number in the telephone book, computers can locate a website's IP address using a Domain Name Service Server. EverBank also uses your IP address to help identify you and your browser as you move throughout the EverBank website, and to gather broad demographic information. In many cases, this allows EverBank to present a convenient, more customized website to you;
          2. EverBank's site uses cookies to keep track of you as you move through the website. EverBank uses cookies to deliver content specific to your interests, and to provide access to the secure banking functions available on the EverBank website. Cookies are discussed in more detail below.

      • 7.2. INFORMATION SECURITY
        • Protecting your information is important to EverBank. To protect your information, EverBank has instituted policies, procedures, employee training, and communication programs. Examples of how EverBank protects your information include, but are not limited to, the following:

          1. restricting physical or other access to your nonpublic personal information to persons with a legitimate business need to know the information in order to process or service your account(s);
          2. contractually requiring third parties doing business with EverBank to comply with all privacy and security laws;
          3. maintaining physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

          You can help EverBank protect your information by keeping your account information, particularly personal identification numbers (PINs) and other access codes, confidential.

      • 7.3. PUBLIC FORUMS
        • The EverBank website may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. EverBank is not responsible for content posted by third parties to public forums. EverBank reserves the right to discontinue offering public forums at any time and for any reason.

      • 7.4. ENCRYPTED E-MAIL
        • Encrypted e-mail not only provides authentication but also protects your privacy. If a message is properly encrypted, no one on the public Internet can read your message to EverBank. Encryption software "scrambles" the message so that only the intended recipient can read the message. Encrypted e-mail often supports a digital signature within the same process. When combined, encryption and a digital signature allow you to obtain both authentication and privacy. EverBank encourages and supports the use of encrypted messages for communication with the Bank. As an account holder, you will have access from within the EverBank Online Financial Center to an encrypted, secure online-based e-mail system. That system will allow you to communicate via a secured channel with EverBank Customer Care Specialists.

      • 7.5. UNENCRYTED E-MAIL
        • There may be circumstances when EverBank sends you unsecured or unencrypted messages regarding your account. Generally messages will be sent unsecure or unencrypted only in response to an unsecure message you send to us or to provide basic data about your relationship with us. We will not send, and you should not send, account numbers, login information, or password information via unsecured or unencrypted email.

      • 7.6. NOTICE OF INFORMATION SHARING
        • EverBank may share the information it collects and retains, as described above, with EverBank's affiliates (companies in our corporate family) or with unaffiliated third parties (such as credit reporting agencies, financial service providers, insurance companies, and other service providers) EverBank may share this information with affiliates and unaffiliated third parties in the following instances:

          1. to verify the existence and condition of your accounts or loans for a credit bureau (consumer reporting agency) for purposes of recording your credit history with EverBank;
          2. when it is necessary or helpful in completing transactions, such as to verify the existence and condition of your account for a merchant or bank for purposes of transactions you have requested using your account;
          3. to comply with applicable governmental reporting or legal processes (such as court orders, subpoenas, or governmental requests) that EverBank reasonably believes to be valid or required;
          4. with companies that perform services on EverBank's behalf;
          5. when investigating a loss involving EverBank and another financial institution, or to local, state, or federal authorities if EverBank believes that a crime may have been committed involving your account;
          6. when permitted or required by law, regulation, or court order; or
          7. when you give EverBank permission to do so.

          Except as disclosed in this document, EverBank does not share personally identifiable, non-public information about you with unaffiliated third parties for any other purpose. In addition to the sharing described above, the law also allows us to share information about our transactions or experiences with you with our affiliates, such as your account history for any reason including marketing. Unless you exercise your right to restrict EverBank's ability to share information about you as described in the "Opt-Out Rights" section below, we may also share with our affiliates other information that you provide to us or that we obtain from unaffiliated third parties (such as credit history, income, credit references, and employment history) for any reason including marketing.

      • 7.7. FOR VERMONT RESIDENTS ONLY
        • According to Vermont law, while we may share information about our transactions or experiences with you with our affiliates, EverBank will not share information that you provide to us or that we obtain from third parties (such as credit history, income, credit references, and employment history) about Vermont residents within the EverBank family, without your consent unless otherwise required or permitted by law. Vermont residents do not need to opt out to implement their rights under this Privacy Policy.

      • 7.8. INFORMATION COLLECTED IN SURVEYS OR CONTESTS
        • From time to time, EverBank's website may utilize online surveys or run contests that ask you for contact information (such as your e-mail address) and demographic information (e.g., ZIP code, age, or income level). EverBank uses contact data from its surveys and contests to send you information about EverBank, and promotional material from certain partners. Your contact information is used to contact you when necessary. You may request no further mailings; see the "How to Refuse Further Mailings" subsection. Demographic and profile data is also collected at EverBank's website. EverBank uses this data to tailor its visitor website experience, providing you content which EverBank believes may be of interest to you, and to display content based on your preferences.

      • 7.9. OTHER INFORMATION COLLECTION
        • When you use EverBank's websites, EverBank may use cookies to gather information about you and your use of its site. Cookies are small text files or text identifiers that are placed on your computer by EverBank (along with many other Internet websites). Cookies are used to identify a particular visitor's browser, which in many cases equates to an individual. EverBank believes that by using cookies it is able to provide you with a better experience and better service when you visit the EverBank website. Cookies are not destructive or disruptive to your computer. EverBank also believes that these benign bits of information do not have the ability to contain malicious programs or viruses that could damage your computer. If you choose, you may set your Internet browser to warn you before you accept a cookie and choose each time if you want to